Originally Posted by
walkerwek1958
I’ve refinished lots of watches and I wouldn’t attempt to refinish the case on this without removing the bezel and taking the movement out. The fact that the watch came back with obvious visual defects is worrying, even if the person who’s done the work is less experienced they can still see what they’ve done! What’s happened to quality control?........the watch should’ve been inspected thoroughly prior to being given back, this should’ve been picked up by someone. Refitting the bezel wrongly sounds like a training issue, but whoever refitted it should’ve known it was wrong.
My advice to anyone having a watch refinished is to inspect it very carefully after return, using a magnifier if necessary. Look for sharp definition where polished and brushed surfaces meet, that’s one of the harder things to get 100% right. Also look for faint ‘tramlines’ in polished sections, the polished parts should be highly polished with no evdence of polishing work.
If a watch has significant dings along the edges it’s sometimes not feasible to completely remove them without taking too much metal away; after refinishing a watch may still show signs of previous damage and owners have to accept that, refinishers can’t work miracles and deep damage will require metal to be added by micro-welding which few people have the facility to do.
I don’t see anything wrong with the OP reporting this on here, Watch Doctor clearly haven’t covered themselves in glory this time!
Paul