Reply With QuoteKinda just sounds like normal service in a sane world to me.
Ordered a ss Rolex sub date 2 weeks ago at Goldsmiths ... they called me at 4:30 yesterday to inform me it was ready for collection , i'm picking up today.Unbelievably good service .
Kinda just sounds like normal service in a sane world to me.
Congratulations, had a similar experience this month, ask for a Sub on the Sunday, got phone call on the Tuesday to say watch would be here to collect on Friday.
Perhaps holding back the warranty cards is working.
Maybe you can give Goldsmiths a good review on Trustpilot. It might improve their one star rating.
When you ordered did they say it would be a two week lead time or the standard reply of within 12 months.Originally Posted by Owl1
Ordered a ss Rolex sub date 2 weeks ago at Goldsmiths ... they called me at 4:30 yesterday to inform me it was ready for collection , i'm picking up today.Unbelievably good service .
Goldsmiths, like any other Rolex shop, has no way of knowing what they will get in their deliveries. Rolex decides that, the stores just get on with selling it.
Good news!
I think it points to a disconnect between fact and fantasy re availability, as far as many models are concerned.
Some clown has a new Sub Date on e&ay for £8,950!
Congrats, what area of the country do you live in?Ordered a ss Rolex sub date 2 weeks ago at Goldsmiths ... they called me at 4:30 yesterday to inform me it was ready for collection , i'm picking up today.Unbelievably good service .
LOL - me too (although I can't recall the last time I had to wait a whole 2 weeks for anything?!)
I guess the OPs expectations were low; and so easily surpassed!
Congrats!
Very nice, seems like a very short wait, have you purchased from them before?
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Ordered a ss Rolex sub date 2 weeks ago at Goldsmiths ... they called me at 4:30 yesterday to inform me it was ready for collection , i'm picking up today.Unbelievably good service .What a topsy turvy world we now live it. When normal service is praised and unbelievably good.
Happy you bought a watch you wanted without too much waiting, but this really should be standard.
Yes i have
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Sheffield.
I know that Goldsmiths are supposed to be infamous for being crap,
BUT I have had two watches of them, a Speedmaster with £500 off!!! (didnt think they agreed to discounts) and a Blackbay GMT, on both occasions I was very happy with the service I received, I wonder if I have been lucky, so I must be one of the few that have no problems with them.
I know of one other member here who had his Blackbay from the same shop as me (Nottingham) and I believe he was happy as well.
Scottie
Nice one Craig, hope you enjoy !Ordered a ss Rolex sub date 2 weeks ago at Goldsmiths ... they called me at 4:30 yesterday to inform me it was ready for collection , i'm picking up today.Unbelievably good service .
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I'm sure i will Wes.
Good on you Craig, I hope you enjoy your watch for many years to come.
This year I’ve had a SD43, a SS white Daytona, a SS Pepsi and a SS blue SkyDweller all from the same branch of Goldsmiths.
Obviously I have no complaints at all and firmly believe that they simply look after their loyal and local customers.
Other branches evidently differ but mine has been exemplary.
Last edited by spuds; 21st November 2018 at 15:38. Reason: Typo
Good stuff - enjoy the watch!!!
Rolex must have shipped in hundreds as I put my name down on 13th October and told it would be at least 9 months but got call today saying one has arrived with my name on it.
I will collect on Saturday.
Wow!
Couldn’t agree more...
This year I’ve had 2 x batman, 1 x white dial skydweller and a rootbeer chnr.
Goldsmiths Canterbury have been good with me on the couple of times I have purchased from them. They're certainly not all bad.
I’ll second this. I‘ve purchased from Goldsmiths in Canterbury on several occasions and always been pleased with the service. I pop in now and again just to browse and they’ve always been friendly and happy just to chat.
I don't think holding back the warranty card helps much, profiteers gonna profit.
Someone who lies about the little things will lie about the big things too.
Make sure if they resize the bracelet for you they remember to put the extra links in the box. When I bought a GMT2C from them they 'forgot'.
"A man of little significance"
Just bought a pre owned GMT Master II from Goldsmiths in the Trafford Centre.
It was a pleasant transaction and the watch looked in great condition to my eyes.
I think they are a decent address to buy pre owned Rolex as they give a 2 year warranty. Price was firm at RRP which seems an okay-ish deal.
Based on my experience I would buy pre owned from them again in 20 years time when I have recovered from this purchase financially
You are to be congratulated! Not least of all, for avoiding the phrase: “got the call”.
That GMT is a beauty, enjoy!
Amused... i think i'm seeing some UKGser sarcasmYou are to be congratulated! Not least of all, for avoiding the phrase: “got the call”.
A Goldsmiths close to me can’t see to get me out the door quick enough, even after I brought a BLNR from them 3 years ago!
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A Goldsmiths close to me can’t see to get me out the door quick enough, even after I brought a BLNR from them 3 years ago!
Interesting to see one/two Goldsmiths work so well. Fair play to them!
Congratulations on your new watch. It would be nice to think that the long waiting lists for some sports watches might be a thing of the past and maybe (just maybe) cool off the secondhand market.
The only experience I have had of Goldsmiths was in Oxford last summer. I popped in there with my wife to have a browse and my wife tried on a couple of OPs and a DJ. The experience was very good. I am hoping to be in the market for a Moonwatch in the new year, and based on my experience, I'd be happy to give them my custom. Knowing that there's a chance of a decent discount helps :-)
Cheers
Mark
I have purchased two watches from Goldsmiths. Got great service I thought and very polite.
Been in quite a few times trying on a few Rolex (just not the models i would like!) and same again great service.
But like a few say this should be the norm.
I went in there looking for a watch for my wife & they gave me a beer at 1030 in the morning - great place.
Voucher Codes is offering 15% off full price items in-store at Goldsmiths with this code, valid to 20th Jan: https://www.vouchercodes.co.uk/golds....uk?oi=5647131
(Note that Rolex Watches, IWC Watches, Cartier Watches, Tudor Watches, Bremont Watches, Hublot Watches, Breitling watches, Omega Watches, TAG Heuer Watches, Gucci Watches and Jewellery, Zenith Watches and pre-owned watches are excluded)
and 15% off full price online purchases (a more select product range): https://www.vouchercodes.co.uk/golds....uk?oi=5647101
Ant
You could have got a brand new one within a couple of weeks wait from there.Just bought a pre owned GMT Master II from Goldsmiths in the Trafford Centre.
It was a pleasant transaction and the watch looked in great condition to my eyes.
I think they are a decent address to buy pre owned Rolex as they give a 2 year warranty. Price was firm at RRP which seems an okay-ish deal.
Based on my experience I would buy pre owned from them again in 20 years time when I have recovered from this purchase financially
Whole waiting list is a con. I put my name down for a GMT 2 and was told 6-12 months. Then got a call withing 48 hours and been called 4 times in 6 months.
Unless it's a real sought after model it's a month wait up north.
Maybe things have changed. When I enquired about this model in the same branch a few months ago they didn’t even have a waiting list.
They wouldn’t even add me on the list in that store for a BLNR in mid 2017 before the SS craze.
There isn't a list, they just write your name down on a card and say they will ring you when one comes available.
Your waiting literally a week for anything below a sub.
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