Hi All,
I bought a Rolex OP 36 white dial fairly recently. The AD keep the white hang tag stating that it needed to be sent back to HQ. They also kept the bezel protector. Is this a new Rolex policy?
Hi All,
I bought a Rolex OP 36 white dial fairly recently. The AD keep the white hang tag stating that it needed to be sent back to HQ. They also kept the bezel protector. Is this a new Rolex policy?
Never heard of that. The white tag has all the details of the watch but so is the guarantee card, don't see the point in that. And the bezel protector, they might have lost one and kept yours for a watch in there stock ???
No need as a trusted customer. Are you?
They’ll be keeping the bloody watches as well soon 😀
Hahaha excellentOriginally Posted by 2ptjoe
This only affects those seriously considering buying a Rolex. If you don't buy a Rolex, you are unaffected, so why even worry about it.
New policy starting Sept is they hack off your hand at the wrist and keep it cryogenically frozen (with the Rolex on it) in a glass display case in store for 12 months). You are of course welcome to visit the store and view said appendage and watch at your leisure (subject to a £200 per visit admin fee). After 12 months the AD will advise you of the best surgeon to reattach your hand and the watch is yours.
Sent from my SM-G950F using Tapatalk
You joke but Rolex get away with anything.
Yawn....
Sent from my iPhone using Tapatalk
Agree , damn tedious at best.
Agreed but it's also tiresome of Rolex to be doing this. Get over yourselves! You make watches FFS! You're not saving lives or providing some kind of essential public service. It's absolutely pathetic. And then there are the customers. The customers who are prepared to virtually beg an AD to let them have the latest trinket. Please Sir, I promise I won't sell it. I promise I'll love it and caress it and rub it on my balls to make it feel special. And I don't mind waiting five years for it. Then proceed to visit the AD every month to blow smoke up his arse. Please Sir, please.
Pathetic.
Meanwhile the rest of the world gets on with buying perfectly lovely watches by going into a shop, trying it on, paying and walking out with it. And a hell of a lot of those watches are better quality and more expensive.
At the end of the day this whole debacle doesn't affect me, I just find the whole thing pretentious in the extreme.
Apologies to anyone offended by this but you know, freedom of speech and all that.
However, it's probably not Rolex doing it.
Oh I'm sure you'll find that it is! The instructions come direct from Rolex in order for them to control the marketplace.
Who's told you that?
Double yawn. The usual culprits out in force. Again. Wait for a couple more.
Last edited by RAJEN; 23rd August 2019 at 00:56.
As predictable as yourself commenting on such posts multiple times.
Well said imhfo
I’ve never wanted to wear the hang tag of any of my watches
Thought the thread needed something nice amongst the angst.
Ooh lovely.........
Started out with nothing. Still have most of it left.
+1!
Rolex AD’s are so far up their own arses these days, they do not consider that the day will come when customers will give them a thoroughly deserved thundering FU!!!
Last edited by KavKav; 23rd August 2019 at 08:58.
This isn't meant to be rude in any way, but does it matter?
I’ll join in as a fellow culprithilarious how they get away with all this nonsense and wealthy trinket collectors gobble it all up. Makes them feel important I imagine to get bent over by a posh company making posh stuff. And all the while it gets more and more reassuringly expensive
What has all this got to do with an interest in watches? It’s an interest in investment and I prefer to read the FT for that tbh
Sent from my iPhone using Tapatalk
To any normal person this must seem richly comic. You buy a Rolex or you don’t. You pay an excess or you don’t. Either way, Its just a mass-produced watch.
Anyone who buys, say, a ceramic Daytona, soon realises it’s nice but pretty ordinary. Same with a Patek 5711. Nothing particularly special.
None of these products lives-up to the hype. How could they?
Last edited by paskinner; 23rd August 2019 at 21:53.
I really like Rolex, quality watches with a great history, luckily I’m not keen on any of the new watches they offer, if I was then I would need to get into a “relationship” with an AD which is a bit odd.
It’s strange because the old adage of the customer is always right is opposite with a new Rolex purchase, you the customer who has the money that they want, has to jump through hoops before you can give them the money (that they want) even then the experience is stripped back by keeping elements of the new watch..
Again it’s a merry go round that I wouldn’t get on, older 4-5 digit watches are what interest me and like land there not making anymore.
Sent from my iPhone using TZ-UK mobile app
Just looked on eBay and bezel protectors hang tags etc are all selling so retaining them is retaining someone’s money and also stopping them having the now sacred “Full set”. And before anyone moans about that how many WTB are there for boxes etc to make a “Full set” were it not for people wanting this stuff it would never get sold.
As for Rolex I am sure they are thinking more threads like these the better.
OH MY GOD THIS IS AN OUTRAGE.
Everyone knows that when you buy a Rolex to put on your wrist you also need the tags to use as outfit complimentary nipple tassels.
Some years back I went into a Rolex AD in London to buy a SeaDweller. Once we got past my “not looking like the type of person who would normally wear a Rolex” things went much more smoothly, then including paying for the watch.
Then it started to go wrong...
The dealer wanted to keep the boxes. I thought this was odd.
Then they told me that I wasn’t to get it wet until I had collected the boxes (and the paperwork, which it also transpired I was to leave at the dealer) after their “mandatory” three month “cooling off period.”
When I explained that (a) I had bought the watch and (b) I was fully intending using it for diving the nice dealer chappy explained that this was unacceptable as they were convinced I was just going to sell the watch on for a profit as the waiting lists meant that they were changing hands for RRP++.
At this point it became clear that something was very wrong so I requested an immediate refund and that I would go elsewhere. This turned out to be a problem too, as the watch was now apparently “second hand” and at this I must admit I rather lost my cool.
