adrianw

Originally Posted by Peck

Originally Posted by bwest76

Often even if you get through they will just put the phone down if they cant be bothered.

They owe me for some shocking squat type accommodation from 2 months ago,they said it was my fault I should have gone by the star rating.

Food poisoning in one place, when I read deeper into the reviews it said how bad it was,they where aware but still let them trade.

What has any of that got to do with the OP’s question? Hotels.com has absolutely nothing to do with you booking cheap accommodation and not liking it

Looking at this they are not good with refunds, my guess is the they are not a UK company so couldn’t give a toss,

https://www.consumeraffairs.com/trav...om.html?page=2