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Thread: Cancelled My Sky TV

  1. #1151
    Grand Master
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    Quote Originally Posted by Roth1 View Post
    Mines due for renewal. Interested in this. Is it on the app, using the sky box, or something else? Thanks
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    marchingontogether!



  2. #1152
    Master
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    Iíve had 2 emails since giving notice offering me new deals. I actually called earlier about the 2nd one and itís a whole £1 cheaper than Iíve paid for the last 18 months! Will wait and see but may take that.

  3. #1153
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    Quote Originally Posted by Devonian View Post
    Iíve had 2 emails since giving notice offering me new deals. I actually called earlier about the 2nd one and itís a whole £1 cheaper than Iíve paid for the last 18 months! Will wait and see but may take that.

    How long did it take for the emails to start, I am not upto a week yet :)

  4. #1154
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    Quote Originally Posted by g40steve View Post
    How long did it take for the emails to start, I am not upto a week yet :)
    27th I think so just a few days.

  5. #1155
    Quote Originally Posted by Devonian View Post
    27th I think so just a few days.
    Just sit tight

    Wait till the day before if you really canít live without it all

    They will call you

    Also live chat is very good for negotiation Iíve found over the years rather than talking to somebody who can pick up on your ďneedĒ for the service

    Tell them you are jack flint - etc etc

    If you can actually let it go off.... thatís the money shot - they hound you to death with mailers afterwards


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  6. #1156
    Funnily enough hereís todayís attempt from them......

    Come back for £14





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  7. #1157



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  8. #1158
    Master
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    I can chill for 18 months now.
    Just had a call from Derby -

    Update,

    Sky broadband Superfast + boost, keeping phone for incoming calls,
    Sky signature,
    HD pack,
    UHD pack,
    Ultimate, includes Netflix
    Full sports package
    Cinema
    Multiscreen

    £80 per month, £10 admin should of been £20 :)

    Nice savings seeing as I have most things they offer & my contract should expire come Black Friday deals 2022!

  9. #1159
    I got a great deal about 18 months ago which ends in June, TV only, Sky Q multiroom (1 mini box) UHD, everything except movies (not bothered about those,plenty of other sources) all for £27 a month.

    What am I going to have to pay at best to get the equivalent of this do you think please?

  10. #1160
    Quote Originally Posted by chaplad View Post
    I got a great deal about 18 months ago which ends in June, TV only, Sky Q multiroom (1 mini box) UHD, everything except movies (not bothered about those,plenty of other sources) all for £27 a month.

    What am I going to have to pay at best to get the equivalent of this do you think please?
    Tell them you want the same or youíre leaving
    If they were happy with it before why wouldnít they be happy now?
    Also... bd proactive if it ends in June youíll be in your 30 day notice period probs so donít get caught out - call them, play the nice guy card - youíll be fine.
    If not, barter hard.


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  11. #1161
    Master
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    Quote Originally Posted by g40steve View Post
    I can chill for 18 months now.
    Just had a call from Derby -

    Update,

    Sky broadband Superfast + boost, keeping phone for incoming calls,
    Sky signature,
    HD pack,
    UHD pack,
    Ultimate, includes Netflix
    Full sports package
    Cinema
    Multiscreen

    £80 per month, £10 admin should of been £20 :)

    Nice savings seeing as I have most things they offer & my contract should expire come Black Friday deals 2022!
    So people know what the ball park offers are...i renewed my deal two months ago and have the same as above apart from Multiscreen and Netflix and pay £66 per month on a 18 month deal.
    Last edited by mjc1216; 6th May 2021 at 12:39. Reason: Didn't update

  12. #1162
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    Here is my offer from retentions, that's come through a week before my contract ends. I've got Virgin being installed tomorrow so didn't take it. Had they offered me this when I first called up to cancel I wouldn't have switched.Screenshot_20210527-111822.jpg

