I have just received a SKX from Creation, there is a small scratch on the crystal, it isn't much but it is there, all I appear to get from them is send it back at my expense or take it to a seiko service centre, which they generously offered 10USD to cover the cost!!!
I paid via paypal, has anyone got any tips for how to deal with them, shall I open a dispute with paypal?
Thanks
Scottie
Dispute, send back for full refund, including postage. End.