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Thread: Help needed resolving strange Windows Photo Viewer glitch.

  1. #1
    Master Seiko7A38's Avatar
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    Help needed resolving strange Windows Photo Viewer glitch.

    Question for the tech experts amongst you. Hopefully there's a simple answer.

    A couple of months ago, a then newly joined member of my forum, from Hong Kong, in his first and only post to date, embedded 4 links to photos of a fairly rare Seiko 7A38-714A, in decent used condition, that he'd picked up from a street vendor, for the bargain price of $200 HK (equivalent to $26 US).

    https://forum.hkepc.net/month_2005/2...f97c826ee7.jpg
    https://forum.hkepc.net/month_2005/2...b1b53a778e.jpg
    https://forum.hkepc.net/month_2005/2...cf60b4513b.jpg
    https://forum.hkepc.net/month_2005/2...509b21adf3.jpg

    The images appear to be hosted on a Chinese language forum that I'm unable to view (at all) for some reason, but the links do display them correctly:

    [img]https://forum.hkepc.net/month_2005/2...f97c826ee7.jpg[/img]
    [img]https://forum.hkepc.net/month_2005/2...b1b53a778e.jpg[/img]
    [img]https://forum.hkepc.net/month_2005/2...cf60b4513b.jpg[/img]
    [img]https://forum.hkepc.net/month_2005/2...509b21adf3.jpg[/img]

    As I habitually do, I right-clicked and saved the images to my current month photo folder:



    The thumbnails display correctly, but when you click on them, using Windows Photo Viewer, I get the error message:

    Windows Photo Viewer can't display this picture because there might not be enough memory available on your computer.
    Close some programs that you aren't using or free some hard disk space (if it's almost full) and try again.
    I googled it at the time and apparently it's a well known Windows 7 problem.
    There are various 'solutions' to this glitch, including this reply from Microsoft, which involves screwing around with advanced display settings.

    I'm still running Windows 7 Professional at home, but I've tried it on a couple of Windows 10 machines at work and the problem persists.

    So can anybody please tell me what is different or wrong with these photos ?

  2. #2
    Master Seiko7A38's Avatar
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    Quote Originally Posted by Seiko7A38 View Post
    The images appear to be hosted on a Chinese language forum that I'm unable to view (at all) for some reason, but the links do display them correctly:

    [img]https://forum.hkepc.net/month_2005/2...f97c826ee7.jpg[/img]
    [img]https://forum.hkepc.net/month_2005/2...b1b53a778e.jpg[/img]
    [img]https://forum.hkepc.net/month_2005/2...cf60b4513b.jpg[/img]
    [img]https://forum.hkepc.net/month_2005/2...509b21adf3.jpg[/img]
    Hmm. Interesting. They don't work here.

  3. #3
    I get the same issue when I open them in windows picture viewer and have noticed some images that come from my phone (specifically screengrabs that the phone saves rather than from the camera) will have this problem.

    You can still open them in Photoshop and save them back out though.

  4. #4
    Master Thewatchbloke's Avatar
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    Quote Originally Posted by Seiko7A38 View Post
    Hmm. Interesting. They don't work here.
    They do, just remove the URL /URL tags, I haven't used the brackets for obvious reasons but remove those too. Not sure what your original problem is though.





  5. #5
    Craftsman
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    try FSviewer ....see if that works

    https://www.faststone.org/FSViewerDetail.htm

  6. #6
    Master Seiko7A38's Avatar
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    Quote Originally Posted by Thewatchbloke View Post
    Not sure what your original problem is though.
    This, Duncan:

    Quote Originally Posted by Seiko7A38 View Post
    As I habitually do, I right-clicked and saved the images to my current month photo folder:



    The thumbnails display correctly, but when you click on them, using Windows Photo Viewer, I get the error message:
    Windows Photo Viewer can't display this picture because there might not be enough memory available on your computer.
    Close some programs that you aren't using or free some hard disk space (if it's almost full) and try again.
    Oh, and ....

    So can anybody please tell me what is different or wrong with these photos ?
    Last edited by Seiko7A38; 27th July 2020 at 11:59.

  7. #7
    Master Thewatchbloke's Avatar
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    ^^I meant to say I'm not sure what the solution to your original problem is.

  8. #8
    Master Seiko7A38's Avatar
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    Quote Originally Posted by 200mwaterresistant View Post
    I get the same issue when I open them in windows picture viewer and have noticed some images that come from my phone (specifically screengrabs that the phone saves rather than from the camera) will have this problem.

    You can still open them in Photoshop and save them back out though.
    Funny you should say that. That was one of the first things I'd tried (after renaming the image files):



    But when I downloaded them from PhotoBucket, and tried opening them in Windows Photo Viewer, I got the same error message !

  9. #9
    Master Thewatchbloke's Avatar
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    Have you tried converting to .png and seeing if it still happens?

  10. #10
    Master Seiko7A38's Avatar
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    Quote Originally Posted by Thewatchbloke View Post
    Have you tried converting to .png and seeing if it still happens?
    Been there, done that, too, Duncan.

    Used this: https://image.online-convert.com/convert-to-jpg

    Sorry, correct link: https://image.online-convert.com/convert-to-png

    But even then, when you download the (renamed) converted .png image, Windows Photo Viewer still gives the same error message !
    Last edited by Seiko7A38; 27th July 2020 at 12:25.

  11. #11
    Master Thewatchbloke's Avatar
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    I'm genuinely stumped then!

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