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Thread: AWAITING CUSTOMS CHARGING...help!

  1. #1
    Master
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    AWAITING CUSTOMS CHARGING...help!

    Hi all, I have a watch coming from a mate in Japan, the IDIOT parcelforce has it with this tracking status and I was wondering if any of you could answer three quick questions...

    26-10-2008 16:52 International Hub AWAITING CUSTOMS CHARGING
    26-10-2008 16:52 International Hub AWAITING CUSTOMS CHARGES
    26-10-2008 16:44 International Hub Arrived in destination country
    24-10-2008 20:56 Heathrow Airport Arrived at destination country
    24-10-2008 01:27 Delivery Agent - Tokyo Left origin country
    23-10-2008 15:33 Delivery Agent - JAPAN Collected from customer

    1 - Does this gurantee charges?
    2 - Is the only way to sort this to wait until Parcelforce sends me a letter? and..
    3 - Do they open up the package? It's a watch that will have it's full value declared by the sender (so it's properly insured) I have nothing to hide...just don't want them arsing around with my wife's anniversary present :evil:

    Cheers!

  2. #2
    Grand Master Chris_in_the_UK's Avatar
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    Re: AWAITING CUSTOMS CHARGING...help!

    From previous experience - Parcelfarce are painfully slow :twisted:

    I tried my best to expedite things last time to no avail - once the letter had arrived I managed to rescue the parcel quickly but with charges to pay........ :cry:
    When you look long into an abyss, the abyss looks long into you.........

  3. #3
    Craftsman dielwriter's Avatar
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    Re: AWAITING CUSTOMS CHARGING...help!

    1. Not always but the edit from charges to charging looks likely
    2. Yes
    3. Not normally opened

    Cheers

  4. #4
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    Re: AWAITING CUSTOMS CHARGING...help!

    you will get a card saying you have to collect it

    there will be a tax charge and £8 handleing charge added by royal mail

    its usually delayed as well

  5. #5

    Re: AWAITING CUSTOMS CHARGING...help!

    Hello -

    From my experience with customs your situation
    means that charges will be incurred on the item.
    The parcel will not usually be opened, and the
    charges will be worked out on the declared value
    posted on the box.
    Unavoidable in 99.99% of cases - apart from the odd
    fluke!

    You'll probably get a letter in several weeks asking for the
    taxes to be paid. I hoped that a recent watch hade gone
    under the radar - but the letter duly arrived after 3 weeks
    much to my disappointment!

  6. #6
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    Re: AWAITING CUSTOMS CHARGING...help!

    1. Yes, they will charge you if it's above the limit.
    2. Yes, expect a couple of weeks wait, i had an item arrive from the US into the UK within 48 hours, then it was at customs for over 2 weeks.
    3. If they feel the item isn't exactly as descibed and valued they can open the parcel, they do a certain amount and look the item up on the internet, so if you have a Rolex Submariner at £3200 coming in and have it down as £100 they will more than likely screw you if they open the parcel.

  7. #7
    Grand Master Chris_in_the_UK's Avatar
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by ditchdigger
    you will get a card saying you have to collect it

    there will be a tax charge and £8 handleing charge added by royal mail

    its usually delayed as well
    John - IMHO - I find this bizarre in that I do not understand how you can try and conduct yourself as if nothing has happened - you need to sort out your mess (in private) rather than ignore it hoping it will go away.
    When you look long into an abyss, the abyss looks long into you.........

  8. #8
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by dielwriter
    1. Not always but the edit from charges to charging looks likely
    2. Yes
    3. Not normally opened

    Cheers
    From my experience:

    1. Yes, unless there is an invoice declaring it for under £16 that customs actually believe is correct.
    2. No. You can speed things up by calling the Parcel Force office where your package is located. Now they have this in the system your package will also be assigned a reference number. Ask them for this reference number. Once obtained call back and select the option to pay customs fees. Pay the fees by CC over the automated system or do it with one of the staff on the phone. Now you've paid the fees Parcel Force can deliver the package to you the moment it arrives with them, or at the next possible chance, instead of it going into another period of storage whilst they send you the letter with that reference number and wait for you to ring in a pay it.
    3. Not normally but if they cannot find an invoice on the outside of the package they often will.

