A couple of years ago I sold a lovely 16760 GMT to the husband of a friend at work. He loves this watch and recently sent it off for a new bracelet and clasp after he damaged the clasp. So I'm told he's got it back by my friend and in conversation, she tells me that Rolex kept the old bracelet. I asked why and she said it was their policy as they don't want these things in the second hand market.

Is this right?? It seems to me that they've kept his property. If he'd sent the watch head off on its own he'd still have both. It just doesn't seem right.

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