Show your Sinn watches & TZ-UK Sinn photo base
Quote:
Originally Posted by
wileeeeeey
Yes, isn’t there a 7 day distance selling rule anyway? Pretty sure you can return anything bought online within that period.
Contd:
Just saw that link above looks like you have around 30days anyway.
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Show your Sinn watches & TZ-UK Sinn photo base
Quote:
Originally Posted by
helidoc
That’s quite outrageous
I would absolutely require a return and refund. I wouldn’t want a brand new watch that has been repaired for such a fault, it would be tainted.
Did you pay any part by credit card?
I would reject it, and if you get any further pushback, assuming at least £100 had been paid on credit card I would notify the card issuer of a section 75 claim.
If you hadn’t used a credit card, I would still reject via email, and also contact Sinn’s customer service.
Sorry to hear of it
Dave
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Agree Dave. It has put me off. The other thing with the hand moving around, it may mark the dial, I thought? Too much to have on my mind when I have just bought something new.
Stupidly paid the full amount on my debit card but through PayPal, not sure if that makes a difference. I have emailed them today telling them I do not accept their solution and said I want a full refund. Did not get a reply but I have sent the watch back anyway. Hoping they can see that I have not caused the issue and see sense when it arrives with them tomorrow.