  9. #9
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by Chris_in_the_UK
    Quote Originally Posted by ditchdigger
    you will get a card saying you have to collect it

    there will be a tax charge and £8 handleing charge added by royal mail

    its usually delayed as well
    John - IMHO - I do not understand how you can try and conduct yourself as if nothing has happened - you need to sort out your mess (in private) rather than ignore it hoping it will go away.
    Think you might have posted this in the wrong thread, mate. :D Maybe the Omega Picture thread was the intended target? :twisted:

  10. #10
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by Chris_in_the_UK
    Quote Originally Posted by ditchdigger
    you will get a card saying you have to collect it

    there will be a tax charge and £8 handleing charge added by royal mail

    its usually delayed as well
    John - IMHO - I do not understand how you can try and conduct yourself as if nothing has happened - you need to sort out your mess (in private) rather than ignore it hoping it will go away.

    Perhaps he is trying to sort it out in private (or, in this case,public), but that should not preclude him from entering into other forum activities, surely?? He's not a pariah, yet :wink:
    cheers
    Mark

    ps; apologies for invading your post. I have also tried to help parcelforce along-but to no avail, you'll probably just have to wait.

  11. #11

    Re: AWAITING CUSTOMS CHARGING...help!

    Call them. You're able to pay over the phone with a credit card which speeds things up.

    Rich

  12. #12
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    Re: AWAITING CUSTOMS CHARGING...help!

    At some point the tracking will tell you which regional office it has been despatched to. In my case, it was the regional office which sent the letter. I did not wait for this, I contacted the office and paid over the phone. This meant I got the package a little earlier.

    Pete

  13. #13
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    Re: AWAITING CUSTOMS CHARGING...help!

    From my experience:

    1) Yes
    2) Yes
    3) Probably not

  14. #14

    Re: AWAITING CUSTOMS CHARGING...help!

    Often they don't rush to contact you so best to chase it up.
    Duty is usually around 4%, then VAT at 17.5% and then Parcel Farce fee's usually £8.00, should give you a rough idea of the total cost.
    Recently im getting nothing through without duty :cry:

  15. #15
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    Re: AWAITING CUSTOMS CHARGING...help!

    what the hell is wrong with st.chris in the uk? [pompous a*** comes to mind]

    why hijack this thread the guy wanted to find out about his parcel

    ive just had recent dealings with parcel farce and was trying to help him as ive just been through it

    hes worried about his wife's present

    this no will take you through to the top directors office i always go straight to the top now

    they will phone the relevant office for you and have some clout

    o207-2502888

  16. #16
    Grand Master Chris_in_the_UK's Avatar
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by ditchdigger
    what the hell is wrong with st.chris in the uk? [pompous a*** comes to mind]

    why hijack this thread the guy wanted to find out about his parcel

    ive just had recent dealings with parcel farce and was trying to help him as ive just been through it

    hes worried about his wife's present

    this no will take you through to the top directors office i always go straight to the top now

    they will phone the relevant office for you and have some clout

    o207-2502888
    John - my final words to you are simple - you are in no position to call or make statements about anybody until you get your own house in order in respect of the matter you seem happy to couch opinions on - particularly when you damn those you do not like and high five those you do. The weight of opinion on here from folks that have responded seems to be that this should have always been a private matter - but you chose a different path. There is nothing wrong with me......
    When you look long into an abyss, the abyss looks long into you.........

  17. #17
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    Re: AWAITING CUSTOMS CHARGING...help!

    I dunno about the argument I seem to have interrupted, so I apologise if it's something I said... :(

    But for all those offering help re: my package thanks! :)

  18. #18
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by redsox78
    I dunno about the argument I seem to have interrupted, so I apologise if it's something I said... :(

    But for all those offering help re: my package thanks! :)
    :D

  19. #19
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    Re: AWAITING CUSTOMS CHARGING...help!

    what's the :D for? I am missing something...right? :wink:

  20. #20
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    Re: AWAITING CUSTOMS CHARGING...help!

    AHHHH, I just started reading a post titled "John Wall's Omega Photos" and I get it now.

    I'm staying out of the way! :D *ducks behind a barrier*

  21. #21
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by redsox78
    what's the :D for? I am missing something...right? :wink:
    No! no not at all. its really quiet and peacefull round here latley :D

  22. #22
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by redsox78
    AHHHH, I just started reading a post titled "John Wall's Omega Photos" and I get it now.

