I think the only way said lady would have been able to do it undetected is if she requested for such pieces using a few of her VIPs (most likely foreign tourists) accounts.
She would...
Type: Posts; User: cheesycake7
I think the only way said lady would have been able to do it undetected is if she requested for such pieces using a few of her VIPs (most likely foreign tourists) accounts.
She would...
How did you receive them? By post or in person?
Yeah but if people are able to get one easily, then maybe they won't be super-desirable like 4-5 years ago when Hulks were on display. People might even say 'Aww it's an awful green watch, I wouldn't...
Surprised the ‘spend’ required for a CHNR is more than a Hulk. Are they just making up numbers?!
Did they mention how much they needed you to spend? And was there a promise of definitely getting you one?
I’ve had the same in a specific WoS group branch, far more unacceptable in a large group
Visited this store a few times and have never seen anything nice... Not even DJ41s and OP39s. Did mention I’ve got good purchase history with their group but sales advisors never seem to really care....
Yeah but surely if you know you're retaining a customer's cards and he is in store, you should just return it? I think it's a bit of a pride issue as well. Imagine you telling your customer about...
Not in a rush to get mine back but I've been to my local AD 2 times since last week (and spoke in person to the manager) but he didn't bring up anything about warranty cards... Hmmm
So some WoS group stores have been calling their customers but some are denying any knowledge of this at all. Think if WoS wants to communicate this across the group it needs to be aligned and have...
There’s been a few more reports on this on Facebook groups. People are getting calls from WoS so I do think it’s just a matter of time...
Yeah, I've heard the same - WoS customers being phoned up/being told to collect warranty cards for sports models before the 12 month period ends. If the change in policy is actually true, expect some...
I’ve also heard of customers being able to go to Rolex and demand for a ‘replacement’ warranty card, claiming they lost theirs... So holding the warranty card really does very little.
I’ve got all the white cardboard box covers for my Rolex sport models... don’t think they’ll keep that.
Thanks. Only realised it was a similar thread after posting!
Hear a couple of people getting their warranty cards back earlier/some rumours about ADs being told to not retain warranty cards.
Anyone knows more?