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Hell. I shipped my EuroFlieger to Sinn on July 4th - and it now seems to have gone missing (or been stolen) in PostNL's system!
I filed a complaint, filled in all the details on an "investigation" form and am now hoping for the best...
The serial number is 356.1105 - if you see it somewhere, it's mine and I'd appreciate a message. Thanks in advance
https://farm1.staticflickr.com/839/4...7c6ffde1_b.jpg
Update: it has turned up at Sinn!
I'm sorry to hear that. Were you insured for the full value?
It's insured for 1,800 Euros - which may actually be lower than the amount I'd now have to spend to get another one...Quote:
Originally Posted by seikopath
Today, Sinn have confirmed that they have received my watch!
Processing may take 7 to 14 weeks after confirmation, but I can wait.
wow! very happy for you.
what happened? simply lost in the post for a while?
Apparently, yes.Quote:
Originally Posted by seikopath
After filing the complaint, I chose the option to send it forward if found. PostNL said today it was delivered at Sinn on July 17th (still way too late), but I doubt that: why would Sinn wait a week before confirming the arrival of the parcel?
Maybe the post in person was on leave?Quote:
Originally Posted by lawman_nl
They make great watches, but from what I've heard, they're not the most Germanic of companies when it comes to customer service! :biggrin:
Glad it turned up safely though!
M