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  1. #1
    Grand Master Mr Curta's Avatar
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    Recommended UK Energy Providers

    Setting up a home in the UK in approx 2 months, looking for best VFM gas and electricity suppliers. Average usage, family of four.

    I don't want to be tied in for more than a year.

    House is in NN4, near J15 of M1. I don't know who the existing energy suppliers are.

    Many thanks, Matthew

  2. #2
    Grand Master seikopath's Avatar
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    Matthew mate, for all these sort of utilities queries then moneysavingexpert is always my first port of call
    Last edited by seikopath; 11th June 2018 at 14:39.
    Good luck everybody. Have a good one.

  3. #3
    I have been very happy with OVO.

  4. #4
    Quote Originally Posted by Phil Lee View Post
    I have been very happy with OVO.
    And for me. Pay a very small premium for renewable, all good, app is decent.

  5. #5
    Grand Master Glamdring's Avatar
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    Quote Originally Posted by doctorj View Post
    And for me. Pay a very small premium for renewable, all good, app is decent.
    Me too. Signed on again this year.

  6. #6
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    I am with OVO and am just about to switch to Bulb they seem to be well regarded

  7. #7
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    Having used some iffy providers in the past, I'm very happy with So Energy.

    They're well priced, customer service (and their online portal) are good, I've renewed with them twice now, they use renewable energy (if that's important to you), and they also offer £20 if you a referred to them.

    Happy to refer anyone (I rarely recommend places). Drop me a private message if you want me to.

  8. #8
    Grand Master Mr Curta's Avatar
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    Quote Originally Posted by seikopath View Post
    Matthew mate, for all these sort of utilities queries then moneysavingexpert is always my first port of call
    Yer a rebel. TZ-UK always first and foremost.

  9. #9
    Grand Master Onelasttime's Avatar
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    Bulb.co.uk – they use 100% renewable electricity sources, gas is standard, and no cancellation charge so leave anytime.

    The web interface is very clear and easy to use and you can input readings as often as you like to keep it up to date. I've been with them for over a year and been very happy compared with the shower of usual suspects.

  10. #10
    Grand Master Mr Curta's Avatar
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    Quote Originally Posted by Onelasttime View Post
    Bulb.co.uk – they use 100% renewable electricity sources, gas is standard, and no cancellation charge so leave anytime.

    The web interface is very clear and easy to use and you can input readings as often as you like to keep it up to date. I've been with them for over a year and been very happy compared with the shower of usual suspects.
    Thank you, exactly the kind of info I'm looking for.

  11. #11
    Grand Master Onelasttime's Avatar
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    Quote Originally Posted by Mr Curta View Post
    Thank you, exactly the kind of info I'm looking for.
    Saving the planet one TZ member at a time

  12. #12
    Craftsman hyl1987's Avatar
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    I use a similar small company that uses 100% renewable electricity as well. "Pure Planet". No contract either. Got this provider through moneysavingexpert and I usually change my supplier annually to get the best deals!

  13. #13
    Another vote for bulb here, well worth a look I'd say.

  14. #14
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    Quote Originally Posted by seikopath View Post
    Matthew mate, for all these sort of utilities queries then moneysavingexpert is always my first port of call
    This MSE has a separate energy provider site and it is very good. Choose not appalling or unknown customer service over absolute cheapness. I was with EDF, now Eon, they've both been fine.

  15. #15
    i just switched to bulb (electricity only economy 7) but the rate was competitive as fuel costs have increased across the board, still way better than what was offered by my current provider Isupply energy who have been fine up to now with an easy to use website, but what they offered me was a big increase not the small one with bulb which was going from £480 on my current deal to about £560 P/A. no exit fee’s so i can always switch if they don't remain competitive.

    i also got £50 credit for switching as well as £50 for the referring customer.
    (if anyone wants a referral link then DM me and i’ll stick half in the fundraiser once its credited, but would like to point out all the bulb customers in this thread will be able to do this so if you have traded with or know them personally do ask them for a link first, if more than one person asks for a link i would rather pass that on to another member.)

  16. #16
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    A business associate of mine has just gone live with a new energy supplier, he’s a really ethical guy and keen to offer a better level of service. You won’t find them on MSE as he won’t pay the referral fees.

    Yorkshire energy https://ye.co.uk

  17. #17
    Quote Originally Posted by StuS View Post
    A business associate of mine has just gone live with a new energy supplier, he’s a really ethical guy and keen to offer a better level of service. You won’t find them on MSE as he won’t pay the referral fees.

