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Thread: SubC dail/face has turned/moved...

  1. #1
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    Question SubC dail/face has turned/moved...

    I have an electric scooter (more fun that it sounds).

    Iíve rode to town this evening, going over a couple of kerbs and a bit of grass, and the face on my subc has Ďturnedí. The 12 is now at the 10!!! So itís all lopsided (6 at 4 etc). The hands are fine, and still show the correct time, so itís just the dial/face which has turned. Has anyone seen the like of this before??

    Iíd add a photo but Iím on my iPhone and have no idea where to even begin.

  2. #2
    Ive had something similar explained to me when I had sold an Omega - I believe some rough handling in the post dislodged a dial foot, and the dial moved.
    It's just a matter of time...

  3. #3
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    Iím just shocked as Iíd imagine theyíre made to withstand a bit more than what Iíve done! Iím going to call Rolex tomorrow, but I imagine they will tell me just to get it serviced and have zero sympathy... The 12 is now at 9, which is quite symmetrical, itís just the vertical writing thatís a little off putting!

  4. #4
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    Quote Originally Posted by Spk View Post
    going over a couple of kerbs and a bit of grass,
    You must be a Deliveroo rider

  5. #5
    Master reggie747's Avatar
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    Quote Originally Posted by gcleminson View Post
    You must be a Deliveroo rider

  6. #6
    Grand Master markrlondon's Avatar
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    Quote Originally Posted by Spk View Post
    I have an electric scooter (more fun that it sounds).

    Iíve rode to town this evening, going over a couple of kerbs and a bit of grass
    Yes, I know this is off-topic but you have almost certainly committed a criminal offence. Electric scooters are normally prohibited from both the road and pavement in the UK.

    The police view here (which applies even though you're not a child!): Can my child use their electric scooter/bike, quad, go-ped, mini-moto, hoverboard or Segway on the road or pavement?

  7. #7
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    Quote Originally Posted by markrlondon View Post
    Yes, I know this is off-topic but you have almost certainly committed a criminal offence. Electric scooters are normally prohibited from both the road and pavement in the UK.

    The police view here (which applies even though you're not a child!): Can my child use their electric scooter/bike, quad, go-ped, mini-moto, hoverboard or Segway on the road or pavement?
    Thanks for that Mark... Anyway, my £300 scooter will cost me a £550 service. Iíd have been better off with taxis. Also agree that youíd imagine theyíre made to withstand a lot more!

  8. #8
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    I've just spoken to Rolex. They won't offer any form of 'goodwill' regarding fixing it (as expected), as it's out of warranty, and the watchmaker she spoke to said it will likely cost £550 for the service and c.£400 for a new dial... I can't afford the best part of £1k at the moment as I'm in the process of moving house.

    I thought these watches were built to last and withstand daily life... Before I had the Sub I wore a Seamaster doing everything (skiing, swimming, jogging, cycling, etc) and never had an issue.

  9. #9
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    SPK, how old is the watch?

  10. #10
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    Quote Originally Posted by ben4watches View Post
    SPK, how old is the watch?
    It's 2013, so would have only had the two year warranty at the time.

  11. #11
    Craftsman jimmbob's Avatar
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    Rotate the bezel so itís lined up with the 12 marker. Reset the time to line up with it, and enjoy your ďuniqueĒ timepiece. Not the most elegant solution I will admit.

  12. #12
    Master Thewatchbloke's Avatar
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    Or get a temporary fix done with dial dots (or even have new feet soldered on) until you can afford the Rolex service.

  13. #13
    A little dab of Blu-Tak should sort that out.

  14. #14
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    Get an indie to look at it? May not need the service and dial replacement

  15. #15
    Quote Originally Posted by mtagrant View Post
    Get an indie to look at it? May not need the service and dial replacement
    Worth a try with this - I find Rolex are great but always suggest the Rolls Royce of solutions, needed or not.


