My mate took his Aqua Terra to Chisholm Hunter in Edinburgh and requested that his watch be sent to Omega for a service. The price from the omega webpage was quoted as a marker and he was quite happy.
On getting it back there was no service card and it transpired that it had been serviced by an independent. Needless to say my mate was not happy and explained that he asked for an Omega service to obtain the warranty card.
So the watch was then sent to Omega. However on going to pick it up on Sunday there again was no card. As you can imagine he had a few choice words with them.
They however have stated that Omega only supply a warranty card if requested and they will get one sorted for him.
It was my understanding that the card was always supplied for a service or have things changed?
Richy