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  13. #1163
    It's a joke with Sky. I phoned up to add a mini box, they mentioned I was out of contract , I had no idea, why don't they tell you? 1hr later I'm down from 190 ish a month to 150 ish ( I have everything, mega fast net 4 mobiles BT Sport blah blah )

    If you don't call and get best deal you keep paying full whack

    Sent from my Pixel 5 using Tapatalk

  14. #1164
    Grand Master RustyBin5's Avatar
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    Quote Originally Posted by Daveya. View Post
    It's a joke with Sky. I phoned up to add a mini box, they mentioned I was out of contract , I had no idea, why don't they tell you? 1hr later I'm down from 190 ish a month to 150 ish ( I have everything, mega fast net 4 mobiles BT Sport blah blah )

    If you don't call and get best deal you keep paying full whack

    Sent from my Pixel 5 using Tapatalk
    £190 a month. Bloody hell. Didnít even know that was possible!

  15. #1165
    Quote Originally Posted by RustyBin5 View Post
    £190 a month. Bloody hell. Didnít even know that was possible!
    Q HD
    4 Sims
    Fastest fibre
    Every channel
    BT sport
    F1
    2 Q Minis
    Line rental

    Been with them 20 years

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  16. #1166
    Master
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    Quote Originally Posted by RustyBin5 View Post
    £190 a month. Bloody hell. Didnít even know that was possible!
    I know I'm often amazed by what people spend on their telly/phone. £190!! I mean that's more than the mortgage was on my first, and then second, and then third, house mortgage! Went to c. £300pm on our fourth house.

    My 68meg broadband with fixed ip and unlimited data is £40pm and that includes land line and all calls. I then pay eight quid a month for a 10gig phone sim for the car. Okay, I admit, I also pay £8 for netflix and a fiver for Britbox. I might be cancelling britbox though; once you've had your fill of the old Dr Who/Thunderbirds/&c. there's not much left. Britbox really needs to expand their catalogue more.

  17. #1167
    It's easy to do, you just load up and before you know it

    Remember there are 4 sim contracts on that

    Some pay 50 or 60 quid a month on mobile contracts and have 2 or 3 mobiles in the house

    Add your mobile contracts to TV package and see what it comes to!

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  18. #1168
    Master
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    Quote Originally Posted by Daveya. View Post
    It's easy to do, you just load up and before you know it

    Remember there are 4 sim contracts on that

    Some pay 50 or 60 quid a month on mobile contracts and have 2 or 3 mobiles in the house

    Add your mobile contracts to TV package and see what it comes to!

    Sent from my Pixel 5 using Tapatalk
    ah... yes it's the darn mobile phones! Thankfully, so far, we've managed to only skim the surface of mobile phone usage and costs. I almost got dragged in earlier this month but I think I managed to avoid going big time. A new car and the idea of internet radio in the car was too much of a temptation so it was £109 on a Redmi 9 and then £8pm on a 10gig sim. Which, IIMSS works very well: The phone sits in the glove box permanently switched on and, via AndroidAuto, I get the aforementioned internet radio/spotify and also TomTom which I use to warn of speeding. Phone's been in the car for three weeks now... not made a single call!

  19. #1169
    Quote Originally Posted by solwisesteve View Post
    ah... yes it's the darn mobile phones! Thankfully, so far, we've managed to only skim the surface of mobile phone usage and costs. I almost got dragged in earlier this month but I think I managed to avoid going big time. A new car and the idea of internet radio in the car was too much of a temptation so it was £109 on a Redmi 9 and then £8pm on a 10gig sim. Which, IIMSS works very well: The phone sits in the glove box permanently switched on and, via AndroidAuto, I get the aforementioned internet radio/spotify and also TomTom which I use to warn of speeding. Phone's been in the car for three weeks now... not made a single call!
    Thats a great way to get a car phone and cheap music in the car, I do exactly the same thing

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  20. #1170
    Master
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    Quote Originally Posted by Devonian View Post
    Iíve had 2 emails since giving notice offering me new deals. I actually called earlier about the 2nd one and itís a whole £1 cheaper than Iíve paid for the last 18 months! Will wait and see but may take that.
    I forgot to update this. I think I was paying £82 a month for 18 months which went up to £88 with their annual increases in April and I gave notice as my contract was up and it was going way over £100 a month. My last update was Iíd got it back to £81 I think so that was £7 cheaper than my current payment but £1 cheaper than Iíd paid for 18 months.