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  16. #16
    Seems very odd, how many dial feet are there on a Submariner? And I guess it might need a service if the feet, or bits of them have dropped into the movement - I canít really see how Rolex can wash their hands of it, what if they open it up and the dial has been faulty since new perhaps missing feet or installed incorrectly? For it to rotate like that seems very peculiar if the watch is otherwise functioning perfectly. Iíd ask if Rolex would open it up and take a look first.


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  17. #17
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    Quote Originally Posted by notenoughwrists View Post
    Worth a try with this - I find Rolex are great but always suggest the Rolls Royce of solutions, needed or not.


    Sent from my iPhone using Tapatalk
    Thank you, I hadn't thought of this. Could anyone who knows of a good independent Rolex specialist possibly PM me their details?

    It's rather annoying that I've had many watches and have never had or seen this before - then it happens to the most expensive one! My Vostok meanwhile will probably last forever.

  18. #18
    Grand Master markrlondon's Avatar
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    Quote Originally Posted by Spk View Post
    I've just spoken to Rolex. They won't offer any form of 'goodwill' regarding fixing it (as expected), as it's out of warranty, and the watchmaker she spoke to said it will likely cost £550 for the service and c.£400 for a new dial... I can't afford the best part of £1k at the moment as I'm in the process of moving house.

    I thought these watches were built to last and withstand daily life...
    Ouch! Very disappointing.

    To be fair, this sort of failure seems pretty rare. Not just on Rolexes but on any watch, in my experience. Sometimes, however, I suppose dial feet do fail. I can't understand why it happens to some watches and not others, but it does seem to happen rarely.

    As others have suggested, taking it to an independent repairer might well be cost effective. Whn I say "independent" here I don't mean an independent Rolex-accredited repairer since I would not be surprised if they were under pressure to do the repair as Rolex would prefer it and they'll cost a significant fraction of Rolex's price. Instead I'd suggest someone reliable who is fully independent.

    If you're in London and you can get to Piccadilly Circus Tube Station, I can recommend Sean McNeill of Watches To Go. He operates out of a broom cupboard on the station concourse, he's eccentric, but he's very competent. I suspect that he'll be able to carry out a repair that will hold your dial until you can get a full service done, and will be able to do it at a sane price. (He can and does service Rolex watches too but if you want the full Rolex warm and fuzzies then of course there's no alternative to paying their rates).

    Watches To Go: https://sites.google.com/site/watchestogogbbo00/home

    Quote Originally Posted by Spk View Post
    Before I had the Sub I wore a Seamaster doing everything (skiing, swimming, jogging, cycling, etc) and never had an issue.
    Not that it is any consolation to you but I'm pretty sure that millions of people have worn Rolexes and never had an issue doing all these things. You've just been really, really unlucky. :-(
    Last edited by markrlondon; 2nd August 2019 at 13:05.

  19. #19
    Have you tried reversing over the same bump to see if that knocks it back around?

  20. #20
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    Its a repro and the dial glue (Wriggly's spearmint) has degraded.......................................... ....................................o7

  21. #21
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    Try Bill Rice. williamricewatches.com

    Rolex accredited and very experienced. Well worth a phone call if nothing else


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  22. #22
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    Hi, for those interested, hereís as photo I took of it earlier.

    https://ibb.co/1r2tNTx



    Iím not sure Iíve done that right though...

  23. #23
    Grand Master markrlondon's Avatar
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    This should do it:-


  24. #24
    Grand Master markrlondon's Avatar
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    It reminds me of those vintage driver's watches, the ones with the dial (intentionally!) at an angle.

    These things happen, I guess.

  25. #25
    I wonder if you would have had the same issue with a real Rolex ;)
    It's just a matter of time...

  26. #26
    Quote Originally Posted by Omegamanic View Post
    I wonder if you would have had the same issue with a real Rolex ;)
    The electric scooter better be real!

  27. #27
    Master adzman808's Avatar
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    You could try calling watch works in Bristol

    http://www.watchworks.co.uk/contact.html

    If you're anywhere near London might be worth popping to St James to see what they say.

