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Thread: Tudor Blackbay GMT

  1. #1001
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    Quote Originally Posted by gaurav_tzuk View Post
    Any shots from a distance ? I just came across crafter blue when searching for straps, seems like good value?
    Hello There,

    Link to the actual strap, think there is a better photo earlier in the thread of the strap.

    https://www.watchobsession.co.uk/col...eries-navy-red

    Cheers

    Kevin

  2. #1002
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    Just ran into another one in the wild. It was on a NATO, which looked pretty good (mine is bracelet).

  3. #1003
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    Quote Originally Posted by SuperVM View Post
    Just ran into another one in the wild. It was on a NATO, which looked pretty good (mine is bracelet).
    Wheres the pic!!! lol

  4. #1004
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    Quote Originally Posted by Jumpingjalapeno View Post
    I have one in v good condition, would consider selling if ur interested. Another shot for u.

    Sent from my ONEPLUS A6013 using Tapatalk
    Looks lovely! Can you message me with the price? i am interested!

  5. #1005
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    Quote Originally Posted by KJH View Post
    Hello There,

    Link to the actual strap, think there is a better photo earlier in the thread of the strap.

    https://www.watchobsession.co.uk/col...eries-navy-red

    Cheers

    Kevin
    not too sure about the red/blue combo. Now if there were a blue strap with a red line running through the middle like the Nato strap it would be different...!

  6. #1006
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    Quote Originally Posted by gaurav_tzuk View Post
    not too sure about the red/blue combo. Now if there were a blue strap with a red line running through the middle like the Nato strap it would be different...!
    erikas original trident red centerline is the bee’s knees on it

  7. #1007
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    Just had a quick browse on Chrono24, there are quite a few on there from £3000 from a private seller and up to £3900 from dealers!

    No wonder they are still in short supply. I wonder how many of the dealers paid over the odds for these.


    Sent from my iPhone using TZ-UK mobile app

  8. #1008
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    Quote Originally Posted by RustyBin5 View Post
    erikas original trident red centerline is the bee’s knees on it
    Yes that does look amazing, but I was actually referring to a rubber strap with similar design!

  9. #1009
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    Nato works really well

  10. #1010
    Master WarrenVrs's Avatar
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    Crown and buckle have their Chevron straps back in stop. Night/crimson would be perfect for a gmt!

  11. #1011
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    happy days mine has arrived at hugh rice and only ordered 10th Jan!!

  12. #1012
    Grand Master Seamaster73's Avatar
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    Quote Originally Posted by Waxman View Post
    happy days mine has arrived at hugh rice and only ordered 10th Jan!!
    That's intriguing. Suggests they'll be window staples before long.

    - - - Updated - - -

    Quote Originally Posted by Waxman View Post
    happy days mine has arrived at hugh rice and only ordered 10th Jan!!
    That's intriguing. Suggests they'll be window staples before long.

  13. #1013
    Quote Originally Posted by gaurav_tzuk View Post
    Looks lovely! Can you message me with the price? i am interested!
    Sorry mate sold it didn't see your message

    Sent from my ONEPLUS A6013 using Tapatalk
    Last edited by Jumpingjalapeno; 5th February 2019 at 21:52.

  14. #1014
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    Quote Originally Posted by Jumpingjalapeno View Post
    Sorry sold

    Sent from my ONEPLUS A6013 using Tapatalk
    Nice.

  15. #1015
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    Quote Originally Posted by berin View Post
    Just had a quick browse on Chrono24, there are quite a few on there from £3000 from a private seller and up to £3900 from dealers!

    No wonder they are still in short supply. I wonder how many of the dealers paid over the odds for these.


    Sent from my iPhone using TZ-UK mobile app
    Are they all UK sellers though?
    RRP is probably different in Europe etc.
    When I bought my Pelagos, UK RRP was £3160 but it was c€3900 which was c£3500 at that time iirc.

  16. #1016
    Well here I go again. Stung with the date issue twice! This watch has already gone to Tudor for repair once so how this can happy again after they have liked at it is beyond me. Going to the AD on Wed. What should I be doing?? I like the watch but will now be without it for 4 months of 9 month ownership. Would u:
    1, get it repaired again (given the first time didn't work)
    2, new movement
    3, ask for new watch
    4, refund

    Beyond disappointed

    Sent from my ONEPLUS A6013 using Tapatalk

  17. #1017
    Grand Master Seamaster73's Avatar
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    It's a lemon.

