Ive had something similar explained to me when I had sold an Omega - I believe some rough handling in the post dislodged a dial foot, and the dial moved.
I have an electric scooter (more fun that it sounds).
I’ve rode to town this evening, going over a couple of kerbs and a bit of grass, and the face on my subc has ‘turned’. The 12 is now at the 10!!! So it’s all lopsided (6 at 4 etc). The hands are fine, and still show the correct time, so it’s just the dial/face which has turned. Has anyone seen the like of this before??
I’d add a photo but I’m on my iPhone and have no idea where to even begin.
Ive had something similar explained to me when I had sold an Omega - I believe some rough handling in the post dislodged a dial foot, and the dial moved.
It's just a matter of time...
I’m just shocked as I’d imagine they’re made to withstand a bit more than what I’ve done! I’m going to call Rolex tomorrow, but I imagine they will tell me just to get it serviced and have zero sympathy... The 12 is now at 9, which is quite symmetrical, it’s just the vertical writing that’s a little off putting!
Yes, I know this is off-topic but you have almost certainly committed a criminal offence. Electric scooters are normally prohibited from both the road and pavement in the UK.
The police view here (which applies even though you're not a child!): Can my child use their electric scooter/bike, quad, go-ped, mini-moto, hoverboard or Segway on the road or pavement?
I've just spoken to Rolex. They won't offer any form of 'goodwill' regarding fixing it (as expected), as it's out of warranty, and the watchmaker she spoke to said it will likely cost £550 for the service and c.£400 for a new dial... I can't afford the best part of £1k at the moment as I'm in the process of moving house.
I thought these watches were built to last and withstand daily life... Before I had the Sub I wore a Seamaster doing everything (skiing, swimming, jogging, cycling, etc) and never had an issue.
SPK, how old is the watch?
Rotate the bezel so it’s lined up with the 12 marker. Reset the time to line up with it, and enjoy your “unique” timepiece. Not the most elegant solution I will admit.
Or get a temporary fix done with dial dots (or even have new feet soldered on) until you can afford the Rolex service.
A little dab of Blu-Tak should sort that out.
Get an indie to look at it? May not need the service and dial replacement
Seems very odd, how many dial feet are there on a Submariner? And I guess it might need a service if the feet, or bits of them have dropped into the movement - I can’t really see how Rolex can wash their hands of it, what if they open it up and the dial has been faulty since new perhaps missing feet or installed incorrectly? For it to rotate like that seems very peculiar if the watch is otherwise functioning perfectly. I’d ask if Rolex would open it up and take a look first.
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Thank you, I hadn't thought of this. Could anyone who knows of a good independent Rolex specialist possibly PM me their details?
It's rather annoying that I've had many watches and have never had or seen this before - then it happens to the most expensive one! My Vostok meanwhile will probably last forever.
Ouch! Very disappointing.
To be fair, this sort of failure seems pretty rare. Not just on Rolexes but on any watch, in my experience. Sometimes, however, I suppose dial feet do fail. I can't understand why it happens to some watches and not others, but it does seem to happen rarely.
As others have suggested, taking it to an independent repairer might well be cost effective. Whn I say "independent" here I don't mean an independent Rolex-accredited repairer since I would not be surprised if they were under pressure to do the repair as Rolex would prefer it and they'll cost a significant fraction of Rolex's price. Instead I'd suggest someone reliable who is fully independent.
If you're in London and you can get to Piccadilly Circus Tube Station, I can recommend Sean McNeill of Watches To Go. He operates out of a broom cupboard on the station concourse, he's eccentric, but he's very competent. I suspect that he'll be able to carry out a repair that will hold your dial until you can get a full service done, and will be able to do it at a sane price. (He can and does service Rolex watches too but if you want the full Rolex warm and fuzzies then of course there's no alternative to paying their rates).
