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Thread: Porsche fixed price servicing

  1. #1
    Grand Master learningtofly's Avatar
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    Porsche fixed price servicing

    I've just my Boxster 986 S in for a major service, and was somewhat flummoxed when I was quoted a base price of £749 inclusive of VAT (which apparently includes a discount applied to cars over 10 years old). However, they indicated that there would be a couple of additional costs, as follows:

    Brake fluid change - £150 incl

    Spark plugs - £200 incl.

    Now, spark plugs start at a fiver in Halfords, so can anyone tell me how Porsche can justify £200 for a new set?

    I'm based in Herts, between Barnet and St Albans. Is there a well--regarded alternative to going to Porsche within striking distance?

  2. #2
    Master RJM25R's Avatar
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    Isn’t Jaz Porsche near you???

  3. #3
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by RJM25R View Post
    Isn’t Jaz Porsche near you???
    Just looked them up and they're around the corner. Calling them now!

  4. #4
    Master
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    It's a car, it has engines, oil, coolant plugs etc.
    Once the car is out of warranty there is no need to pay Porsche prices, if a mechanic can service a VW he can service s 911
    You must have a decent local mechanic who would love to service your little roadster.

  5. #5
    Grand Master Chris_in_the_UK's Avatar
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    JZM are in your target zone Tony, never used them myself but they get good reviews.
    When you look long into an abyss, the abyss looks long into you.........

  6. #6
    I was going to suggest that you did it yourself, Tony.

    Then I remembered the bike.
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

  7. #7
    Consider yourself lucky. My Mercedes has 16 spark plugs - it's the wrong side of £350 for that lot!

    Cheers,

    Plug

  8. #8
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by Backward point View Post
    I was going to suggest that you did it yourself, Tony.

    Then I remembered the bike.


    Anyway, thanks for the two suggestions - I've spoken to both Jaz and JZM, and am now rebooked with Jaz at a saving of 35% compared to the Porsche cost (the service is identical in terms of the items covered). Booking a courtesy car is a bit of a palaver, but they're only two stops from my home train station so I can do without for a couple of days.

    Much appreciated, guys - thank you again,

  9. #9
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by uktotty View Post
    It's a car, it has engines, oil, coolant plugs etc.
    Once the car is out of warranty there is no need to pay Porsche prices, if a mechanic can service a VW he can service s 911
    You must have a decent local mechanic who would love to service your little roadster.
    I did have someone, but he's disappeared. My only other (decent) local garage apparently can't run the diagnostics on their software.

  10. #10
    Master ingenioren's Avatar
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    Quote Originally Posted by learningtofly View Post
    I've just my Boxster 986 S in for a major service, and was somewhat flummoxed when I was quoted a base price of £749 inclusive of VAT (which apparently includes a discount applied to cars over 10 years old). However, they indicated that there would be a couple of additional costs, as follows:

    Brake fluid change - £150 incl

    Spark plugs - £200 incl.

    Now, spark plugs start at a fiver in Halfords, so can anyone tell me how Porsche can justify £200 for a new set?

    I'm based in Herts, between Barnet and St Albans. Is there a well--regarded alternative to going to Porsche within striking distance?

    Had both our Boxsters serviced at Porsche Girona, when collecting the cars they asked which fuel, and on mentioning BP Ultimate, they nodded and could inform me the spark plugs did not require replacing.... (never happened here !) The little extra on fuel well worth it !
    Cracking toys the Boxtsers, miss ours

  11. #11
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by ingenioren View Post
    Had both our Boxsters serviced at Porsche Girona, when collecting the cars they asked which fuel, and on mentioning BP Ultimate, they nodded and could inform me the spark plugs did not require replacing.... (never happened here !) The little extra on fuel well worth it !
    Cracking toys the Boxtsers, miss ours
    I'm sure that's what I always use, because my local petrol station is BP. Interesting, thank you!

  12. #12
    Feel your pain Tony. I've not had a good experience with Hatfield OPC .
    They keep adding work when it's not required. I get the service done by them , but any additional I get done elsewhere.

    JZM has great write ups on the forums.

  13. #13
    It's just a matter of time...

  14. #14
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by Omegamanic View Post
    I assume that’s out of date, Scott, and in any event the menu only shows the starting prices.

  15. #15
    It was correct to 31/12/2017.