    I'm staying out of the way! :D *ducks behind a barrier*
    Don't let it bother you, mate, it's normally incredibly civilised round here but I think there might be a full moon or something. :D

  23. #23
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by outstretchedhands
    Quote Originally Posted by redsox78
    AHHHH, I just started reading a post titled "John Wall's Omega Photos" and I get it now.

    I'm staying out of the way! :D *ducks behind a barrier*
    Don't let it bother you, mate, it's normally incredibly civilised round here but I think there might be a full moon or something. :D
    No worries, I wasn't bothered - just confused! :)

    I got in touch with Parcelfarce by the way...apparently I still have to wait for them to decide on the charges (I need to wait until it ends up at my local depot before I can try and pay them), whihc will take "a few days at least" :roll: However, I found out the friend who set me the package marked it "used clock - $75". Which is good - I might not get burned - or worried as I think they'll go poking. :?

    However, it does raise an problem for Parcelfarce; the stuff I'm waiting for is used, so who defines what it is worth?

  24. #24
    Master robcuk's Avatar
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by redsox78
    However, it does raise an problem for Parcelfarce; the stuff I'm waiting for is used, so who defines what it is worth?
    They usually use the customs declaration as the first step, if the price looks right then 'no problem', if it the declared price is severely undervalued then it will lead to further checks,After all the guys doing the charging do it day in,day out so they've most likely seen most everything you can stick a charge on!!

  25. #25
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    Re: AWAITING CUSTOMS CHARGING...help!

    Success!! :P

    My trusty mate marked the package as 'used clock...$75' and customs bought it, so I only had to pay £20.80. In the box was a Seiko for my wife....

    And a Speedy Pro for me :D. So, it worked out well in the end.

    Overall, Parcelforce were not as bad as they could have been. it took longer than I think necessary, but they did let me go stright to the Depot once it arrived there and pay and collect within a few mins.

    But, £13.50 of the charges were Parcelforce 'handling' charges! :evil: Seems a bit steep to me! Still I have my stuff and 20 quid wasn't as bad as I dreaded so I can't grumble too much.

    Again, anyone who replied, it was much appreciated! :wink:

  26. #26
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    Re: AWAITING CUSTOMS CHARGING...help!

    Glad to hear it all worked out, mate!

  27. #27
    Craftsman stu65's Avatar
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by redsox78
    Hi all, I have a watch coming from a mate in Japan, the IDIOT parcelforce has it with this tracking status and I was wondering if any of you could answer three quick questions...

    26-10-2008 16:52 International Hub AWAITING CUSTOMS CHARGING
    26-10-2008 16:52 International Hub AWAITING CUSTOMS CHARGES
    26-10-2008 16:44 International Hub Arrived in destination country
    24-10-2008 20:56 Heathrow Airport Arrived at destination country
    24-10-2008 01:27 Delivery Agent - Tokyo Left origin country
    23-10-2008 15:33 Delivery Agent - JAPAN Collected from customer

    1 - Does this gurantee charges?
    2 - Is the only way to sort this to wait until Parcelforce sends me a letter? and..
    3 - Do they open up the package? It's a watch that will have it's full value declared by the sender (so it's properly insured) I have nothing to hide...just don't want them arsing around with my wife's anniversary present :evil:

    Cheers!
    Maybe i am missing something but was this about sneaking a speedy pro through customs even though number 3 says 'properly insured & nothing to hide'?
    Is it worth all the twitching and nail biting?

    Stu.

  28. #28

    Re: AWAITING CUSTOMS CHARGING...help!

    im sure there woukld have been some pissing and moaning if that had went awol

  29. #29
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    Re: AWAITING CUSTOMS CHARGING...help!

    Nope, I didn't know about the speedy or the dodgy customs note - that came as a surprise. The Seiko was only worth $100 so I thought he'd just used a bit of common sense.

    If it was a seller I'd have been annoyed, but it was an old friend who works in Chiba prefecture so he pulled a fast one! :lol: Good job he never told me about my belated wedding present ( :D ) then I would have been stressing.

  30. #30
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    Re: AWAITING CUSTOMS CHARGING...help!

    if your ate would have marked the parcel as a repair .. there would not be any import tax . craig

  31. #31
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    Re: AWAITING CUSTOMS CHARGING...help!

    Quote Originally Posted by jimmerjammer
    if your ate would have marked the parcel as a repair .. there would not be any import tax . craig
    really? Handy to know!

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