Fas est ab hoste doceri
The good thing about these 256 posts is that you don’t have to read them all. Pick any 5 in a row - it’s been on repeat cycle for days now. Don’t think there’s anything new being said any more.
Absolutely true. I’ve bookmarked this thread because of reasons but it’s an infinite loop. I still don’t understand how shipping a parcel to the correct person and correct address and having the collection proof still leaves the seller with any responsibility. I can guarantee that you will never see me selling one single item in this forum (or anywhere else as a matter of fact) because I am the type of guy who just won’t sell his stuff. But even from a buyer’s scope, I would never ask refund from a seller if the parcel was lost on my end. The parcel wasn’t lost in transit, it is shown as delivered. How does anyone expects the seller to refund no questions asked?
You can go on and on about it being signed for and delivered but the basic facts are that it was either stolen by an RM employee or it was delivered to the wrong address and the later collected. In both cases I don’t see how it was delivered to the intended recipient, therefore in my eyes I’d be claiming on both this front and the fact that PayPal have it lodged as not described.
2 points of attack as far as the seller is concerned and I’m sure where able the buyer will help.
Buyer sounds like wrong 'un. Just saying.
Got no dog in the fight and buyers reputation seems solid tbh. I do think he could still contact his CC company though to point out their False claim of “not as described” is causing an issue. I don’t think that’s asking too much really. Sellers behaviour (in particular the posting of buyers personal details) hasn’t done him any favours though. All very unfortunate, no winners here.
We don’t know that for sure, the seller needs to pursue both lines/avenues and when needed ask the buyer to help/assist. Given what I’ve seen posted I can’t see why the buyer wouldn’t help.
To the seller, remove all of the buyers personal details where ever you have posted them,you’re doing yourself no favours by doing this.
Last edited by IAmATeaf; 8th December 2018 at 13:11.
Agreed.. this clearly is a situation of “ifs”, and like any “if” situation, it can go on, in a circle, forever!
How did the buyer profited from this?? Trying to get his money back however he can, has become profiteering now??
Don’t think so, simply because it might be standard procedure between this 2 companies (PayPal, and buyer’s CC company) to “label” such incident as “item not as described”.. we just don’t know! Working for a big company myself, I can tell, that there are simply not enough procedures, nor nomenclature, in this world to cover every possible scenario.
Lastly, I’d like to once again say (since we’re going in circles).. that, PayPal was a Seller’s choice.. he thought he was better protected that way?! Apparently not.. why should the buyer’s pay for somebody else’s choices?
As Gaby has said.. you can fight as much as you’re willing to.. there’s nothing more (realistically) that he can do.. but one thing is undeniable.. you got to leave personal information out of open forums!! It’s just wrong.
Sent from my iPhone using Tapatalk
Last edited by scucivolo; 11th December 2018 at 02:49.
From what I understand, Credit Card companies would not cover any transactions paid through Paypal. Paypal has to cover it. There's a a clause in the Consumer Credit Act that needs the Credit Card Company to stand inbetween the buyer and seller as the only counterparty for you to have a claim.
Would have thought that this situation means that Paypal refunds the Monies to the Buyer.
And
Postage company refunds Insured Value of Goods to the Seller? If item wasn't insured to full value, still means for Postage Company to insured up to the limit that they had covered for, and seller will take the loss on the remaining.
No it isn’t, not even my second, my apologies.. but you get the point that I’m trying to make, right?
As I said.. PayPal was a seller’s choice, not the buyer’s.. perhaps the buyer was not aware, of all the T’s&C’s involving the use of PayPal.. and given the circumstances he did what he thought was best/more effective.
Anyway, I’m not personally involved in this, and there’s nothing constructive that I can add to the conversation. I just wanted to say my opinion. I feel sorry for the seller, I hope he finds a way to win this battle.. against RM, not against the buyer.
Inviato dal mio iPad utilizzando Tapatalk
Using Paypal got the seller protection which was smart. What wasn't in the T&C's was that the buyer (or his credit card company) would file and be paid out on a claim that is factually incorrect. It seems the buyers position is now that he has his money so doesn't want to rock the boat by correcting this. In doing so he is stopping the seller from having any chance of getting his money back too which is what many of us have commented on.
Your English is great by the way!
Several posts have mentioned that private information is posted in a forum section that is public (anonymous users can view). I've previously mentioned that a Mod or Admin could move the threat to a private section at their discretion. Let me PM the admin with hat in hand.
it happened to often that the item gets delivered to neighbours or whatever. Couriers seem often sloppy to me, and tend to trust people in the same building.
Having said that, I would expect paypal to step in and throw money in the pit so to make everybody happy. If after all the item was delivered at the right address, certainly the seller kept his end of the bargain and insurance would have nothing to do with it. It would be too easy to scam sellers otherwise, no?
Royal Mail blatantly stole a package frome me, forged signature and all. But package was insured and in the end I could recoup almost all money through swedish Postnord who I originally paid postage and insurance to. They squirmed a bit though before paying.
Lesson learned, insurance is only somewhat reliable security a seller can have.
Im never sending anything of value to the UK ever again.