    I’ll need mine serviced soon, so I have an interest ;)

    But I did have a full service included last year when I had a new clutch, LNE IMS bearing upgrade, fine mesh fitted to the intakes, and a whole host of other bits and pieces carried out - so hopefully not too crazy this year :)

    I do need my carerra alloys refurbed though, and the black paint trim around the hood needs rubbing down and repainting - by someone who knows what they are doing. Apart from that, and maybe some v light scuffing from my lardy arse brushing the drivers seat every time I get in, it still looks the same as when I first bought it.
    It's just a matter of time...

  16. #16
    Master
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    Spark plugs on a Porsche is a horrible job. One of them is a right pig to get to. Although, they are long life units, normally good for 80K or so.

  17. #17
    Master
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    Specialist wise, a mate of mine you is a trader, many Porsches through his books, has a good guy in Tring. If that's close to you, let me know and I'll ask him for contact details.

  18. #18
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by Dave O'Sullivan View Post
    Spark plugs on a Porsche is a horrible job. One of them is a right pig to get to. Although, they are long life units, normally good for 80K or so.
    Not far off then - I’m on about 72k. Thanks Dave, and I think I’m okay now.

  19. #19
    Had my 3.2S serviced this year.

    Major service including plugs and all fluids plus mesh grills, wheel refurb, air con condensers and a few bits. Total of £1200

    Revolution Porsche up in Brighouse, but they do have their pricing on-line along with what’s included, so worth looking for comparisons.

    Jon

  20. #20
    Craftsman
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    Unless your car has mega mega low mileage or is extremely rare I see no reason to stick with an OPC. Their prices are almost double what a good Indy would charge and you’ll get better service too.

  21. #21
    Hatfield wanted £200 to fit front brake pads on my GT3, I did it myself, 30 minutes start to finish

  22. #22
    Journeyman
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    I used an OPC whilst still in extended warranty. I think it gets you a bit more credibility with that dealer as well if you are ever trying to get the halo cars.

    Re the spark plugs the service guide has it as every four years. Mine had sub 10k miles on when I had to change them to maintain the warranty.

    Out of warranty I wouldn’t hesitate to use some of the specialists out there previously mentioned.

  23. #23
    Craftsman
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    A couple of the guys at work use RPM near Tring

  24. #24
    Grand Master learningtofly's Avatar
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    Thanks guys - message received and understood. I think my flirtation with OPCs is over

  25. #25
    Porsche torque in Uxbridge are my go to guys

    Very honest and reasonable. I had a problem with my brake lights and they sorted for free when I dropped my 997 for an MOT

  26. #26
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    Quote Originally Posted by Snowdon View Post
    Porsche torque in Uxbridge are my go to guys

    Very honest and reasonable. I had a problem with my brake lights and they sorted for free when I dropped my 997 for an MOT
    I'm afraid I would disagree with that!

    - - - Updated - - -

    Quote Originally Posted by Coronet king View Post
    A couple of the guys at work use RPM near Tring
    These are the ones my trader mate uses Tony. Very good my all accounts.

  27. #27
    Quote Originally Posted by Dave O'Sullivan View Post
    I'm afraid I would disagree with that!

    - - - Updated - - -



    These are the ones my trader mate uses Tony. Very good my all accounts.
    Given they're doing pretty much all the 911virgin work, they're good enough for me

    I'd be interested in hearing your experiences

  28. #28
    Craftsman WhopperSenior's Avatar
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    My brother in law uses JAZ for servicing on his 911. He has very positive things to say about them.

    I have been to a cars and coffee morning at JZM and they have a very impressive setup although I feel like it's geared more towards the high end porsches. They do have some lovely vehicles for sale though.

  29. #29
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by WhopperSenior View Post
    My brother in law uses JAZ for servicing on his 911. He has very positive things to say about them.

    I have been to a cars and coffee morning at JZM and they have a very impressive setup although I feel like it's geared more towards the high end porsches. They do have some lovely vehicles for sale though.
    Thanks again, everyone. I'm now booked in with Jaz, and so far am impressed with their apparent expertise as well as their pricing. I'll report back in due course, though.

  30. #30
    Master Maysie's Avatar
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    Not sure if it is any consolation, but my 10 year old Audi A4 2.0 diesel has just had a major service, incl cambelt and brake fluid at a local (but very good) independent garage and the cost was just under £1k.

    I realise that an Audi attracts a certain 'premium charge' when it comes to servicing/parts, but a Porsche it definitely is NOT!

  31. #31
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by Maysie View Post
    Not sure if it is any consolation, but my 10 year old Audi A4 2.0 diesel has just had a major service, incl cambelt and brake fluid at a local (but very good) independent garage and the cost was just under £1k.