Once the refund was sorted, I went to the nearby Panerai dealer, bought a suitable watch and left with all of the bits and bobs.
I popped back to the Rolex AD and explained that their idiotic approach had lost them a sale.
Sent from my calculator using a lawnmower.
Wow!!
A very vivid imagination you’ve got there Sir , keep on taking the tablets.
I don't think that's in any way imagined. This stuff happens.
Obviously for a reason... but it's all getting daft now.
I understand why all these things happen. What they attempt to achieve and what they attempt to halt, but if the true enthusiasts are honest, it's spoiling the hobby.
I've phoned rolex twice and both times they expressed astonishment at the idea that anything would be denied a customer... yet the AD was quaking in fear...
...we are all grownups... we know the deal.
I'm off to put my SD back in its coffin...
They read forums and want to destroy the “ full set UK watch” urban legend
Exactly the same with WoS Heathrow.terminal 2.
White tag and bezel protector kept.
Wonder if they will come when my guarantee card comes.
Bizarre state of affairs.
Sent from my SM-G960F using Tapatalk
Why do people need a white tag and a bezel protector? Unless they are already thinking of that wonderful day they can make a few sovs before they even get the watch home. We all know the type, only buy watches to flip for a quick profit and spend all their time looking at values trying to judge the best time to make the most profit.
Started out with nothing. Still have most of it left.
Everyone, including next doors cat, knows that Rolex are going to be worth a fair bit of money and having the full set increases the value if and when they decide to sell. We all know it's mad but it is now a fact of life, so we just have to live with it.
IMHO bezel protector and Tag makes next to no impact on value. Especially the Tag. Warranty card is of course important. I never even check if the tags come with mine. Bezel protector can easily be gotten off ebay. But why does bezel protector matter if the watch isn't new upon resale anyway? Would someone seriously NOT buy a Rolex that came with warranty card etc but didn't have the bezel protector? People will be asking for the plastic transportation boxes they come in next or to make sure the outer white cardboard sleeve is present!
I would buy it without all the extras because I am just normal. However it has to be said that weirdo collectors will pay extra for total originality.
I think they are mad, you think they are mad but if they flashed an extra £500 for all the extras, we would both snap their hand off.
So I can understand why people who buy a new Rolex, want the full set. The sensible compromise is for the dealer to hold onto them for 12 months.
Even better, the original bag with the jewellers name on that the watch was taken home in from original purchase, this is known as the collectors full set, my 14060 has this which makes it worth at least £10 more than other standard full sets.
Very true I don’t recall even bothering to check when I bought mine until I read people actually posting this stuff on the internet and actually seeing WTB for such stuff though as I say, the same could be said about the box, an empty box yet it’s worth a few quid.
Ive had someone refuse an unworn sports Rolex that was an absolute headache to get hold of because the white outer sleeve wasn't present.
It had to be ordered in from the other side of the bloody world and he rejected it in store because it wasn't complete.
Sold it a couple of days later and never did tell the guy that there were more white outer sleeves out the back than I can shake a stick at.
I understand how boring this is, I’d argue it’s slowly rotting parts of the forum.
However I’d argue it’s neither ADs or Rolex’s fault. They’re both ultimately trying to get watches too the right people. Although it’s clearly not working.
The biggest problem is speculators, non watch enthusiasts desperate t lo bag a sports Rolex for an immediate profit. That’s why the countless, how do I get on a list, how do lists work, how to I build a relationship are so tedious and transparent. There may as well be a sticky ‘ how to a make an immediate 5k by buying a watch? Fine, do it but be honest and keep it away from people who enjoy watches in general.
Well put.
Absolutely nailed it....
So to rationalise and be the devil’s advocate for a moment, why then when I buy a thirty year old Rolex, do I want the same tags and original punched papers? Oh, and inner/outer box plus other peripherals. For me, because it is part of that overall experience of vintage. So, why not the same for new pieces?
I guess that it wasn't offered.
Sent from my SM-G920F using Tapatalk
Not sure why it would not be. Unless he was bit of a ......!
The fact he wouldn’t buy it without the white outer suggests he was...
Was kinda my thinking.
Sent from my SM-G920F using Tapatalk
He was exceedingly rude and a little bit on the "I've got rolex and you're a mere salesgirl so can only dream of them" side which truthfully is a rarity as most people are dead pleasant and will chat watches over a coffee/beer while they're looking.
It was a green dial Daytona right before it got hodinkeed.
Could've supplied 10+ at market rate but he had a fixed budget at 3k less so I'd spent a good week scouring and badgering suppliers to get the price down. Succeeded and had one sent over.
On arrival I had the "I told you I wanted a full set, the outer sleeve is missing, I want -1k as you've failed to supply complete goods yadda blah.
Very sorry sir, refund in full, put the watch into stock at market rate, and someone infinitely less irritating walked out the door with it complete with white sleeve a few days before the damned thing exploded into the 50k bracket.
They moved up virtually overnight so I kinda hope that he shafted himself. All it would've taken was a "I was hoping to have, have you got?" and he could've left happy.
A few people since then have wanted the sleeve but if I cant guarantee arrival with it I just say that I have plenty and will make sure the sets are as complete as possible for them. It's really not the drama that some people treat it as.
I like that story. Thanks.
Things will continue to get desperate and clearly only resellers interested in a quick buck will be troubled. Those who are genuine collectors or enthusiasts will simply buy or leave the product.If you want it then take it if it's a hassle leave it.
Sent from my Redmi Note 7 using TZ-UK mobile app
Posting Permissions
Reply With Quote