    New watch or money back.

  18. #1018
    Quote Originally Posted by Seamaster73 View Post
    It's a lemon.

    New watch or money back.
    Thanks for the reply. I'm sure an AD will dig heels in with respect to refund as it's been worn...despite it being faulty. New watch is definitely an option. I'm wondering how many would want to get it repaired a second time?

    Sent from my ONEPLUS A6013 using Tapatalk

  19. #1019
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    As above, I'd ask for a replacement as you can no longer be confident any repair will last.

  20. #1020
    Grand Master RustyBin5's Avatar
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    Quote Originally Posted by gaurav_tzuk View Post
    Yes that does look amazing, but I was actually referring to a rubber strap with similar design!
    Bought a crafterblue for it too. Tail length a bit annoying as it’s visible but it’s a great fit.

  21. #1021
    Quote Originally Posted by RustyBin5 View Post
    Bought a crafterblue for it too. Tail length a bit annoying as it’s visible but it’s a great fit.
    It's a great strap. Also it gives great protection to the lugs

    Sent from my ONEPLUS A6013 using Tapatalk

  22. #1022
    Grand Master RustyBin5's Avatar
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    Quote Originally Posted by Jumpingjalapeno View Post
    It's a great strap. Also it gives great protection to the lugs

    Sent from my ONEPLUS A6013 using Tapatalk
    Fitting it also put the lugs in grave danger lol

  23. #1023
    Quote Originally Posted by Jumpingjalapeno View Post
    Well here I go again. Stung with the date issue twice! This watch has already gone to Tudor for repair once so how this can happy again after they have liked at it is beyond me. Going to the AD on Wed. What should I be doing?? I like the watch but will now be without it for 4 months of 9 month ownership. Would u:
    1, get it repaired again (given the first time didn't work)
    2, new movement
    3, ask for new watch
    4, refund

    Beyond disappointed

    Sent from my ONEPLUS A6013 using Tapatalk
    It is the 11th isn’t it? Did it change again a few minutes later.

    its no consolation to you but mine has been the most accurate watch I’ve ever owned, so they’re not all bad.

    Neil

  24. #1024
    Quote Originally Posted by Sam100 View Post
    It is the 11th isn’t it? Did it change again a few minutes later.

    its no consolation to you but mine has been the most accurate watch I’ve ever owned, so they’re not all bad.

    Neil
    Lol, Pic was taken yesterday. Reset it and lo and behold says 12th today. Yes I've been v happy with accuracy and power reserve in between times but it's not great if your watch is away for repair 4 months in 9 months ownership.

    Enjoy yours is a get watch...when it works

    Sent from my ONEPLUS A6013 using Tapatalk

  25. #1025
    Yes disappointing, not good enough really.

    Neil

  26. #1026
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    Quote Originally Posted by Jumpingjalapeno View Post
    Lol, Pic was taken yesterday. Reset it and lo and behold says 12th today. Yes I've been v happy with accuracy and power reserve in between times but it's not great if your watch is away for repair 4 months in 9 months ownership.

    Enjoy yours is a get watch...when it works

    Sent from my ONEPLUS A6013 using Tapatalk
    Sorry, I still don't see what is wrong.
    D

  27. #1027
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    Quote Originally Posted by sweets View Post
    Sorry, I still don't see what is wrong.
    D
    I think: On the 10th it was saying "11" (ie had moved on two days). He corrected it to "10". Today it is saying "12" (ie had moved on two days again)

  28. #1028
    Quote Originally Posted by Der Amf View Post
    I think: On the 10th it was saying "11" (ie had moved on two days). He corrected it to "10". Today it is saying "12" (ie had moved on two days again)
    the date has flicked forward an extra day...sorry I knew this would cause some confusion lol

    Sent from my ONEPLUS A6013 using Tapatalk

  29. #1029
    Current situation...today's date 11/2/19

    Sent from my ONEPLUS A6013 using Tapatalk

  30. #1030
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    Quote Originally Posted by jmitch View Post
    Are they all UK sellers though?
    RRP is probably different in Europe etc.
    When I bought my Pelagos, UK RRP was £3160 but it was c€3900 which was c£3500 at that time iirc.
    By far the biggest number of sellers were in the UK


    Sent from my iPhone using TZ-UK mobile app

  31. #1031
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    Quote Originally Posted by Jumpingjalapeno View Post
    Well here I go again. Stung with the date issue twice! This watch has already gone to Tudor for repair once so how this can happy again after they have liked at it is beyond me. Going to the AD on Wed. What should I be doing?? I like the watch but will now be without it for 4 months of 9 month ownership. Would u:
    1, get it repaired again (given the first time didn't work)
    2, new movement
    3, ask for new watch
    4, refund

    Beyond disappointed

    Sent from my ONEPLUS A6013 using Tapatalk
    The question is do you still love the watch? If the answer is 'no', refund and invest in something you will love.

