Sorry not an exact answer but when I returned a watch for warranty work it was at my risk and the return to me was at theirs
Excuse me, I am being lazy as I am sure the answer is on the WF website or in their terms and conditions. At whose risk is a watch which you send to them for the purpose of confirming their proposed purchase price? Thanks.
PS to explain, I have hand delivered my watches to the Burlington Arcade on previous occasions.
Sorry not an exact answer but when I returned a watch for warranty work it was at my risk and the return to me was at theirs
Without having read any terms and conditions, it’s fairly obvious to me that the responsibility is yours until such time as they confirm receipt of the watch or you have proof of receipt (RMSD).
I can’t see how it could be otherwise.
One of those cash-for-gold companies started out by sending out a pre-paid and addressed RM Special Delivery 'bag'
The inference being that they had insured it via the Special Delivery insurance.
A watch purchaser may do similar with a courier, I guess
Going to deliver by hand to their Maidstone office on my way back to France later this week. Not sure why I did not think of that sooner!