    In my very limited experience of Rolex, I've found them quite helpful in person - they gave me a new bracelet screw FOC, but I had to hand in the old one that I'd mangled and another time they regulated my watch, which was out of warranty, while I waited (well went to get lunch)

  28. #28
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    Quote Originally Posted by Omegamanic View Post
    I wonder if you would have had the same issue with a real Rolex ;)
    Well apparently so....

    Iíll going to St Jamesí on Monday, so will report back then. Thank you those of you who offered serious replies :)

  29. #29
    Apprentice Curtis's Avatar
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    How unlucky. I've never seen or experienced this happening to any watch before!

    Sent from my SM-G950F using TZ-UK mobile app

  30. #30
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    Quote Originally Posted by Curtis View Post
    How unlucky. I've never seen or experienced this happening to any watch before!

    Sent from my SM-G950F using TZ-UK mobile app
    Completely agree Curtis. Iím currently wearing a 2264 Seamaster tonight and feel like it could get run over by a bus and still be fine....

  31. #31
    Grand Master Chris_in_the_UK's Avatar
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    Quote Originally Posted by Omegamanic View Post
    I wonder if you would have had the same issue with a real Rolex ;)
    My thoughts exactly.
    When you look long into an abyss, the abyss looks long into you.........

  32. #32
    Grand Master number2's Avatar
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    Quote Originally Posted by Chris_in_the_UK View Post
    My thoughts exactly.
    Indeed, is that an aftermarket bezel?
    "Once is happenstance. Twice is coincidence. The third time it's enemy action."

  33. #33
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    Quote Originally Posted by markrlondon View Post
    This should do it:-

    Thatís shocking 😂

  34. #34
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    Jesus pal, that's an awful fake. I really hope you know that.

  35. #35
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    Hope all goes well at St. James!

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  36. #36
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    Yeah... maybe it is just a bad photo but the bezel, graining on the brushed surfaces and the sharpness of the case all seem wrong. Looks fake... I may well be wrong


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  37. #37
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    Quote Originally Posted by number2 View Post
    Indeed, is that an aftermarket bezel?
    Guys. It was bought off this very forum. The bezel letters are dirty, but those of you questioning itís authenticity; I obviously wouldnít have posted this or contacted Rolex would I. Please grow up, I was simply looking for advice.

    Those of you who continue to be helpful, thank you very much.

  38. #38
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    Please don't take my comments as a childish attack. I hope it's just the poor quality photo but it looks really dodgy there. The bezel mainly. Font looks wrong and the insert is a couple of degrees out.

    If I'm wrong then apologies but I'd post some clearer photos for more (better than mine!) advice.

    Hope I haven't offended 👍

  39. #39
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    Quote Originally Posted by number2 View Post
    Indeed, is that an aftermarket bezel?
    Guys. It was bought off this very forum years ago from a respectable member. The bezel letters are dirty, but those of you questioning it’s authenticity; I obviously wouldn’t have posted this or contacted Rolex would I. Please grow up, I was simply looking for advice. I hope nothing of this nature happens to your watches.

    Those of you who continue to be helpful, thank you very much!

    Edit: sorry for posting this twice, I didn’t think I had the first time!
    Last edited by Spk; 3rd August 2019 at 23:00. Reason: Clarification

  40. #40
    Master sean's Avatar
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    Not saying it's a fake, but we've had experience of a member here buying a watch from another member and both members only finding out later that the watch was a wrong 'un (I think maybe it was stolen prior to any forum ownership, but I don't recall the details). Perhaps you remember, it was a couple of years ago I think. So buying from a member, no matter what their standing, is no cast-iron guarantee of authenticity.

  41. #41
    Master helidoc's Avatar
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    I don't wish to come across as unhelpful, but I have authenticity concerns. I hope that I am wrong. If St James deal with this for you, then I would be delighted.