    If the answer is 'yes', then given your already failed repair I would go with the new watch option. You're well within your rights to request/demand this. It's not even like a repair takes a few days, it's unacceptable being without something you've paid the best part of 3k for over such a long period of time, through no fault of your own.

    John

    Sent from my ONEPLUS A6000 using TZ-UK mobile app

  32. #1032
    Grand Master RustyBin5's Avatar
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    Quote Originally Posted by jon8oy View Post
    The question is do you still love the watch? If the answer is 'no', refund and invest in something you will love.

    If the answer is 'yes', then given your already failed repair I would go with the new watch option. You're well within your rights to request/demand this. It's not even like a repair takes a few days, it's unacceptable being without something you've paid the best part of 3k for over such a long period of time, through no fault of your own.

    John

    Sent from my ONEPLUS A6000 using TZ-UK mobile app
    Not sure about being within your rights demanding a refund. Watch has been worn for months and I imagine the AD and Tudor are easily able to fall back on the “nope we will repair it under warranty” stance. Be interesting to see what they say.

  33. #1033
    Quote Originally Posted by jon8oy View Post
    The question is do you still love the watch? If the answer is 'no', refund and invest in something you will love.

    If the answer is 'yes', then given your already failed repair I would go with the new watch option. You're well within your rights to request/demand this. It's not even like a repair takes a few days, it's unacceptable being without something you've paid the best part of 3k for over such a long period of time, through no fault of your own.

    John

    Sent from my ONEPLUS A6000 using TZ-UK mobile app
    Over the last 48 hours I looked at what else I could get. But I really love this watch. I had wanted a good GMT for ages and was over the moon when this was released. It was a 40th gift from my wife. I think I'm gonna go with what you are suggesting and go for the replacement watch. A repair will be 8-12 weeks which will mean in 9 months of ownership the watch will have been in for repair 4-5 months...not good enough imo

    Sent from my ONEPLUS A6013 using Tapatalk

  34. #1034
    Quote Originally Posted by RustyBin5 View Post
    Not sure about being within your rights demanding a refund. Watch has been worn for months and I imagine the AD and Tudor are easily able to fall back on the “nope we will repair it under warranty” stance. Be interesting to see what they say.
    I imagine they will be reticent to give a refund, they might have a contract but it will be interesting what is written in law, the device was sold with a fault.

    Sent from my ONEPLUS A6013 using Tapatalk

  35. #1035
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    Quote Originally Posted by Jumpingjalapeno View Post
    I imagine they will be reticent to give a refund, they might have a contract but it will be interesting what is written in law, the device was sold with a fault.

    Sent from my ONEPLUS A6013 using Tapatalk
    And a warranty to repair faults. Still they may do it for good customer relations

  36. #1036
    Quote Originally Posted by RustyBin5 View Post
    And a warranty to repair faults. Still they may do it for good customer relations
    You mean an attempted repair which didn't repair the fault.

    Sent from my ONEPLUS A6013 using Tapatalk

  37. #1037
    Quote Originally Posted by RustyBin5 View Post
    And a warranty to repair faults. Still they may do it for good customer relations
    From which?

    Your 30 day right to return

    You have the legal right to a refund if you return your faulty good within 30 days of receiving it, regardless of what the store's return policy says.*

    Your consumer returns rights after 30 days

    If you don't reject the goods within the first 30 days, and find a fault within the first six months of possessing your faulty goods, you'll need to give the retailer a chance to make a*repair or replacement.*If that's unsuccessful, you can then ask for a refund.

    After six months

    After the first six months, the burden of proof switches to you to prove the fault you've found was present at the time you purchased the goods in store or first took ownership of it if you bought it online.*


    I think I'm definitely in the second category.


