Reply With Quote5 mins over 24 hours Hmm I doubt regulation will fix that, I would have another word if I were you.
I have hamtun h1 and it’s gaining time approx 5 mins in 24 hours , it’s one off the Kickstarter first batch and still under warranty , when I asked about the issue I was told that it was still covered under warranty but I would need to get it regulated first at a cost to me and if their is a fault I can send it back for a new movement,
My thought are if it was a seiko or something they would just accept it back and sort the issue but as it’s a small micro brand does it sound fair to get it looked at first at my expense ? ,
your thoughts would be appreciated
Cheers andy
5 mins over 24 hours Hmm I doubt regulation will fix that, I would have another word if I were you.
Sounds like they're fobbing you off. It's not exceptable for them to get you to pay for someone charging £50 an hour (or more) when the watch is in warranty.
Just tell them you have...
M
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I wouldn’t accept that ,I had one of these,sign up to microbrand page on Facebook has they often post on there and they’ve got a new piece coming out .
If it’s not for people like us the project wouldn’t get funded,air your displeasure on Facebook,I’m sure they won’t want the bad publicity.
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No way I'd accept that position. Regulation won't help that disparity and it's under warranty so they should have taken it in for inspection with no quibbles.
Good luck.
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