    Yorkshire energy https://ye.co.uk
    Well the transfer went nice and smooth from scottish power... just waiting on them for final bill and hopefully refund.

    i chose the fixed caterpillar deal for the year which seems very competitive...

    chers

    matt

  18. #18
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    I just switched over to Bulb and it was seamless they have just one tariff and were very slick to deal with, if anyone wants to switch to them let me know as if you use my referral link they will put a £50 credit into your account which is a pretty good deal :)

  19. #19
    Grand Master Glamdring's Avatar
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    An interesting piece on one of the BBC consumer shows about all this. It seems as if the small newcomers to the market are gathering many more customers than some of them can cope with and are unable to provide a decent customer service. Lots of complaints about them. Not all, of course, but money isn't everything. Saving £100 over a year is pointless if you can't get through to them when they've billed you wrongly. Ofgen is investigating them.

  20. #20
    Master KavKav's Avatar
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    Moved to Octopus just over a year ago, excellent customer service and I am 100% happy with them!

  21. #21
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    Quote Originally Posted by Glamdring View Post
    An interesting piece on one of the BBC consumer shows about all this. It seems as if the small newcomers to the market are gathering many more customers than some of them can cope with and are unable to provide a decent customer service. Lots of complaints about them. Not all, of course, but money isn't everything. Saving £100 over a year is pointless if you can't get through to them when they've billed you wrongly. Ofgen is investigating them.
    I switched to ovo when they first seemed to appear. They were excellent and competitive. Then they put a smart meter in which never worked properly (they admitted to having a lot of problems) and just caused me hassle, then they become uncompetitive. Last 3 or 4 years I’ve just looked at money saving expert and always got a great deal. He claims to be able to negotiate big group discounts and I’m yet to find any better deals so think it’s true. Never had any hassle either. Good thing also is he lists their customer satisfaction levels etc.

  22. #22
    Craftsman
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    Just changed to Octopus.Saving about £15 a month.

  23. #23
    Anyone got a referral code for Octopus?

  24. #24
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    "Pure Planet" came up quite a bit cheaper for me than Bulb on MoneySupermarket but it says " it is likely that Pure Planet may need to increase its prices in the future. Its last price rise was March 2018", so I think it's comparing the increased price for Bulb with the (probably) pre-increase price from Pure Planet!

  25. #25
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    Quote Originally Posted by David_D View Post
    "Pure Planet" came up quite a bit cheaper for me than Bulb on MoneySupermarket but it says " it is likely that Pure Planet may need to increase its prices in the future. Its last price rise was March 2018", so I think it's comparing the increased price for Bulb with the (probably) pre-increase price from Pure Planet!
    Pure Planet announced a price increase on the day my transfer from Bulb went through! Still cheaper than Bulb (post-increase) mind you.

  26. #26
    Master
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    Quote Originally Posted by Mr Curta View Post
    Setting up a home in the UK in approx 2 months, looking for best VFM gas and electricity suppliers. Average usage, family of four.

    I don't want to be tied in for more than a year.

    House is in NN4, near J15 of M1. I don't know who the existing energy suppliers are.

    Many thanks, Matthew

    Another vote for Bulb!

    PM me if you decide you want to go with them (but before you do!) If I refer you, we both get £50!!

  27. #27
    Craftsman Tickeros's Avatar
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    Bulb has a very good app. You can even self adjust the direct debit via the the website.

  28. #28
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    Bulb for me too, although today they have emailed me saying their prices are rising in August.

  29. #29
    Grand Master mart broad's Avatar
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    Just moved from Sainsbury’s / British gas to bulb we shall see

  30. #30
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    Octopus for me, well worth a look.

  31. #31
    I just switched to Outfox The Market yesterday.
    I'm told there simply isn't a cheaper deal for 100% renewable energy in the country, especially if you're a low user.
    They pass on the wholesale cost of electricity and gas - making it a variable tariff - but charge you between £6.99 & £13.99 a month to be a "member."
    Worth a look, especially if you have a reasonable idea how much energy you use.

    I can't comment on customer service because, as I say, I'm not technically a customer yet until they switch me over!

  32. #32

    Energy

    Quote Originally Posted by Toddy View Post
    Octopus for me, well worth a look.
    Octopus gets the 👍 from me to

  33. #33
    Quote Originally Posted by Nigel306 View Post
    Bulb for me too, although today they have emailed me saying their prices are rising in August.
    Same thing for me, although most of the others have already increased their prices.

    I have been with them a couple of years and found them competitive and their site straight forward.