Watches To Go: https://sites.google.com/site/watchestogogbbo00/home
Not that it is any consolation to you but I'm pretty sure that millions of people have worn Rolexes and never had an issue doing all these things. You've just been really, really unlucky. :-(
Last edited by markrlondon; 2nd August 2019 at 13:05.
Have you tried reversing over the same bump to see if that knocks it back around?
Its a repro and the dial glue (Wriggly's spearmint) has degraded.......................................... ....................................o7
Try Bill Rice. williamricewatches.com
Rolex accredited and very experienced. Well worth a phone call if nothing else
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Hi, for those interested, here’s as photo I took of it earlier.
https://ibb.co/1r2tNTx
I’m not sure I’ve done that right though...
It reminds me of those vintage driver's watches, the ones with the dial (intentionally!) at an angle.
These things happen, I guess.
I wonder if you would have had the same issue with a real Rolex ;)
It's just a matter of time...
You could try calling watch works in Bristol
http://www.watchworks.co.uk/contact.html
If you're anywhere near London might be worth popping to St James to see what they say.
In my very limited experience of Rolex, I've found them quite helpful in person - they gave me a new bracelet screw FOC, but I had to hand in the old one that I'd mangled and another time they regulated my watch, which was out of warranty, while I waited (well went to get lunch)
Jesus pal, that's an awful fake. I really hope you know that.
Hope all goes well at St. James!
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Yeah... maybe it is just a bad photo but the bezel, graining on the brushed surfaces and the sharpness of the case all seem wrong. Looks fake... I may well be wrong
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Guys. It was bought off this very forum. The bezel letters are dirty, but those of you questioning it’s authenticity; I obviously wouldn’t have posted this or contacted Rolex would I. Please grow up, I was simply looking for advice.
Those of you who continue to be helpful, thank you very much.
Please don't take my comments as a childish attack. I hope it's just the poor quality photo but it looks really dodgy there. The bezel mainly. Font looks wrong and the insert is a couple of degrees out.
If I'm wrong then apologies but I'd post some clearer photos for more (better than mine!) advice.
Hope I haven't offended 👍
Guys. It was bought off this very forum years ago from a respectable member. The bezel letters are dirty, but those of you questioning it’s authenticity; I obviously wouldn’t have posted this or contacted Rolex would I. Please grow up, I was simply looking for advice. I hope nothing of this nature happens to your watches.
Those of you who continue to be helpful, thank you very much!
Edit: sorry for posting this twice, I didn’t think I had the first time!
Last edited by Spk; 3rd August 2019 at 23:00. Reason: Clarification
Not saying it's a fake, but we've had experience of a member here buying a watch from another member and both members only finding out later that the watch was a wrong 'un (I think maybe it was stolen prior to any forum ownership, but I don't recall the details). Perhaps you remember, it was a couple of years ago I think. So buying from a member, no matter what their standing, is no cast-iron guarantee of authenticity.
I don't wish to come across as unhelpful, but I have authenticity concerns. I hope that I am wrong. If St James deal with this for you, then I would be delighted.
D
Not so respectable unfortunately
https://forum.tz-uk.com/showthread.php?423333
Good job you were not saturation diving at the time!
Really didn’t mean to offend, not think I was being childish either though. Hopefully it is just the photo that makes it look that way. Either way, you’ll find out very soon at St James.
Genuinely would be very pleased to be told after the visit that I am a moron and it is real!
Good luck!
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My Panerai PAM 4 should be back from the shop this week. I sent it in as there was an almost imperceptible rattling/moving of the dial. Turns out both dial feet had snapped off. The dial hadn't rotated - the constant seconds 9 saw to that - but these things happen...
Part of the reason I thought it was fake was the fact the lume pip doesn't line up with the bezel correctly. However, having looked at my SDc, neither do they!
So apologies for the assumption. Hope you get it sorted.
If Rolex can't help you (at a sensible price), bear in mind that Sean McNeill, whom I recommended in #18, is at Piccadilly Circus so comfortable walking distance from St. James.