    Sent from my ONEPLUS A6013 using Tapatalk

  38. #1038
    Grand Master RustyBin5's Avatar
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    Quote Originally Posted by Jumpingjalapeno View Post
    From which?

    Your 30 day right to return

    You have the legal right to a refund if you return your faulty good within 30 days of receiving it, regardless of what the store's return policy says.*

    Your consumer returns rights after 30 days

    If you don't reject the goods within the first 30 days, and find a fault within the first six months of possessing your faulty goods, you'll need to give the retailer a chance to make a*repair or replacement.*If that's unsuccessful, you can then ask for a refund.

    After six months

    After the first six months, the burden of proof switches to you to prove the fault you've found was present at the time you purchased the goods in store or first took ownership of it if you bought it online.*


    I think I'm definitely in the second category.


    Sent from my ONEPLUS A6013 using Tapatalk
    Looks that way. Good luck anyway. Sucks you have to go through it again. Hope it works out.

  39. #1039
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    was Any part of the purchase paid on a credit card? Could go the legal route through them....

  40. #1040
    Quote Originally Posted by gaurav_tzuk View Post
    was Any part of the purchase paid on a credit card? Could go the legal route through them....
    No, but I'm hoping for a reasonable response. They have been good to deal with this far. I'm gonna say I'm in my rights to get a replacement given that the issue occurred in the first six months and has been for repair which hasn't solved the issue and see where they go from there. I'm not looking for a refund as I like the watch over any alternatives that could be got...even a BW19 Tudor sub

    Sent from my ONEPLUS A6013 using Tapatalk

  41. #1041
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    JJ .. I sent you a pm

  42. #1042
    Quote Originally Posted by hot66 View Post
    JJ .. I sent you a pm
    Got it bud cheers . The watch community had some great folks in it.

    Sent from my ONEPLUS A6013 using Tapatalk

  43. #1043
    Master WarrenVrs's Avatar
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    Crown and buckle Chevron. Perfect colours for the BB gmt, and more comfortable than an erikas.

  44. #1044
    Quote Originally Posted by Jumpingjalapeno View Post
    Well here I go again. Stung with the date issue twice! This watch has already gone to Tudor for repair once so how this can happy again after they have liked at it is beyond me. Going to the AD on Wed. What should I be doing?? I like the watch but will now be without it for 4 months of 9 month ownership. Would u:
    1, get it repaired again (given the first time didn't work)
    2, new movement
    3, ask for new watch
    4, refund

    Beyond disappointed

    Sent from my ONEPLUS A6013 using Tapatalk
    Date issue part 2:

    Went to the AD today wishing to discuss options. They offered only repair stating that that's what Tudor has instructed and that they would not offer a refund as it is a warrantied product. I queried why does a warranty preclude a refund... to which I got no satisfactory answer. In the end I put them out of their misery and admitted I didn't want a refund, rather a repair or replacement. Again the AD was reticent to discuss replacement saying they would not not do that. At this point I referred to the consumer rights act and asked if Tudor had some sort of ruling allowing it to usurp that? No answer.

    So I handed the watch in and asked about some form of compensation (as no offer was forthcoming). I was told Tudor would give nothing if the AD asked and I would be better putting it in writing. I said I'd probably think a strap and clasp would be fitting compensation I practically got scoffed at and was told that Tudor had 'gifts' like caps they could give out. Perhaps a strap and clasp is pushing it a bit, but in all honesty if they are going to offer a cap that costs £5 to make its pretty derisory in my eyes and they would be better off offering nothing.

    Left me wondering what the point of an AD was? If I have to write a letter I'm pretty sure I can wrap the watch in bubble wrap and post it direct also.

    Sent from my ONEPLUS A6013 using Tapatalk

  45. #1045
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    WOW..what a crap service... I can understand no refund, but surly a replacement and an apology would should be the least they can do. . Even from a goodwill perspective and to protect the brand... how annoying...

  46. #1046
    Quote Originally Posted by Jumpingjalapeno View Post
    Date issue part 2:

    Went to the AD today wishing to discuss options. They offered only repair stating that that's what Tudor has instructed and that they would not offer a refund as it is a warrantied product. I queried why does a warranty preclude a refund... to which I got no satisfactory answer. In the end I put them out of their misery and admitted I didn't want a refund, rather a repair or replacement. Again the AD was reticent to discuss replacement saying they would not not do that. At this point I referred to the consumer rights act and asked if Tudor had some sort of ruling allowing it to usurp that? No answer.