    After more emails from them Iíve managed to get it down to £79 a month which Iím happy with and no haggling for another 18 months.

    Thatís the full package which includes sports, movies, kids, Q box, HD etc and broadband and phone line.

  21. #1171
    Yeah once you start adding mobiles and BT sport and the like it soon creeps up

    That's why they do, your contract ends and you start paying full and they only tell you in tiny print in an email you think is a sales email

    Still, at 144 for everything including 4 5G sims 3 boxes and BT sport I get good value im happy enough

    Bit had much use from BT GO and Sky Go though lol

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  22. #1172
    I pay 5g on sims and live on Dartmoor lolz newest 5g 150 miles away in Bristol

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  23. #1173
    Master
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    I just ďdid the danceĒ after being told my monthly charges were going up by over £30 as my contract was up. Very easily got it back down via chat, and actually ended up slightly cheaper than previously.

    Iím sure I could have probably pushed harder for some extras but Iím happy with that and continue to be happy with skyís overall offering

  24. #1174
    Quote Originally Posted by Peck View Post
    I just ďdid the danceĒ after being told my monthly charges were going up by over £30 as my contract was up. Very easily got it back down via chat, and actually ended up slightly cheaper than previously.

    Iím sure I could have probably pushed harder for some extras but Iím happy with that and continue to be happy with skyís overall offering
    Depends how long you've been with them and what you have

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  25. #1175
    I just cancelled Sky F1 and UHD with the end of the £10 per month offer. I wasn’t given any offers so will switch to watching Channel 4’s coverage in July. I wasn’t prepared to pay £22 per month for F1 in UHD. My Sky contract end in September and I’m seriously considering switching back to Virgin. Their Oomph bundles look fantastic.

  26. #1176
    Master
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    Quote Originally Posted by Daveya. View Post
    Yeah once you start adding mobiles and BT sport and the like it soon creeps up

    That's why they do, your contract ends and you start paying full and they only tell you in tiny print in an email you think is a sales email

    Still, at 144 for everything including 4 5G sims 3 boxes and BT sport I get good value im happy enough

    Bit had much use from BT GO and Sky Go though lol

    Sent from my Pixel 5 using Tapatalk

    £144 is a cracking deal, BT sport is min £17 pm & 4 phone contracts included.

    We have three phone contracts with iPhone 12ís & thatís close to £138 just on phones & contracts.

  27. #1177
    Just been on the phone to retentions for over half an hour. My deal ends 4th july
    Itís shooting up to about £120 for the full package
    She couldnít match any of the deals you guys are showing on tz. So I cancelled
    Itís a bit worrying knowing 4th july no tv or internet
    They say they will collect all the sky Q boxes and cables
    Fingers crossed they get in touch before that
    Last edited by lenlec; 29th May 2021 at 12:19.

  28. #1178
    Master
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    Quote Originally Posted by lenlec View Post
    Just been on the phone to retentions for over half an hour. My deal ends 4th july
    Itís shooting up to about £120 for the full package
    She couldnít match any of the deals you guys are showing on tz. So I cancelled
    Itís a bit worrying knowing 4th july no tv or internet
    They say they will collect all the sky Q boxes and cables
    Fingers crossed they get in touch before that
    Let the games commence, you are in contract till 4/7.
    Soon you will get an email detailing the cancellation & telling you they will send out the pre paid for return of equipment.
    Sit tight you will get a call from the Derby office to stop you going through with the cancellation.
    Shocking to have to resort to these practices but that is the only way to get a good deal.

