Hive heating issue.

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30th November 2023, 08:34
toastie

Hive heating issue.

My heating is currently set to 15 degrees but twice randomly this month ( it’s done it before even bqck to when it was installed ) it randomly turns itself up to 20 degrees which is obviously nice to wake up to a warm house but means my heating has been on full blast for 16 hours straight rather than the 2 hours a day it normally runs to keep the house at 15! Any heating experts or people who have had a similar issue hand an idea why or what I can do as it’s costing a fortune. I’ve tried new good quality batteries and it shows the battery in the unit is fine. https://uploads.tapatalk-cdn.com/202...0955baf6a6.jpg
https://uploads.tapatalk-cdn.com/202...d483ab49ef.jpg
30th November 2023, 09:27
Arcam

Quote:

Originally Posted by toastie

My heating is currently set to 15 degrees but twice randomly this month ( it’s done it before even bqck to when it was installed ) it randomly turns itself up to 20 degrees which is obviously nice to wake up to a warm house but means my heating has been on full blast for 16 hours straight rather than the 2 hours a day it normally runs to keep the house at 15! Any heating experts or people who have had a similar issue hand an idea why or what I can do as it’s costing a fortune. I’ve tried new good quality batteries and it shows the battery in the unit is fine. https://uploads.tapatalk-cdn.com/202...0955baf6a6.jpg
https://uploads.tapatalk-cdn.com/202...d483ab49ef.jpg

Have you checked each day's schedule is set as you want it example is from mine.https://uploads.tapatalk-cdn.com/202...060fda0236.jpg
30th November 2023, 09:34
Arcam

The other option might be a special event set in the thermostat "add" options. A random glitch may also be the answer as when it is running to 20c it looks like a schedule or the above thermostat event.https://uploads.tapatalk-cdn.com/202...9125ac78ba.jpg
30th November 2023, 09:45
blackal

Around 10 days ago, my Hive controller after running the CH from 18:00 to 21:00 - kept modulating the temperature at the set 18c overnight.

Not got to the bottom of that anomaly - but took the controller off "schedule", and just activating via phone each day.

I would have to assume some sort of glitch in the programming or thermostat.

I must have a search online to see if there are any forums for this.
30th November 2023, 09:46
toastie

Quote:

Originally Posted by Arcam

Have you checked each day's schedule is set as you want it example is from mine.https://uploads.tapatalk-cdn.com/202...060fda0236.jpg

I don’t run it on a schedule it’s just set to 15 and left permanently on
30th November 2023, 09:48
toastie

Quote:

Originally Posted by Arcam

The other option might be a special event set in the thermostat "add" options. A random glitch may also be the answer as when it is running to 20c it looks like a schedule or the above thermostat event.https://uploads.tapatalk-cdn.com/202...9125ac78ba.jpg

Thanks for the suggestion but I have no events set https://uploads.tapatalk-cdn.com/202...644fb2a7ff.jpg
30th November 2023, 09:49
blackal

Quote:

Originally Posted by toastie

I don’t run it on a schedule it’s just set to 15 and left permanently on

Interesting - the thermostat appears to be indicating correctly (from the graphs) but that it wasn't modulating the signal to the boiler other than "Fire and ignore the thermostat".

Not sure what the way forward is on your problem other than find a forum for the HIVE and even perhaps invest in a S/H thermostat unit.
30th November 2023, 09:55
stooo

I have no idea, but wow, those time-temp charts are a masterpiece in failing to follow convention.
30th November 2023, 10:39
EmilA

I've stuck to doing it manually and not using a schedule for mine.

I'd have expected a warm house with the OP's username though :biggrin-new:
30th November 2023, 11:15
R0bertb00th

Hive heating issue.

Have top say my Hive and TRV valves have been a nightmare since arriving and do it manually niow which actually defeats the object - Worst things ive purchased

https://uploads.tapatalk-cdn.com/202...455339b530.jpg
https://uploads.tapatalk-cdn.com/202...ff65f242ce.jpg
30th November 2023, 12:17
Arcam

Quote:

Originally Posted by toastie

Thanks for the suggestion but I have no events set https://uploads.tapatalk-cdn.com/202...644fb2a7ff.jpg

Could someone have accidentally turned the heating up manually? In manual mode (as you probably know) only the app or something moving the temp knob should change anything. If the temp setting was still at 15 then that suggests the unit is glitching.
30th November 2023, 17:56
Jubal

On the whole my Hive system has been very reliable. The negatives have been occasional, TRVs losing calibration mainly. This week however I’ve had two instances of the system boosting at 32c for no reason. Checked every setting and the family know better than to fiddle with the thermostat! I’m putting it down to bugs, there have been several app updates in the last few days. Coincidentally?
30th November 2023, 17:57
toastie

Quote:

Originally Posted by Arcam

Could someone have accidentally turned the heating up manually? In manual mode (as you probably know) only the app or something moving the temp knob should change anything. If the temp setting was still at 15 then that suggests the unit is glitching.