    Also they have not tie ins, rolling monthly contract

    If you do go with bulb, ask an existing member as you will both receive £50

  34. #34
    I've been using firstutility fixed price deals for a few years now. Tempted to look at a provider that prioritises renewable energy when my deal ends though.

  35. #35
    Well i have taken a punt with ye.co.uk

    lets see how well this goes :)

    cheers

    matt

  36. #36
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    Having worked in the energy sector for a while, my advice would be to avoid the big six, soon to be big 5, probably 4, then 3 etc.

    The large suppliers can’t supply energy at the capped price because their costs are to high, largely due to the smart meter programme, but also due to the way they have developed from the old public sector suppliers. The only one that stands a chance is British Gas, because they are so big.

  37. #37
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    Quote Originally Posted by dickdutch View Post
    Having worked in the energy sector for a while, my advice would be to avoid the big six, soon to be big 5, probably 4, then 3 etc.

    The large suppliers can’t supply energy at the capped price because their costs are to high, largely due to the smart meter programme, but also due to the way they have developed from the old public sector suppliers. The only one that stands a chance is British Gas, because they are so big.
    Aside from the general advice, I'm with Toto, one of the newer, smaller suppliers. Money Saving Expert are great for comparison and offering impartial advice on whether they're risky or not.

  38. #38
    Grand Master Chris_in_the_UK's Avatar
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    Quote Originally Posted by dickdutch View Post
    Having worked in the energy sector for a while, my advice would be to avoid the big six, soon to be big 5, probably 4, then 3 etc.

    The large suppliers can’t supply energy at the capped price because their costs are to high, largely due to the smart meter programme, but also due to the way they have developed from the old public sector suppliers. The only one that stands a chance is British Gas, because they are so big.
    We have just gone with British Gas via Moneysaving Expert - decent saving (over £100 per month for dual fuel).
    When you look long into an abyss, the abyss looks long into you.........

  39. #39
    Master yumma's Avatar
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    SO Energy - Best company I have been with, I've heard good things about OVO too.

  40. #40
    Thanks for the info - I think its time I looked to switch !

    Cheers

    matt

  41. #41
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    I use Outfoxthemarket.com
    They charge a membership fee, but the price per unit is very low.
    Have a look at their comparison quotes and see what they come up with.

  42. #42
    Master
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    Well that was interesting. I've only just switched to Bulb so I did a re-quote with them & Outfoxthemarket, using the same usage figures (2200 electricity, 5000 gas):

    Bulb: £51/month
    OFTM: £36.68/month (includes monthly fee)

    That's a big difference. The website doesn't sem to say if that's a stable price for a year or if they adjust it each month based on the market cost of energy.

  43. #43
    Master
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    Quote Originally Posted by Mr Pointy View Post
    Well that was interesting. I've only just switched to Bulb so I did a re-quote with them & Outfoxthemarket, using the same usage figures (2200 electricity, 5000 gas):

    Bulb: £51/month
    OFTM: £36.68/month (includes monthly fee)

    That's a big difference. The website doesn't sem to say if that's a stable price for a year or if they adjust it each month based on the market cost of energy.
    It was a £600 saving for me, which is why I made the switch.

  44. #44
    Grand Master Mr Curta's Avatar
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    For reference, we went with Bulb. It has made a big saving over the original provider which turned out to be EDF.

    I don't know if is the cheapest option but it was an easy switch and they have been great to deal with.

  45. #45
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    Money saving expert. Even lists their customer service ratings which is quite important.

  46. #46
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    Octopus or Bulb I'd say: I'm with Bulb & they have been very good. I'll refrain from posting my referral link.

  47. #47
    Grand Master Mr Curta's Avatar
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    Thanks for the replies so far, everyone. Very helpful in narrowing down the options.
    Don't just do something, sit there. - TNH

  48. #48
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    Just had another email off Bulb that they are increasing prices again in November, they only just increased them August.
    Moneysavingexpert says I can save £236 a year by switching to Outfox the Market.
    Any recent opinions on Outfox? I'm going to switch, that saving is too much to resist.

  49. #49
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    Quote Originally Posted by Nigel306 View Post
    Just had another email off Bulb that they are increasing prices again in November, they only just increased them August.
    Not had that email yet. Better get myself on the price comparison sites!

  50. #50
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    Quote Originally Posted by David_D View Post
    Not had that email yet. Better get myself on the price comparison sites!

    I haven't had the email either but I will wait and see as they are pretty good on price and since joining Bulb I have had £200 from them for recommendations in a short time :)

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