    I realise that an Audi attracts a certain 'premium charge' when it comes to servicing/parts, but a Porsche it definitely is NOT!
    That's a lot too, but at least it includes the cambelt change (mine doesn't, just the fan belt)! Did it include a cost for new plugs, as a matter of interest?

  32. #32
    Craftsman T1ckT0ck's Avatar
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    I know this doesn’t help the OP but had my Boxster looked after at Autowerke Porsche Specialist in Norwich for 10+ years. Matt an Martin are top guys and the garage is Porsche only, vintage to modern.

    Highly recommend. When i change it I’m getting another Porsche as I’m so happy with the service they give and finding good garages at fair prices isn’t easy.


    Sent from my iPhone using Tapatalk

  33. #33
    Master Maysie's Avatar
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    Quote Originally Posted by learningtofly View Post
    That's a lot too, but at least it includes the cambelt change (mine doesn't, just the fan belt)! Did it include a cost for new plugs, as a matter of interest?
    It was the cambelt cost which bumped it up a fair bit to be fair.
    No plugs included, as they are glow-plugs on the diesel.

    The saving between main dealer (fixed price, discounted for vehicles over 3YO) and independent was only around 20%.

  34. #34
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by Maysie View Post
    It was the cambelt cost which bumped it up a fair bit to be fair.
    No plugs included, as they are glow-plugs on the diesel.

    The saving between main dealer (fixed price, discounted for vehicles over 3YO) and independent was only around 20%.
    Of course they are - I missed the diesel bit.

    That is a good saving, and the Jaz quote is somewhere between 30-35% lower too. Happy days!

  35. #35
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    Quote Originally Posted by Snowdon View Post
    Given they're doing pretty much all the 911virgin work, they're good enough for me

    I'd be interested in hearing your experiences
    I paid them to scope the bores prior to me selling the car. I could do it myself but I figured it would be better if it was done by a specialist.
    They charged a load of money then told me 'they're fine'. I had to ask them to give me a written report.

    I had it up on the ramp later on and they had clearly never carried out a scope test. (Cobwebs on coil packs)

    Ended up having it done again at the place my mate uses as he was selling it on SOR. They were cheaper and gave a full report including images of each bore.
    Last edited by Dave O'Sullivan; 20th July 2018 at 18:18.

  36. #36
    Quote Originally Posted by learningtofly View Post
    That's a lot too, but at least it includes the cambelt change (mine doesn't, just the fan belt)! Did it include a cost for new plugs, as a matter of interest?
    I’ve recently changed the voltage regulator on the alternator (not available separately from Porsche, and v expensive for a new alternator and fitting - but around £20-£35 for an identical new Mercedes voltage regulator), and the serpentine belt. I’d estimate it took less that 90 mins, including a cup of tea, head scratching time, recording the dismantling and the belt position, and watching You Tube videos of the process etc. Money well saved for the effort.

    I’m looking for the best place/option for some effective replacement wipers - the ones on the new Golf were shocking and replaced in the first 1500k!
    It's just a matter of time...

  37. #37
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by Omegamanic View Post
    I’ve recently changed the voltage regulator on the alternator (not available separately from Porsche, and v expensive for a new alternator and fitting - but around £20-£35 for an identical new Mercedes voltage regulator), and the serpentine belt. I’d estimate it took less that 90 mins, including a cup of tea, head scratching time, recording the dismantling and the belt position, and watching You Tube videos of the process etc. Money well saved for the effort.

    I’m looking for the best place/option for some effective replacement wipers - the ones on the new Golf were shocking and replaced in the first 1500k!
    Never heard of a serpentine belt before - every day’s a school day

  38. #38
    Quote Originally Posted by Maysie View Post
    Not sure if it is any consolation, but my 10 year old Audi A4 2.0 diesel has just had a major service, incl cambelt and brake fluid at a local (but very good) independent garage and the cost was just under £1k.

    I realise that an Audi attracts a certain 'premium charge' when it comes to servicing/parts, but a Porsche it definitely is NOT!
    I recently paid £99 for a full service at Audi for my A4 TDI. They tried to say it needed lots of things looking at though - for example the brakes discs were 40% worn and would need looking at soon hmmm - loss leading service to get the unwary paying for stuff they don’t really need yet maybe
    It's just a matter of time...

  39. #39
    Jaz have been around forever and are very highly respected. If they were on my doorstep I’d be using them instead of Porsche for everything...hope it goes well.

  40. #40
    Grand Master learningtofly's Avatar
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    Quote Originally Posted by 964RS View Post
    Jaz have been around forever and are very highly respected. If they were on my doorstep I’d be using them instead of Porsche for everything...hope it goes well.
    Good to know, Jason!

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