No it’s definitely not been touched
30th November 2023, 17:58
toastie

Quote:

Originally Posted by Jubal

On the whole my Hive system has been very reliable. The negatives have been occasional, TRVs losing calibration mainly. This week however I’ve had two instances of the system boosting at 32c for no reason. Checked every setting and the family know better than to fiddle with the thermostat! I’m putting it down to bugs, there have been several app updates in the last few days. Coincidentally?

It is very annoying, mine has done it for a few years but I’ve never bothered about it too much because it’s never been an issue but I became a single dad a couple years back and things are tight so having it on that long is gonna hurt!
30th November 2023, 18:03
toastie

I’ve set a random schedule and copied it to every day of the week so if it does glitch to a higher setting it should only be for a couple of hours and then hopefully the schedule will reset it back but who knows. https://uploads.tapatalk-cdn.com/202...178a467159.jpg
30th November 2023, 18:11
Arcam

Quote:

Originally Posted by toastie

I’ve set a random schedule and copied it to every day of the week so if it does glitch to a higher setting it should only be for a couple of hours and then hopefully the schedule will reset it back but who knows. https://uploads.tapatalk-cdn.com/202...178a467159.jpg

Great idea
30th November 2023, 18:32
andyb28

Maybe someone in the house is pressing the boost button to warm up :)
30th November 2023, 19:00
thieuster

Quote:

Originally Posted by andyb28

Maybe someone in the house is pressing the boost button to warm up :)

Aha, the feared 'Human Factor'! Good thinking.

I was thinking along an 'analogue route': no cold air draft? An open window or similar?
30th November 2023, 19:38
jukeboxs

Maybe it's AI / online magic, and you could try changing your username to "not_quite_so_toastie"... But, your method above seems much more sensible, and more likely to work. Keep us posted!
30th November 2023, 21:10
IAmATeaf

Isn’t your house freezing cold at 15c?
30th November 2023, 23:57
RobDad

What I was thinking - I reckon my house would stay at 15 if I turned the heating off tbh!
1st December 2023, 00:46
langdalematt

Mine is at 20 at night and 22 day I hate the cold
1st December 2023, 07:01
toastie

Quote:

Originally Posted by RobDad

What I was thinking - I reckon my house would stay at 15 if I turned the heating off tbh!

Quote:

Originally Posted by IAmATeaf

Isn’t your house freezing cold at 15c?

It’s damn cold yes, getting up in the morning is not a particularly pleasant experience but losing my wife and the cost of living rises have dictated where my thermostat is being set along with where I shop and what I am able to eat
1st December 2023, 12:26
blackal

Quote:

Originally Posted by toastie

It’s damn cold yes, getting up in the morning is not a particularly pleasant experience but losing my wife and the cost of living rises have dictated where my thermostat is being set along with where I shop and what I am able to eat

Sorry to hear that.

I'm making a concious effort to keep usage down - although it seems to be the Electricity and standing charge elements that are the cripplers.
1st December 2023, 12:38
toastie

Quote:

Originally Posted by blackal

Sorry to hear that.

I'm making a concious effort to keep usage down - although it seems to be the Electricity and standing charge elements that are the cripplers.

As you say part of the problem is that even if I use no energy at all my standing charges are close to £30 a month before even switching anything on!
1st December 2023, 23:36
RobDad

Quote:

Originally Posted by toastie

It’s damn cold yes, getting up in the morning is not a particularly pleasant experience but losing my wife and the cost of living rises have dictated where my thermostat is being set along with where I shop and what I am able to eat

Really sorry to hear that - I hope things improve for you
2nd December 2023, 15:43
stooo

Quote:

Originally Posted by langdalematt

Mine is at 20 at night and 22 day I hate the cold

Are you trying to slow cook yourself?

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