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I assume so

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He's replied saying his jeweller said "it's the wrong way round" and is charging him 15 quid to do a swap around :-)

If i had advised buyer instead to return item I would probably have had to...

Sold a Speedie Reduced on Ebay recently. Buyer messages me and says the straps on the wrong way round (I think he means clasp is at the 12 o'clock not 6 o'clock.)
He wants to return it or have a...