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Thread: Being bothered over nothing ?

  1. #1
    Craftsman
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    Being bothered over nothing ?

    Picked up the explorer today and all great until I got home and realised the outer Rolex box ( cream cardboard one ) is rather dirty and marked up.

    Is it worth taking the out box back and saying give me a fresh one on Monday or am I being a tad over dramatic ?



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  2. #2
    Craftsman
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    Any marks on the watch ?

  3. #3
    Even Rolex boxes are expensive these days, so I'd suggest returning it but only when they have a replacement for you. Also, email them so it's in writing. They might challenge you as to why you didn't mention it in the shop before leaving, however.

    But no, you're not being bothered over nothing in my opinion.
    Last edited by Tony-GB; 11th May 2019 at 21:05.

  4. #4
    Craftsman
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    Quote Originally Posted by Lawbreaker5000 View Post
    Any marks on the watch ?

    No the watch it all good as is the green box

  5. #5
    Master Tetlee's Avatar
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    You are being more than being a tad over dramatic, IMO.

    I'm pretty fussy, but no way I'd be bothered by that outer box. Just get on and enjoy the watch, that box will be stored away and no way will affect resale value.

  6. #6
    I would not worry about it... you dont wear the outer cardboard box.

    I mean its purpose is to protect the actual rolex box....

  7. #7
    Grand Master
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    Quote Originally Posted by Ivan Drago View Post
    No the watch it all good as is the green box
    So the outer box has done its job then

  8. #8
    Master
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    Quote Originally Posted by ben4watches View Post
    So the outer box has done its job then
    This ... it’s there to protect the contents.

  9. #9
    Grand Master number2's Avatar
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    Oh Christ when will this kind of s##t end?
    "Once is happenstance. Twice is coincidence. The third time it's enemy action."

  10. #10
    Grand Master VDG's Avatar
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    As long as the green box, inside white liner and watch itself are in perfect nick, that wouldn't bother me personally.

    Enjoy your new toy

    Is it me or since Jeremy Corbyn came out in support of blocking no deal Brexit, asking EU for another extension and opposing general election he is no longer being portrayed as anti-semite?

  11. #11
    I heard that white boxes are originally wrapped in a cling film. Be sure to ask dealer to supply that too!!!

  12. #12
    I have have an outer box that is marked but refrained from returning it. I didn’t notice it until I got home as I was preoccupied with the watch. If I had noticed it while at the AD, it would have felt easier asking for it to be exchanged. How do they end up in that condition?

    If you have another question/issue, I would email them and say oh by the way outer box was marked... etc. This may appear less dramatic. On one hand, a fortune is paid for such watches and there is an expectation that all should be perfect. On the other hand, you managed to get a stainless steel Rolex and should be grateful. 

    Congrats on your new watch!

  13. #13
    It's definitely annoying as there is a novelty in buying new Rolex from the AD and had you noticed in the shop then sure challenge it.
    For now may I suggest that you forget about it and enjoy the watch as all the rest of the items are immaculate and brand new.

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  14. #14
    Master MST's Avatar
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    As I understand it the watches are shipped to ADs in the plastic "coffin" boxes with polystyrene inserts along with the guarantee cards, hang tag(s) etc. The ADs hold stock of the inner and outer boxes and transfer the watch into them at the point of sale for reason of presentation.

    With presentation being the operative word I think that's pretty sloppy on the part of your AD. All things considered I wouldn't be very impressed...

  15. #15
    Master MFB Scotland's Avatar
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    Award for the most stupid thread goes to Ivan


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  16. #16
    Journeyman
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    Dude, it’s a box containing a box containing the item of actual interest. In a sane world, the state of ancillary packaging should be irrelevant (save from posing an environmental ‘is such packaging actually necessary’ question). Is your question really ‘does the slightly scuffed state of the outer protective packaging affect the resale value of the watch’? I don’t know the answer to that one, but I really hope it’s no!

    Congrats on the new watch - it’s a beaut!


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  17. #17
    Craftsman
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    Jesus wept...


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  18. #18
    Journeyman
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    Had to double check this wasn't April 1st!


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  19. #19
    could be a limited run of boxes ,worth a fortune

  20. #20
    Master subseastu's Avatar
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    It's
    A
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    Box

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  21. #21
    Grand Master
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    I really couldn't get worried about this. It could be argued that the outer white sleeve has performed its intended duty and protected the green inner box.

  22. #22
    Master
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    You do know - you have the white outer cardboard protector missing, which is designed to protect the cream coloured box you are showing - that protects the green box.

    I always place the complete box set inside a plastic bag (with desecant) for protection - you never know if it may get damaged or scuffed.

    Buying from an AD should mean you get new items - looks like you have a scuffed up old box. If that is important to you - take it back to be exchanged (the box that is).

    Martyn

    (please don't take my remarks too seriously - except, you do have an outer sleeve missing if that bothers you).
    Last edited by MartynJC (UK); 12th May 2019 at 08:27.

  23. #23
    Grand Master GraniteQuarry's Avatar
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    Dulux Magnolia matt emulsion, sorted!

  24. #24
    Master
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    Quote Originally Posted by GraniteQuarry View Post
    Dulux Magnolia matt emulsion, sorted!

  25. #25
    Master
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    Ivan

    If you asked the question to a normal person, they would almost certainly think you were over reacting.

    Asking the same question on a WIS forum is going to invoke a completely different reaction. You asked the question and got the expected reaction.

    To be frank, who gives a bugger about a few black marks on a box.

  26. #26
    Never mind the box, what about that chandelier?

  27. #27
    First World problems, the bane of our lives.

    R
    Ignorance breeds Fear. Fear breeds Hatred. Hatred breeds Ignorance. Break the chain.

