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Thread: SLR Hut

  1. #1

    SLR Hut

    Looking for a new camera and SLR Hut much cheaper than the competition. Anyone used them?

    Sent from my SM-G950F using TZ-UK mobile app

  2. #2
    Craftsman
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    If not already a member I'd join Talkphotography forum and ask there.?

  3. #3
    Grand Master markrlondon's Avatar
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    Quote Originally Posted by henk View Post
    Looking for a new camera and SLR Hut much cheaper than the competition. Anyone used them?
    As long as a website is not obviously a scam, I no longer care when it comes to buying commodities like consumer electronics (and this includes all modern cameras, even high end models as far as I can see). As long as one pays using a method with decent consumer protection like a credit card or with PayPal (and I see that this one does take PayPal) then the quality of the box shifter has become moot. In short, it seems to me that the retailer is no longer in a position to offer any kind of 'service' with items like this... there is simply nothing of value that they can add.
    Last edited by markrlondon; 10th July 2019 at 21:07. Reason: Fixed typos

  4. #4
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by markrlondon View Post
    As long as a website is not obviously a scam, I no longer care when it comes to buying commodities like consumer electronics (and this includes all modern cameras, even high end models as far as I can see). As long as one pays using a method with decent consumer protection like a credit card or with PayPal (and I see that they take do PayPal) then the quality of the box shifter has become moot. In short, it seems to me that the retailer is no longer in a position to any kind of 'service' with items like this... there is simply nothing of value that they can add.
    I agree with you only so long as there are no issues requiring after-sales support. Then, your view no longer applies (IMO).

    Nice to see you back, incidentally.
    Tony

    Website > Blog > Instagram > YouTube

    (Moving some watches on very shortly, so feel free to get in touch )

  5. #5
    Grand Master markrlondon's Avatar
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    (For the avoidance of doubt, by "retailer" here I mean any vendor buying consumer commodities from a manufacturer, wholesaler, or trade distributor and then reselling to the public. This covers everything from independent shops, shop chains, online box shifters, to the international likes of Amazon).

    Quote Originally Posted by learningtofly View Post
    I agree with you only so long as there are no issues requiring after-sales support. Then, your view no longer applies (IMO).
    In fact I was particularly thinking of this context. Let me expand: What can a retailer actually do that is of value in terms of after-sales service/support? Very little in practice, as far as I can see. It is after-sales support where retailers of commodity consumer items increasingly reveal their lack of realistic opportunity to value-add, in my experience and as far as I can see. There is just no value left that they can usefully add; in terms of service/support, they can offer little or nothing in practice over what I can do either myself or direct with the manufacturer.

    Thus, increasingly, a retailer's only value and purpose for commodity consumer items is to resell to me at the lowest price possible. Delivery speed guarantees are also, for me, a useful value-add, but this is clearly not an after-sales service issue.

    In terms of after-sales support, all that a retailer can really do in practice is (a) replace or refund the item (which all retailers are required to do within limits due either to statute, credit card, or PayPal terms, meaning that there is no real opportunity for service differentiation there) or (b) send it back to the manufacturer under warranty on one's behalf. When it comes to sending back to the manufacturer then that's something I can probably do myself just as easily (or more easily than doing it via a retailer).

    I accept that a local shop retailer (as opposed to an online box shifter retailer) can sometimes be a bit useful in some cases when it comes to quickly obtaining warranty service or refund/replacement but it's a very marginal advantage at best as far as I can see and in my experience. And of course online box shifters' prices tend to be so much better on commodity consumer items such that B&M shops or shop chains can't really compete (which, of course, is why they are dying out -- they offer no substantive advantages, neither in terms of price nor in terms of after-sales customer service/support).

    So let me ask you this: What specific aspects of after-sales support have you found useful and valuable from retailers (whether they be B&M shop, online specialist, or online box shifter)?

    Quote Originally Posted by learningtofly View Post
    Nice to see you back, incidentally.
    Thanks. :-)
    Last edited by markrlondon; 5th July 2019 at 12:01.

  6. #6
    Doesn't answer your question but I buy most camera gear nowadays (+ other stuff) from eglobal central. Never had a problem and prices seem even lower.

  7. #7
    Quote Originally Posted by henk View Post
    Looking for a new camera and SLR Hut much cheaper than the competition. Anyone used them?

    Sent from my SM-G950F using TZ-UK mobile app
    I haven't, but I did use Hdew Cameras (https://www.hdewcameras.co.uk/) when buying my Nikon 300m f/4 a couple of years ago. They offered a great price and great service. I'd certainly look at them if I was after new kit again.

  8. #8
    Apprentice
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    I ordered from SLR hut about six months ago for a DJI spark fly more kit that was unbelievably cheap. Took a while to arrive and I also had to ring and verify my order with a phone number but they were legit. From a bit of research I did they are based in New York bit I dint receive any custom charges.

  9. #9
    Journeyman
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    Quote Originally Posted by Pitfitter View Post
    If not already a member I'd join Talkphotography forum and ask there.?
    Great forum 👍🏿

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