  29. #1179
    Quote Originally Posted by g40steve View Post
    Let the games commence, you are in contract till 4/7.
    Soon you will get an email detailing the cancellation & telling you they will send out the pre paid for return of equipment.
    Sit tight you will get a call from the Derby office to stop you going through with the cancellation.
    Shocking to have to resort to these practices but that is the only way to get a good deal.
    It is crazy mate. Yeah my final dd goes out 4th June at £87 a month. Then . All my services end on 5th July

  30. #1180
    Master
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    Quote Originally Posted by lenlec View Post
    It is crazy mate. Yeah my final dd goes out 4th June at £87 a month. Then . All my services end on 5th July
    They contacted me in between week two or three & these people have the best discounts available.
    I get fed up with negotiating phone contracts, insurance car/house & Sky contracts.
    But if you don’t you get screwed over!

  31. #1181
    Quote Originally Posted by lenlec View Post
    It is crazy mate. Yeah my final dd goes out 4th June at £87 a month. Then . All my services end on 5th July
    Let them close it

    Youíll then get 50% off please come back begging letters every other week

    Iím never going back
    Iím happy with my new ďarrangementĒ for what I need

    Virgin for my fibre is £24 a month so no sky there

    Two sims from sky total £11 £6 and £5 more than enough data and unlimited calls and texts - so Iíll keep those

    Tv - Iíll import it thanks - and happy with the ďdelayĒ


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  32. #1182
    Quote Originally Posted by Sweepinghand View Post
    Let them close it

    Youíll then get 50% off please come back begging letters every other week

    Iím never going back
    Iím happy with my new ďarrangementĒ for what I need

    Virgin for my fibre is £24 a month so no sky there

    Two sims from sky total £11 £6 and £5 more than enough data and unlimited calls and texts - so Iíll keep those

    Tv - Iíll import it thanks - and happy with the ďdelayĒ


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    John. I rang virgin today. Offering 100meg for about £24 a month. Is it fast and reliable ?

  33. #1183
    Quote Originally Posted by lenlec View Post
    John. I rang virgin today. Offering 100meg for about £24 a month. Is it fast and reliable ?
    Itís awesome

    I work for an internet provider and would t have anything but virgin as itís fibre all the way in to your house

    Way better than any ďfast fibreĒ copper/fibre mix crap

    Yes - buy it - comparison sites norm give some sort of voucher or cash bonus too!


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  34. #1184
    Journeyman
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    Cancelled My Sky TV

    Zen Internet are the best UK ISP. No faffing with never ending price hikes, top technical support and you get static IP addresses. They actually answer the phone.
    Last edited by slever; 1st June 2021 at 01:27.

  35. #1185
    Craftsman
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    I'm doing the dance at present.
    FYI

    I have
    Q + 1 mini box
    Sports, F1, Movies, Atlantic, Box sets etc- HD
    Superfast BB
    Phone

    My out of contract price went up to £134, they offered me £116 to renew. I went through to cancellations and the best they could offer was £102.
    I'm now in the cancellation process to see if i can get any better, will update if and when.

  36. #1186
    Craftsman
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    Just into my last month of my contact with sky.
    Got all paperwork/future bills/calculator/notebook/pens in front of me ready for the usual long challenging phonecall.
    I have all skyQ, all sports, Netflix ultimate, uhd, multi room, and was paying £58 then price increase April to £62.
    My future bills account stated £84 from next month.
    Rang up saying what could they offer and after a minute or so he said will £56 be ok?
    Double checked I was still getting everything I already get, then said ok I'll go for it.
    Painless for once.

  37. #1187
    Master thegoat's Avatar
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    Mine was due up in July . Price was increasing from £84 to well north of £100 .Out of nowhere I got a call from Virgin which offered the full package including BT Sport , mega fast broadband and a Virgin mobile sim for £70 . Seemed very reasonable so went for it .
    Breaking up with Sky was also very painless this time around . The rep cancelled for me without the usual thirty days notice and even got me a refund . She said she will look forward to hearing from me in 18 months .

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