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Thread: Managed to crack my MB pen!

  1. #1
    Master
    Join Date
    Apr 2006
    Location
    London
    Posts
    3,752

    Managed to crack my MB pen!

    Hi
    Found that I have managed to crack the body of my MB rollerball pen - just noticed it when I took it out of my bag today. Haven’t dropped it or anything so not sure how it happened.
    Is it possible to get it repaired or to get a replacement body? Would it be economical?

    Really annoyed and frustrated.

    Guidance, help and general sympathy welcomed.

  2. #2
    Master Gavbaz's Avatar
    Join Date
    Sep 2015
    Location
    Rochdale, UK
    Posts
    1,321
    I know that feeling, dropped mine last year and cracked the lid.

    Took mine into my local Selfridges (Trafford Centre). They sent to MB and it was repaired quickly.

    Not cheap from memory but fixable.

  3. #3
    Journeyman
    Join Date
    Dec 2017
    Location
    Manchester UK
    Posts
    226
    Their repair service is on their website.

    https://www.montblanc.com/en/custome...r-service.html


    Sent from my iPhone using Tapatalk

  4. #4
    Grand Master mart broad's Avatar
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    Feb 2005
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    Essex
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    Fixable as quoted but in the meantime pop by Argos for a few replacements they come for free.

  5. #5
    Craftsman Templogin's Avatar
    Join Date
    Oct 2015
    Location
    Shetland
    Posts
    544
    That precious resin is expensive stuff. It must need specialist adhesive.

  6. #6
    The barrel of my 149 cracked next to the ink reservoir.

    Although I had owned the watch for some years (a gift from my wife) we dropped it back into the local Montblanc dealer and it came back like new - and no charge whatsoever.

    We were never sure why the repair was completed for free, but it was a very pleasant surprise and my estimation of Montblanc and their post-sales service went up considerably.

  7. #7
    Master senwar's Avatar
    Join Date
    Dec 2008
    Location
    Sheffield
    Posts
    3,404
    Same here, MB replaced mine FOC when I noticed a crack on the resin

  8. #8
    Grand Master Neil.C's Avatar
    Join Date
    Sep 2003
    Location
    SE England
    Posts
    23,656
    Funny isn't it?

    I have Parker 51's here from the 1940's with no cracks.

    Must be the precious resin.
    Cheers,
    Neil.

    My Speedmaster website:

    http://www.freewebs.com/neil271052

  9. #9
    Grand Master Carlton-Browne's Avatar
    Join Date
    Dec 2008
    Location
    Berlin, London and sometimes Dublin
    Posts
    12,000
    I dropped mine into their Bond St shop a few years ago when they offered servicing for a flat fee of £60; they replaced most of it for that price.



    Trigger's Meisterstück
    Die Zeit verwandelt uns nicht, sie entfaltet uns nur.

  10. #10
    Craftsman
    Join Date
    Jun 2018
    Location
    dunfermline fife
    Posts
    253
    Quote Originally Posted by Carlton-Browne View Post
    I dropped mine into their Bond St shop a few years ago when they offered servicing for a flat fee of £60; they replaced most of it for that price.



    Trigger's Meisterstück
    Liking the tag line.

  11. #11
    I was given one as a gift about 30 years ago, replaced literally every part with the exception of the clip and end cap. The last time the barrel split, I had some ludicrous quote in the £100’s and on my return home dumped it in the bin in disgust. Felt fantastic!
    The resin is certainly very fragile, just dropping them from an inch onto a wooden desk (repeatedly over time) seems to weaken them until they eventually split or shatter.


    Sent from my iPhone using Tapatalk

  12. #12
    Master
    Join Date
    Mar 2009
    Location
    Shropshire UK
    Posts
    1,350
    Had a crack in my MB Boheme, sent it back to Hamburg and I think the bill was about £60ish for a service with new barrel inc shipping back.

    If you are near a MB Boutique, drop it in there and they will do the rest. I have also sent via MB in Harrods without any fuss.

  13. #13
    Master
    Join Date
    Nov 2011
    Location
    Berkshire
    Posts
    2,141
    Wow I’m impressed by their service and low prices. I’ve twice now had to pay for the ‘rusting’ or corrosion on the platinum band below the clip.

    I don’t sweat HCL, but their service was terrible in making me pay what was probably £90 twice in 4 years. I have a MB leather pen holder, the second compartment of which stays empty as a reminder that they will not get another pen from me.

    I’d ditch the brand completely, but both pen and holder were anniversary gifts from my wife.


    Sent from my iPhone using Tapatalk

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