Unless it's changed in the last 11 years we found it a very long drawn out process that took several months to complete and nearing a year to compensate. I guess it's always going to be and they're not going to hand over sums of money wilynilly.
One of the hardest things we found was having to explain to them on paper how much the incident had changed the lives of all involved when they could have read the report from the CPS and police etc.
Good luck and glad to hear you're on the mend.
There truly are some bastards in this world.