Goldsmiths "live chat" - now it really IS........

[Sweepinghand]

Have to let you guys know... as made me smile.

I was on the Goldsmiths site earlier this week - and the live chat thing came up....

Imagine my surprise when you get a webcam (calm down) of the operative you are talking to!

I asked him if it was real - he acknowledged me it was...

I then asked him to see if he could keep a safe face as I ask him is there any chance of ordering s ss sports Rolex model.... LOL

The guy took it all very well - but I thought, for devilment it was worth letting the forum know.

IS this the future?

PS - he just advised me to go to my local Goldsmiths with my initial query over stock levels of a specific non Rolex model I was after...

[markrlondon]

IS this the future?

I'm sure it is, although soon you'll probably find that you're looking at a photorealistic image of the AI you're talking to. ;-)

I just hope that it doesn't connect to my own webcam...

[Neilw3030]

[QUOTE

PS - he just advised me to go to my local Goldsmiths with my initial query over stock levels of a specific non Rolex model I was after...[/QUOTE]

If that’s the usual answer for a chat enquires, then what is the point ?

[vulcangascompany]

[QUOTE

PS - he just advised me to go to my local Goldsmiths with my initial query over stock levels of a specific non Rolex model I was after...

If that’s the usual answer for a chat enquires, then what is the point ?[/QUOTE]


Because they will have a go & talk her into something else thats actually sitting in store?

[mak_35]

Have to let you guys know... as made me smile.

I was on the Goldsmiths site earlier this week - and the live chat thing came up....

Imagine my surprise when you get a webcam (calm down) of the operative you are talking to!

I asked him if it was real - he acknowledged me it was...

I then asked him to see if he could keep a safe face as I ask him is there any chance of ordering s ss sports Rolex model.... LOL

The guy took it all very well - but I thought, for devilment it was worth letting the forum know.

IS this the future?

PS - he just advised me to go to my local Goldsmiths with my initial query over stock levels of a specific non Rolex model I was after...

Get this on quite a few websites now , normally a chat option opens within a few seconds of browsing a particular website , and then you can chat to an employee . Quite useful on a few occasions.

[MTM84]

I’ve always found the chat function for such things pretty useless as they generally seem to say the same thing...give me your details and I’ll arrange a call back or go into your local store.

[vulcangascompany]

I'm always dubious you are actually 'speaking' to a person..surely some are computers?

[bambam]

I'm always dubious you are actually 'speaking' to a person..surely some are computers?

Yes, some will be computers. Or at least the first interactions will be with a computer, which are then moved on to a human as the conversation develops.

With some of the smaller shops I've bought from, the live chat really is a real person from the start (most times).

[markrlondon]

Get this on quite a few websites now , normally a chat option opens within a few seconds of browsing a particular website , and then you can chat to an employee . Quite useful on a few occasions.

Yeah, but video is not so common (yet).

Yes, some will be computers. Or at least the first interactions will be with a computer, which are then moved on to a human as the conversation develops.

With some of the smaller shops I've bought from, the live chat really is a real person from the start (most times).

This.

The AIs behind some of the chat apps can often be surprisingly convincing at first.

I sometimes wonder if the old Eliza would be any less helpful than some (human) tech support lines. ;-)