WoS Extended warranty for Rolex

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1st June 2019, 08:50
gaurav_tzuk

WoS Extended warranty for Rolex

Got the WoS newsletter via email and there’s a section on extended Rolex warranty, not sure if it’s free of charge or at a cost!

For many watch enthusiasts, how long a timepiece is guaranteed for is a valuable feature when considering a new addition. At The Watches of Switzerland Group, we’re pleased to announce that from 3 June we will be offering an extended warranty on all Rolex timepieces purchased in any of our showrooms. Following the expiry of your Rolex’s original warranty, we’ll give you peace of mind for a further five years in accordance with terms and conditions and any exclusions such as wear and tear. We hope the extra cover will inspire your very first – or next – Rolex piece. Visit your nearest showroom to find out more.
1st June 2019, 09:08
ASW1

I believe this is free. A proper value add verses grey/pre-owned, not that I've personally ever had any issue with. Rolex, be it 1 year old or 10.

JLC are now doing a manufacturer 8 year warranty.

For me, given lack of issues with watches, a free service at year 5 would be a significant value add.

Sent from my Moto G (5) using Tapatalk
1st June 2019, 10:15
Haywood_Milton

Is there a requirement that you have the watch serviced through them at any point in order to be eligible?
1st June 2019, 10:44
mtagrant

Quote:

Originally Posted by Haywood_Milton

Is there a requirement that you have the watch serviced through them at any point in order to be eligible?

That is what I was thinking - when the 5 year Rolex warranty expires, what do WoS need you to do to qualify for another 5 years warranty that even the manufacturer is not prepared to offer
4th June 2019, 20:17
Snowdon

Do you have to leave the warranty card with them? Is it transferrable if you sell the watch?
11th June 2019, 23:43
Elesmy

The WoS 5yr extended warranty is based on the same terms of the original Rolex warranty. There is no obligation to service the watch with WoS to be eligible but if you do have watch serviced elsewhere the warranty is void. The warranty is non transferrable and there is a long list of exceptions....damage, wear and tear, modifications etc.
19th June 2020, 18:47
boring_sandwich

Bumping a old thread but wondered if the extended Rolex warranty also included Goldsmiths as I believe they are part of the WoS group?
19th June 2020, 18:48
Skyman

Quote:

Originally Posted by boring_sandwich

Bumping a old thread but wondered if the extended Rolex warranty also included Goldsmiths as I believe they are part of the WoS group?

It does.
19th June 2020, 18:50
boring_sandwich

Quote:

Originally Posted by Skyman

It does.

Is it something automatically offered or is it something you have to request?
19th June 2020, 18:51
Skyman

Quote:

Originally Posted by boring_sandwich

Is it something automatically offered or is it something you have to request?

Was given it on my purchase of a WG GMT c. 12 months ago. No need to ask.
19th June 2020, 19:21
wileeeeeey

Ignore the awful pic quality and the tea towel (I was removing a link) but here is the card if it's of interest. I've been told by WoS that it isn't transferable and is for the original purchaser only. https://uploads.tapatalk-cdn.com/202...1e2a0f3c29.jpg https://uploads.tapatalk-cdn.com/202...29aea6a5d8.jpg
19th June 2020, 19:30
mtagrant

Quote:

Originally Posted by Skyman

Was given it on my purchase of a WG GMT c. 12 months ago. No need to ask.

Shameless excuse to post picture of said watch.....👍
https://i.imgur.com/85LcbNG.jpg
19th June 2020, 19:31
Skyman

Quote:

Originally Posted by mtagrant

Shameless excuse to post picture of said watch.....
https://i.imgur.com/85LcbNG.jpg

Tart!
19th June 2020, 19:33
mtagrant

Quote:

Originally Posted by Skyman

Tart!

Got me 😂
19th June 2020, 19:35
Skyman

Quote:

Originally Posted by mtagrant

Got me 

Excusable. Lovely watch. Hope you are looking after it!
19th June 2020, 19:36
mtagrant

Quote:

Originally Posted by Skyman

Excusable. Lovely watch. Hope you are looking after it!

I am! It is a bit of a favourite at the moment
19th June 2020, 20:01
MB2

Quote:

Originally Posted by wileeeeeey

Ignore the awful pic quality and the tea towel (I was removing a link) but here is the card if it's of interest. I've been told by WoS that it isn't transferable and is for the original purchaser only. https://uploads.tapatalk-cdn.com/202...1e2a0f3c29.jpg https://uploads.tapatalk-cdn.com/202...29aea6a5d8.jpg

So if it has a "defect" then you are covered but I doubt a routine service being needed is covered as this will be a response to "normal wear and tear" ?
19th June 2020, 20:08
mtagrant

Quote:

Originally Posted by MB2

So if it has a "defect" then you are covered but I doubt a routine service being needed is covered as this will be a response to "normal wear and tear" ?

Interesting comment that, and I guess the counter to them could be the recommendation from Rolex on a 10 year service interval.

https://www.rolex.com/watch-care-and-service/faq.html

Quote:

To guarantee continued accuracy and waterproofness, Rolex recommends that you periodically return your watch to an Official Rolex Retailer or Service Centre for professional servicing. It is recommended to service your Rolex approximately every 10 years depending on the model and real-life usage.
19th June 2020, 20:34
Happyal

Do you have to have it serviced by them to keep the warranty?
19th June 2020, 20:38
David_D

Quote:

Originally Posted by Happyal

Do you have to have it serviced by them to keep the warranty?

If I had a 10 year warranty, I wouldn't be spending my money on a service!
19th June 2020, 20:55
boring_sandwich

Quote:

Originally Posted by Happyal

Do you have to have it serviced by them to keep the warranty?

As has been posted Rolex service intervals are 10 years so no you would not need to have it serviced.

How often do I need to service a Rolex?

People also ask:
“Why is servicing important for my Rolex watch?" / "How often should a Rolex watch be serviced?”

To guarantee continued accuracy and waterproofness, Rolex recommends that you periodically return your watch to an Official Rolex Retailer or Service Centre for professional servicing. It is recommended to service your Rolex approximately every 10 years depending on the model and real-life usage.

Find an Official Rolex Service Centre
19th June 2020, 21:21
wileeeeeey

Quote:

Originally Posted by MB2

So if it has a "defect" then you are covered but I doubt a routine service being needed is covered as this will be a response to "normal wear and tear" ?

Same as always. I've sent a Rolex off for warranty work and it comes back with only the warranty work done, no clean or polish. If you want that you need to pay for the service.