  28. #28
    Master Neilw3030's Avatar
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    I have a customer who demands that when he buys a cellophane wrapped item from me it must be completely intact, then he rips it off to open the box of tools, if the cellophane is damaged at all he won’t buy them even if it means missing out on the deal, personally I think it’s pathetic, but he’s the customer.

  29. #29
    Grand Master Der Amf's Avatar
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    I'm enjoying the contrast between the standard tool watch daydream -

    Quote Originally Posted by Ivan Drago View Post
    I'm picking an Explorer 1 up tomorrow, it's a winner and you can work it until you drop and it will never go out of fashion
    - and the reality of wanting one's lovely precious things to be as lovely as they are precious -

    Quote Originally Posted by Ivan Drago View Post
    the outer Rolex box (cream cardboard one ) is rather dirty and marked up. Is it worth taking the outer box back and saying give me a fresh one?
    Not that I know anything, but my guess is that the condition of the box is probably related to

    Quote Originally Posted by Ivan Drago View Post
    I've been on the waiting list a whole 18 hours until I got the call!
    - rather than make you wait for a delivery from Rolex, they found one sitting around somewhere in the estate, and IBTed it over for you. If you like, the state of the box - in tool watch daydream parlance, its battle scars - bears testimony to the speed with which they got you the watch, and so something to be treasured, right?

  30. #30
    Journeyman Halitosis's Avatar
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    In my experience those cream boxes very easily & quickly get marked/scuffed. Tuck it away in a cupboard and no future buyer will be concerned


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  31. #31
    Craftsman Megatron's Avatar
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    I'd be outraged; just think in the drop in value come resale time. It's the state of the box the true WIS looks for and I dare say this will cost you thousands.

  32. #32
    Craftsman
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    You’ve just spent thousands on a new watch. Question is, are you enjoying it or have you spent most the time worrying about a cardboard box? With prices the way they are it’s not everyday we buy watches now. You really should enjoy it.

    Think how liberating it would be if you threw the cream box in the recycling, chucked the green box in the loft. And wore the watch with no regard to scratches and the alike. Like ‘normal’ people.

  33. #33
    Craftsman
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    Good grief man! Most normal humans throw all the packaging away immediately!!! And the instructions and warranty documentation.....
    But anyway, who cares? How often are you going to admire a dull cream box?? Its not even badly marked! Its not as if it was stoved in or water damaged.

  34. #34
    Craftsman
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    OP needs to give his head a shake , as do the rest of us for replying.

  35. #35
    Given all the well documented crap AD's make customers go through when they get a new Rolex, I don't think it's unreasonable that all the packaging is mint if it's a new watch.

    It's not the end of the world that the box is dirty & it might not bother me, but if you're paying money & it bothers you ask for a new one.

    In fairness I doubt Eddie would provide a watch in a box that looks as tatty as that, so why should a Rolex AD for a watch that costs a lot more do it?

  36. #36
    Master
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    Stickers on the white box next, ha!

  37. #37
    I am actually enjoying this thread.


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  38. #38
    Craftsman
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    Quote Originally Posted by km9 View Post
    I am actually enjoying this thread.

    Do you enjoy watching car crashes and freak shows on TV as well???

  39. #39
    Grand Master gray's Avatar
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    If you ever sell it to me keep the scruffy bit of tat delivery box.
    I don't want it or need it.
    Other buyers preferences may vary.
    Gray

  40. #40
    Master wileeeeeey's Avatar
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    If I noticed it there and then in the shop I admit I would have asked if they had another but if I didn't notice until home or they didn't have a other I wouldn't bother. Your cupboard would begrudge you for storage a slightly dirty box in it...

  41. #41
    Journeyman
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    It seems as the outer cardboard box has performed perfectly.


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  42. #42
    Anyone know that guy who restores boxes? Might be worth giving him a call.

  43. #43
    Quote Originally Posted by Kingstepper View Post
    Anyone know that guy who restores boxes? Might be worth giving him a call.
    Has to be Rolex accredited. Better just get it done at St.James under warranty or better still return the watch and claim refund.

  44. #44
    Or worth checking household insurance?

    Have to say it’s just happened - maybe give it to dog/baby to play with first.

  45. #45
    i would be a little peeved. Pop back to the store, if it is troubling you.

  46. #46
    Good grief , if you’re that precious about the outer cardboard box are you even going to wear the watch?

  47. #47
    Craftsman ChromeJob's Avatar
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    Have you tried to wipe the marks off with a clean, damp cotton rag? Or would that degrade the value of the outer protective cardboard box even more?

    If you plan on flipping the watch immediately, you should storm into the AD and demand they swap it out for a new, pristine outer cardboard container. When someone advertises a Rollie with full B&P, I presume this outer box is expected to be in NIB ;) condition.

    (tongue firmly in cheek)

  48. #48
    Master
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    Quote Originally Posted by number2 View Post
    Oh Christ when will this kind of s##t end?
    When will your “number2” end?

  49. #49
    Master Geralt's Avatar
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    I can understand the OPs disappointment and fail to understand all the snide comments. This most likely represents a major financial outlay and a tatty box would detract, even if only slightly, from the excitement of 'buying a new Rolex', let alone the whole buying a new watch experience. Whilst I'd accept the reality with a shrug of the shoulders, the fact of the matter is that it's p*ss poor and the AD really ought to be ashamed of themselves.
    Last edited by Geralt; 12th May 2019 at 17:57.

  50. #50
    Quote Originally Posted by donsaini View Post
    It seems as the outer cardboard box has performed perfectly.


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    Exactly this. Where does it end? Another cardboard box to protect the current cardboard box?

    Yes you’re buying an expensive watch and the packaging is part of the experience but Rolex provide a box for that . The cardboard is to protect that box.

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