    D

  42. #42
    Grand Master Der Amf's Avatar
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    Quote Originally Posted by Spk View Post
    Guys. It was bought off this very forum years ago from a respectable member.....
    December 2015

    Quote Originally Posted by soundood View Post
    Met up with Lewis this evening for a coffee and to exchange my SubC, pleasant transaction and great communication throughout, thanks again
    Quote Originally Posted by Spk View Post
    Met this gentleman tonight for a FTF as it was my first high-value purchase on the forum. Thanks for putting me at ease beforehand, the chat, and selling me the Sub!
    Lewis
    Quote Originally Posted by soundood View Post
    For sale is my Rolex 114060, this watch is from the EU (Italy) and was purchased by me from ~dadam02~ from SC this year, and has been worn, but in rotation with other watches, so not heavy use.

    The original purchase from the AD is 4/6/2014, so it still has a couple of months of warranty on it, should any issues arise after the sale.



    payment by BT or if preferred cash on collection, and I would like a F2F only, I can travel to meet the potential buyer if required within a reasonable distance











    Earlier in 2015

    Quote Originally Posted by ~dadam02~ View Post
    As part of my ongoing collection summer cleaning i'm putting this lovely Sub ND up for sale. I brought this back in Jan and its been worn in rotation since so is in excellent condition, save for a few hairlines on the clasp and a couple of the faintest or faint hairlines on the polished case sides (extremely hard to see, but mentioned for transparancy). It goes without saying that these will buff out in a jiffy.

    This particular example was first purchased in June 2014 so there is a little over a year's warranty left and therefore in the unlikely event something goes wrong it's well covered. As expected this comes with everything, inner and outer box, warranty card with holder, hang tag, bezel protector etc so is a full set.

    I've timed it this week and over a 7 day period its running approximately +0.5 seconds/day (+1sec/2 days observed) so is keeping fantastic time.

    For a straight cash sale i'm looking for £3,900 which willl include tracked postage covered by Parcel Pro 3rd party insurance. A f2f can also be arranged in London/Surrey.

    There are also a few pieces on my wants list at the moment too so if anyone fancies a trade then please let me know:


    • Rolex 'Hulk' 116610LV
    • IWC Portuguese Chrono (White Dial)
    • Glashutte Original PanoMaticLunar (White Dial)


    Some pics:











    Last edited by Der Amf; 4th August 2019 at 10:00.
    seikoseikoseikoseikoseikoseikoseikoseikoseikoseiko seikoseikoseikoseiko

  43. #43
    Master helidoc's Avatar
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    Not so respectable unfortunately


    https://forum.tz-uk.com/showthread.php?423333

  44. #44
    Master Lammylee's Avatar
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    Good job you were not saturation diving at the time!

  45. #45
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    Quote Originally Posted by helidoc View Post
    Not so respectable unfortunately


    https://forum.tz-uk.com/showthread.php?423333
    Appreciate that. But this is a 2018 post, heíd sold a lot on the forum prior to this. This particular sales post for this watch was 2015, so three years before he went quiet.

  46. #46
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    Really didnít mean to offend, not think I was being childish either though. Hopefully it is just the photo that makes it look that way. Either way, youíll find out very soon at St James.

    Genuinely would be very pleased to be told after the visit that I am a moron and it is real!

    Good luck!


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  47. #47
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    Quote Originally Posted by Curtis View Post
    How unlucky. I've never seen or experienced this happening to any watch before!

    Sent from my SM-G950F using TZ-UK mobile app
    I was given this to try my hand at repair/modding.....both dial feet had come off but the pins were retained in the movement holder.

  48. #48
    Master RustyBin5's Avatar
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  49. #49
    Master Qatar-wol's Avatar
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    My Panerai PAM 4 should be back from the shop this week. I sent it in as there was an almost imperceptible rattling/moving of the dial. Turns out both dial feet had snapped off. The dial hadn't rotated - the constant seconds 9 saw to that - but these things happen...

  50. #50
    Master
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    Part of the reason I thought it was fake was the fact the lume pip doesn't line up with the bezel correctly. However, having looked at my SDc, neither do they!

    So apologies for the assumption. Hope you get it sorted.

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