Advice required on a difficult situation
UPDATE
To update the thread I did receive a refund on 13/08/2019 with fair restitution (after a wait of two weeks) and I consider this now sorted.
Outcome of thread posted here:
https://forum.tz-uk.com/showthread.p...776-thebuffoon
I have donated £20 to the fundraiser in appreciation of the help and support of the majority of members here.
ORIGINAL POST
Advice required on a difficult situation please.
I sent well over £1000 by bank transfer on Wednesday 31 July for a watch on SC.
I received a reply that the seller wouldn’t be able to post until Thursday but that he would send tracking Thursday when posted. This was fine with me.
I never received the tracking and by the afternoon of Friday 2 August it was clear nothing was going to be delivered that day.
I messaged the seller on Friday afternoon and was told the watch had been knocked out of his hand by his dog while he was packing it and it had stopped and he had therefore not sent it.
I was a bit surprised that the seller hadn’t bothered to contact me about this on Thursday and had let me wait for a delivery all Friday morning.
I replied that a refund would be best in the circumstances and gave my bank details.
I didn’t hear anything at all Saturday.
By Sunday afternoon I still hadn’t heard anything so I sent my bank details again.
On Sunday evening I received a reply that the seller didn’t have enough in his account to refund me in full but would pay me back on Tuesday.
I texted the number he gave me this afternoon and received a reply 2.5 hours later that he is just waiting for his mother to die.
He has my sympathies, I don’t want to bother someone at a difficult time, and I don’t expect to be a priority in those circumstances, but how long am I now supposed to wait?
My gut is now telling me to report this to the Police. Not something I want to do, but my only alternative is to put my trust in a stranger who has already given me three different reasons why I don’t have either a watch or a refund.