For weeks now Ive been plagued with poor speeds at home ( Plusnet ) and they have fobbed me off and been quite uninterested about the issue, sent me new filters and 'switch it of and on again' type of advice and its been bumping along at 6meg for weeks, a few months ago it was at 30meg which is what we are paying for, the day before Im due to switch to Vodaphone home broadband its back up to 30... Pah.
Im still switching, only £20 a month so a good saving, lets see if they are any better with their throttling etc.