    So I handed the watch in and asked about some form of compensation (as no offer was forthcoming). I was told Tudor would give nothing if the AD asked and I would be better putting it in writing. I said I'd probably think a strap and clasp would be fitting compensation I practically got scoffed at and was told that Tudor had 'gifts' like caps they could give out. Perhaps a strap and clasp is pushing it a bit, but in all honesty if they are going to offer a cap that costs £5 to make its pretty derisory in my eyes and they would be better off offering nothing.

    Left me wondering what the point of an AD was? If I have to write a letter I'm pretty sure I can wrap the watch in bubble wrap and post it direct also.

    Sent from my ONEPLUS A6013 using Tapatalk
    Perhaps you may have already done this before but have you considered writing directly to Tudor explaining your problem both with the watch and the AD and the fact you feel you are getting nowhere? It may well be a case that they are less than impressed at a customer being poorly treated especially if its on a public forum.

    Otherwise did you pay by credit card? Have you contacted them and asked them if there is anything they can do?

  47. #1047
    Master gerard's Avatar
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    Quote Originally Posted by Jumpingjalapeno View Post
    Date issue part 2:

    Went to the AD today wishing to discuss options. They offered only repair stating that that's what Tudor has instructed and that they would not offer a refund as it is a warrantied product. I queried why does a warranty preclude a refund... to which I got no satisfactory answer. In the end I put them out of their misery and admitted I didn't want a refund, rather a repair or replacement. Again the AD was reticent to discuss replacement saying they would not not do that. At this point I referred to the consumer rights act and asked if Tudor had some sort of ruling allowing it to usurp that? No answer.

    So I handed the watch in and asked about some form of compensation (as no offer was forthcoming). I was told Tudor would give nothing if the AD asked and I would be better putting it in writing. I said I'd probably think a strap and clasp would be fitting compensation I practically got scoffed at and was told that Tudor had 'gifts' like caps they could give out. Perhaps a strap and clasp is pushing it a bit, but in all honesty if they are going to offer a cap that costs £5 to make its pretty derisory in my eyes and they would be better off offering nothing.

    Left me wondering what the point of an AD was? If I have to write a letter I'm pretty sure I can wrap the watch in bubble wrap and post it direct also.

    Sent from my ONEPLUS A6013 using Tapatalk
    Write a letter stating the watch is not up to standard and they have failed to repair it satisfactorily and therefore, as is your right under the Consumers Rights Act you reject the watch and want either a full refund or new watch. If they refuse, it is legal action and Trading Standards. Which hand Martin Lewis' website have letters you can download.
    Get your money back and buy another one from a different retailer.
    Tudor are not exempt and their guarantee is is irrelevant. Your contract is with the retailer, no one else.

    Best of luck with it.
    Regards
    Gerard

  48. #1048
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    Well that's poor service all round, quite disappointing actually as fan of the brand.
    Here's a link to your options through which.
    The 3rd section seems relevent to your situation, especially writing to the store rather than the manufacturer.

    Even if it's of no use to you perhaps it may benefit others

    https://www.which.co.uk/consumer-rig...our-money-back

  49. #1049
    Quote Originally Posted by gerard View Post
    Write a letter stating the watch is not up to standard and they have failed to repair it satisfactorily and therefore, as is your right under the Consumers Rights Act you reject the watch and want either a full refund or new watch. If they refuse, it is legal action and Trading Standards. Which hand Martin Lewis' website have letters you can download.
    Get your money back and buy another one from a different retailer.
    Tudor are not exempt and their guarantee is is irrelevant. Your contract is with the retailer, no one else.

    Best of luck with it.
    Regards
    Gerard
    Awesome advice. It's in for repair now, but if the issue rears its head again this is the action I will take. Thanks

    Sent from my ONEPLUS A6013 using Tapatalk

  50. #1050
    Quote Originally Posted by robert75 View Post
    Perhaps you may have already done this before but have you considered writing directly to Tudor explaining your problem both with the watch and the AD and the fact you feel you are getting nowhere? It may well be a case that they are less than impressed at a customer being poorly treated especially if its on a public forum.

    Otherwise did you pay by credit card? Have you contacted them and asked them if there is anything they can do?
    A letter is waiting to be handed to Tudor tomorrow. I didn't use credit card but don't think I'll need to take things that far.

    Sent from my ONEPLUS A6013 using Tapatalk

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