Well, gaining 14-20 means that it's still got very good positional variance. I.e., it's average daily rate is about 17 seconds, and positional variance is +3/-3. This shows that it is still a well adjusted watch, but the overall rate (regulation) needs improvement. Positional variance (adjustment) is definitely the harder thing to fix versus a simple average rate (regulation)
You could probably fix it yourself easily using the rate adjustment, or send it to a repairer you trust, or if it's still under warranty just send it in. But basically the (solid) positional variance shows that it probably doesn't need adjustment to the balance wheel or any disassembly or re-lubrication etc.