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I logged onto SagePay this morning to release payment on the next batch of orders I was shipping today and discovered that the authority to release payment has expired. Payment for the 208 orders not shipped so far cannot be taken and I have no option but to cancel them.
If you ordered the 36mm black dial Everest and your order number is higher than RC23967972, it will not now be shipped.
If you ordered any other watch with an order number higher than RC23968322, it will not now be shipped.
I apologise for any disappointment this may cause, I was not aware that this could happen. In future, the number of orders accepted will be limited to 300 orders, which I can comfortably ship in 30 days.
My nephew was helping me with packing but this is no longer an option because Sheffield has been classified as a "High Risk" area and he's not allowed to visit.
Eddie
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Gutted. Haven’t looked forward to a watch this much for some time and despite a 2.04 order seems I am out of luck....and there is no way to open this up so we can resubmit payment and continue to be patient?
Sent from my iPad using TZ-UK mobile app
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Excuse my ignorance, but isn't the issue here that Eddie, very honourably, doesn't take your money until he posts the watch? Couldn't he simply accept all funds at the outset, that way not running into the 30-day barrier? Yes, it would mean that he is accepting the money before dispatch, but that seems a better option than limiting sales.
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Eddie,
The 'work' / 'employee' work-around seems a pretty good one to get around these barbaric Covid restrictions. I accept that it doesn't solve the payment issue.
The "2.5% and collect the funds through PayPal" suggestion seems a very good idea for this particular problem - it's very quick to set up. I'm happy to help with setting this up and the emailing / chasing up of payments if that helps - due lockdown I'm not busy atm. Give me a call if you would like that assistance.
Going forward, could the funds not be accepted up front?
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Open Offer:
If Eddie is prepared (and legally allowed) to provide me with the customer details, I'm prepared to engage with all the customers, collect the payments, and forward all the funds (including a breakdown of who has paid and who has decided to cancel their orders) to Eddie when he's ready. I will do this at no charge.
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Quote:
Originally Posted by
AlphaOmega
A very honourable offer.
But I think the customers would need to give permission to share that information. And if you collect the payments there might be tax implications as this is tens of thousands of pounds.
I'm not an expert though.
Possibly, but I think these issues are all avoidable with simple things; eg I 'sign a contract' with Eddie making me an employee - this would get around GDPR and allow data to be held by me. As all funds would pass through a separate account, and would at all times be 'TimeFactors money', I don't believe there would be any additional tax obligations as these are levied on the ultimate Company profit.