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Thread: Any Mac experts on here

  1. #1

    Any Mac experts on here

    Hope someone might be able to help.

    I've got an iMac that I bought off someone and I seem to be having difficulty with the mail app.

    When I try to send a mail direct from the app rather through outlook on the web browser i get an error message saying can't connect to the account "hotmail" and prompts me to enter the password. However, the mail account it's asking me to enter for isn't my own despite the fact I've set it up on system preferences.

    I'm assuming, rightly or wrongly, that this email address might be the original owners. Is there any way for me to change this email address somewhere as I'm struggling to find a way

    Thanks for looking

  2. #2
    Grand Master JasonM's Avatar
    Join Date
    Feb 2010
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    Filterlab on here is a Mac specialist.....

    http://www.macdoctornorwich.co.uk

  3. #3
    Quote Originally Posted by JasonM View Post
    Filterlab on here is a Mac specialist.....http://www.macdoctornorwich.co.uk
    Cheers for that

  4. #4
    Open up the Mail app, go to "Mail" (top left) then "Accounts". Fiddle as necessary..

    Cheers,

    Plug

  5. #5
    Craftsman
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    Jan 2011
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    Stamford UK
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    I'm my experience the mail app has a tendency for this. I have an intermittent issue with it syncing one of my yahoo accounts, it will be fine for months And the decide it does not want to plays for a week. I've never entirely established quite why.

  6. #6
    Craftsman
    Join Date
    Aug 2016
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    Quote Originally Posted by steve1ramsey1 View Post
    I'm my experience the mail app has a tendency for this. I have an intermittent issue with it syncing one of my yahoo accounts, it will be fine for months And the decide it does not want to plays for a week. I've never entirely established quite why.
    I have the same problem with my macbook air. Just tend to use yahoo, which is a shame!

  7. #7
    I gave up on Mail and went to Thunderbird instead - unlike mail its very stable and works well.

  8. #8
    Craftsman
    Join Date
    Mar 2015
    Location
    USA
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    I am guessing you are running Yosemite (OSX 10.10). There were some troubles with the Mail app in this release.

    Open Mail app and go to the Mail menu, then select “Preferences”
    Choose the “Accounts” tab in the preferences window.
    Select the mail account that is experiencing problems and/or errors.
    Look under the 'Account Information' tab and click on “Outgoing Mail Server (SMTP)” and choose “Edit SMTP Server List”

    http://osxdaily.com/2014/10/28/fix-m...rors-os-x-mac/

    I second the move to Thunderbird, worlds better than Mail. Or GMail, if you need it to be dead simple easy.

  9. #9
    Cheers for assistance

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