Rolex service has certainly got quicker

[ODP]

Dropped my Datejust and Sea Dweller off with Mappin & Webb York for service.
4 weeks later ready to pick up!

[smokey99]

What’s the price of a sports watch service these days?


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[Highroller1]

I dropped my Daytona off at St James on Friday and they told me it would be back within 20 days of accepting the quote which was a pleasant surprise. Either no-one can afford to have their watch serviced at the moment or they’ve taken on more watchmakers !

[jukeboxs]

I am surprised it's quicker, given the movement issues. I'm sure I read about servicing / warranty delays on TRF for this very reason. Maybe UK not as impacted.

[ODP]

What’s the price of a sports watch service these days?


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£730

[boring_sandwich]

3 weeks from dropping off the watch to receiving it back.

[MartynJC (UK)]

That’s great news!

[marksh]

I’m a big fan of Rolex and 4 weeks is unbelievable
( years ago I waited 8 months for a Red Sub !! ) and is great but the other part of me is thinking are people fed up of the price rises/ parts required etc we won’t service unless you buy a new bracelet malarkey and taking stuff elsewhere ?

[Ghost Chilli]

I’m a big fan of Rolex and 4 weeks is unbelievable
( years ago I waited 8 months for a Red Sub !! ) and is great but the other part of me is thinking are people fed up of the price rises/ parts required etc we won’t service unless you buy a new bracelet malarkey and taking stuff elsewhere ?

I certainly am. I went through Century Watches in Peterborough after the recent thread on here and it will be back at the weekend after 3.5 weeks.

[David_D]

What’s the price of a sports watch service these days?

£730

Good grief!!

[Onelasttime]

Good grief!!

That's what I thought. I'm sure not so long ago it was £350ish?

Does that price include any parts or do they stiff you for those as well?

A service could end up costing 20% of RRP of the watch. Madness.

[marksh]

That's what I thought. I'm sure not so long ago it was £350ish?

Does that price include any parts or do they stiff you for those as well?

A service could end up costing 20% of RRP of the watch. Madness.

Yep and that’s before you get hit with a new crown is required , crystal has a miniscule mark on it and then they start looking at the bracelet and clasp .

[boring_sandwich]

When you consider the infrequency of a service (every 10 years) I do not think the price charged is terrible.

Also the RSC customer service is exception. I noticed my recently serviced watch was running a few seconds slow p/d, popped into RSC and it was regulated on the spot.

The tech explained that although the official tolerances are +2 / -2 they ideally want all watches that have been through the workshop to run at 0 to +1s.

[marksh]

When you consider the infrequency of a service (every 10 years) I do not think the price charged is terrible.

Also the RSC customer service is exception. I noticed my recently serviced watch was running a few seconds slow p/d, popped into RSC and it was regulated on the spot.

The tech explained that although the official tolerances are +2 / -2 they ideally want all watches that have been through the workshop to run at 0 to +1s.

I agree regards the service , I have received great service as well , amazing though now that the price has doubled that they have now said up to 10 years between services ( depending on how it’s worn and what it’s for though ) might just be me being a bit sceptical ?

[Toshk]

When you consider the infrequency of a service (every 10 years) I do not think the price charged is terrible.

Also the RSC customer service is exception. I noticed my recently serviced watch was running a few seconds slow p/d, popped into RSC and it was regulated on the spot.

The tech explained that although the official tolerances are +2 / -2 they ideally want all watches that have been through the workshop to run at 0 to +1s.

What they tell absolutely everyone. Also trained to deny and divert any claims those new movements run slow.

[boring_sandwich]

What they tell absolutely everyone. Also trained to deny and divert any claims those new movements run slow.

It’s a calibre 3130 movement in a 13 year old watch not a 32**

[gbn13]

That's what I thought. I'm sure not so long ago it was £350ish?

Does that price include any parts or do they stiff you for those as well?

A service could end up costing 20% of RRP of the watch. Madness.

Most recent of any of mine was July 2015. £430 basic service for a 14060M. Plus crown £52, Crystal (optional) £78 and bezel insert £37 (optional).

[Toshk]

It’s a calibre 3130 movement in a 13 year old watch not a 32**

The real superlative chronometer!

[jsong6688]

That’s amazingly fast but also fairly expensive! I recall paying ~£500 for a service 5-6 years ago


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