closing tag is in template navbar
timefactors watches



TZ-UK Fundraiser
Results 1 to 18 of 18

Thread: Managed to crack my MB pen!

  1. #1
    Master
    Join Date
    Apr 2006
    Location
    London
    Posts
    3,753

    Managed to crack my MB pen!

    Hi
    Found that I have managed to crack the body of my MB rollerball pen - just noticed it when I took it out of my bag today. Havenít dropped it or anything so not sure how it happened.
    Is it possible to get it repaired or to get a replacement body? Would it be economical?

    Really annoyed and frustrated.

    Guidance, help and general sympathy welcomed.

  2. #2
    Master Gavbaz's Avatar
    Join Date
    Sep 2015
    Location
    Rochdale, UK
    Posts
    1,321
    I know that feeling, dropped mine last year and cracked the lid.

    Took mine into my local Selfridges (Trafford Centre). They sent to MB and it was repaired quickly.

    Not cheap from memory but fixable.

  3. #3
    Journeyman
    Join Date
    Dec 2017
    Location
    Manchester UK
    Posts
    226
    Their repair service is on their website.

    https://www.montblanc.com/en/custome...r-service.html


    Sent from my iPhone using Tapatalk

  4. #4
    Grand Master mart broad's Avatar
    Join Date
    Feb 2005
    Location
    Essex
    Posts
    10,021
    Blog Entries
    4
    Fixable as quoted but in the meantime pop by Argos for a few replacements they come for free.

  5. #5
    Craftsman Templogin's Avatar
    Join Date
    Oct 2015
    Location
    Shetland
    Posts
    545
    That precious resin is expensive stuff. It must need specialist adhesive.

  6. #6
    The barrel of my 149 cracked next to the ink reservoir.

    Although I had owned the watch for some years (a gift from my wife) we dropped it back into the local Montblanc dealer and it came back like new - and no charge whatsoever.

    We were never sure why the repair was completed for free, but it was a very pleasant surprise and my estimation of Montblanc and their post-sales service went up considerably.

  7. #7
    Master senwar's Avatar
    Join Date
    Dec 2008
    Location
    Sheffield
    Posts
    3,404
    Same here, MB replaced mine FOC when I noticed a crack on the resin

  8. #8
    Grand Master Neil.C's Avatar
    Join Date
    Sep 2003
    Location
    SE England
    Posts
    23,657
    Funny isn't it?

    I have Parker 51's here from the 1940's with no cracks.

    Must be the precious resin.
    Cheers,
    Neil.

    My Speedmaster website:

    http://www.freewebs.com/neil271052

  9. #9
    Grand Master Carlton-Browne's Avatar
    Join Date
    Dec 2008
    Location
    Berlin, London and sometimes Dublin
    Posts
    12,000
    I dropped mine into their Bond St shop a few years ago when they offered servicing for a flat fee of £60; they replaced most of it for that price.



    Trigger's MeisterstŁck
    Die Zeit verwandelt uns nicht, sie entfaltet uns nur.

  10. #10
    Craftsman
    Join Date
    Jun 2018
    Location
    dunfermline fife
    Posts
    253
    Quote Originally Posted by Carlton-Browne View Post
    I dropped mine into their Bond St shop a few years ago when they offered servicing for a flat fee of £60; they replaced most of it for that price.



    Trigger's MeisterstŁck
    Liking the tag line.

  11. #11
    I was given one as a gift about 30 years ago, replaced literally every part with the exception of the clip and end cap. The last time the barrel split, I had some ludicrous quote in the £100ís and on my return home dumped it in the bin in disgust. Felt fantastic!
    The resin is certainly very fragile, just dropping them from an inch onto a wooden desk (repeatedly over time) seems to weaken them until they eventually split or shatter.


    Sent from my iPhone using Tapatalk

  12. #12
    Master
    Join Date
    Mar 2009
    Location
    Shropshire UK
    Posts
    1,350
    Had a crack in my MB Boheme, sent it back to Hamburg and I think the bill was about £60ish for a service with new barrel inc shipping back.

    If you are near a MB Boutique, drop it in there and they will do the rest. I have also sent via MB in Harrods without any fuss.

  13. #13
    Master
    Join Date
    Nov 2011
    Location
    Berkshire
    Posts
    2,145
    Wow Iím impressed by their service and low prices. Iíve twice now had to pay for the Ďrustingí or corrosion on the platinum band below the clip.

    I donít sweat HCL, but their service was terrible in making me pay what was probably £90 twice in 4 years. I have a MB leather pen holder, the second compartment of which stays empty as a reminder that they will not get another pen from me.

    Iíd ditch the brand completely, but both pen and holder were anniversary gifts from my wife.


    Sent from my iPhone using Tapatalk

  14. #14
    Master
    Join Date
    Apr 2006
    Location
    London
    Posts
    3,753
    Well made the rounds and popped into the boutique today. The body of the pen is £68, so not too bad I thought. Then they noticed that there are a couple of hair line cracks on the lid as well - to replace that is another £68. So all in, £136. I bought it used (on here actually) for less than the cost of the replacement parts so now I'm thinking I'll just leave it and maybe see what they have in the MB outlet in Bicester.

    It seems they don't do the fact-rate, replace everything option anymore. You can buy the replacement parts but each of the main body parts is £68.

    Real bugger as I like writing with the pen and had just bought 2 refills as well! Luckily the damage doesn't really affect the way it writes, but it annoys me every time I see the crack in the body.

    At some point I must have dropped it and not noticed as it normally sits on my desk at home and I don't think anyone else has used it (or not that they'd admit to now anyway!).

    Hmmm.....
    Last edited by bambam; Yesterday at 19:00.

  15. #15
    Grand Master number2's Avatar
    Join Date
    Jul 2011
    Location
    North and South.
    Posts
    18,366
    Some years ago there were quite a few comments on the web regarding the fragility of MB pens, I subsequently bought Parker which I've never had any issues with and Cross with their lifetime guarantee.
    Last edited by number2; Yesterday at 19:20.
    "Once is happenstance. Twice is coincidence. The third time it's enemy action."

  16. #16
    Master Sinnlover's Avatar
    Join Date
    Sep 2014
    Location
    London
    Posts
    2,458
    I too have cracked the body of my Montblanc pen in the past.
    Dropped it in to the Montblanc shop in Royal Exchange and they changed the barrel there and then along with the bit inside the cap free of charge. Took about 10 minutes
    Threw a refill in as well.
    The watch was well past itís warrantee date and leads a hard life. This was about 6 years ago though.

  17. #17
    Craftsman Templogin's Avatar
    Join Date
    Oct 2015
    Location
    Shetland
    Posts
    545
    I own a few pens, so would like to offer a recommendation or two. If you must have a plastic pen then Pelikan's Souveran range is worth a look. I have the 205, 605 and 805. Absolutely superb workmanship, and they look stylish without the snowflake logo.

    My recommendation for a metal pen would the Yard-o-Led Viceroy Grand. I have one of these and the pocket version, the latter being too small without the cap posted. The high-end Parker pens are good.

    If you want something less costly then the Cross range is very good.

  18. #18
    I was given a couple of Montblancs by a lawyer friend whose firm bought oodles of them branded. Both lasted a couple of years and then split.
    If you want the look of a MB but a better build quality, I'd recommend Sailor Pens from Japan. Beautifully smooth nibs and after five years of use, mine looks as good as new.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •