BEWARE: Virgin media scam email!

Anyone who has a virgin media account be on the look out for this email. The guy at virgin said it's catching a few people out due to the fact it looks very convincing.
The content will basically say that they're system has detect a problem with you payment method and to update the details via a link. Every part of the email looks very convincing, if you should receive one contact Virgin and they will give you an email address to forward it to.
FF
It'll look something like this.....

The payment for your latest Virgin Media bill has failed.
Our payment processor has detected invalid billing information associated with your account.

Your service is now scheduled for automatic disconnection on:

15 July 2019

You must update your billing information immediately in order to avoid any restriction to your services.
Follow the link below to login and update your details.

To login and update your billing details now click here

Thank you for being a Virgin Media customer!

The Virgin Media team

As with all these emails, whether from VirginMedia, PayPal or ILikeBigButts.com, the approach should be:

1. Do not click on any links
2. Close email
3. Log in to the normal VirginMedia (or relevant) site
4. Satisfy yourself that there is no issue
5. Delete email

(steps 3 and 4 can typically be skipped)

The moment any email asks me to verify my details etc by clicking a link it finds its way to the bin!

Quote:

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Originally Posted by MakeColdplayHistory

As with all these emails, whether from VirginMedia, PayPal or ILikeBigButts.com, the approach should be:

1. Do not click on any links
2. Close email
3. Log in to the normal VirginMedia (or relevant) site
4. Satisfy yourself that there is no issue
5. Delete email

(steps 3 and 4 can typically be skipped)

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6. Smash all your HDDs with sledge hammer and set them on fire

On a more serious note, mass spam/phishing emails are very easy to spot - they do not address you by name/surname.

I had something similar but through the post, called Virgin and they reckoned it was a scam post but questioning them further they found that their automated systems had in fact sent me 3 letters all on the same day. One letter to say there was a problem, another to say to the effect that I must have cancelled a direct debit therefore my service would go off and then a final letter stating that all had been sorted and that I had nothing to worry about.

I had this a couple of weeks ago and did exactly what has been advised above.



Sent from my iPhone using Tapatalk

Thanks for posting this

Quote:

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Originally Posted by Franky Four Fingers

Anyone who has a virgin media account be on the look out for this email. The guy at virgin said it's catching a few people out due to the fact it looks very convincing.
The content will basically say that they're system has detect a problem with you payment method and to update the details via a link. Every part of the email looks very convincing, if you should receive one contact Virgin and they will give you an email address to forward it to.
FF
It'll look something like this.....

The payment for your latest Virgin Media bill has failed.
Our payment processor has detected invalid billing information associated with your account.

Your service is now scheduled for automatic disconnection on:

15 July 2019

You must update your billing information immediately in order to avoid any restriction to your services.
Follow the link below to login and update your details.

To login and update your billing details now click here

Thank you for being a Virgin Media customer!

The Virgin Media team

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