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Peasant!

Me too BTW.

Not the same at all. If a new car was delivered with seat protectors and one was bit dirty would you make a fuss?

Did they give you a carrier to take the box containing the box containing the watch home in and was that okay?

The OP asked for advice.

Or worth checking household insurance?

Have to say it’s just happened - maybe give it to dog/baby to play with first.

Anyone know that guy who restores boxes? Might be worth giving him a call.