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Thread: Cost of Rolex Submariner Service - £585 or £835 ?

  1. #1

    Cost of Rolex Submariner Service - £585 or £835 ?

    Can someone confirm the correct pricing for an Official Rolex Service as I've had two conflicting prices.

    It's a 2004 Submariner 16613, in first class order and working fine, but I would like a Rolex Service.

    Took it to Goldsmiths and they quoted £835, which I queried but they confirmed. Seemed a lot as I was just collecting my 16520 Daytona which had only cost £550.

    Anyway, reluctantly agreed.

    But still not happy, I contacted another local Rolex Dealer, and they quoted £585. Queried it again with Goldsmiths and they insist they are correct.

    Who is telling the truth?

    Edited 9 June to add some good news
    Last edited by Geneve; 9th June 2018 at 08:58.

  2. #2
    Master
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    Sounds a lot to me, I know a Sea Dweller deep sea service is £550

  3. #3
    Grand Master
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    Not goldsmiths.

  4. #4
    Grand Master JasonM's Avatar
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    Quote Originally Posted by Hooshabak View Post
    Sounds a lot to me, I know a Sea Dweller deep sea service is £550
    I was at St James this week and they quoted the £550 for a 16600 Seadweller.
    I think Goldsmiths have put on a 'handling' charge.
    Cheers..
    Jase

  5. #5
    Grand Master Onelasttime's Avatar
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    Have Goldsmiths quoted for a full refurb service even though you didn't need it?

    More to the point, why on earth did you agree to it if the watch was working fine, it was hardly an urgent job?

  6. #6
    Craftsman
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    Paid £550 @ RSC London in Feb for a 16610 service.

  7. #7
    U.K. RRP on a 'Modern' Sub service is £550.00 and a 2004 Sub would fall into this category. Goldsmiths charge postage (at an exorbitant rate...)

  8. #8
    Master
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    That is way too much - get your watch back if you can.

  9. #9
    I paid around £650 for my 16610 recently but this includes a new crystal. Via my Rolex AD.

    Sent from my LG-H870DS using Tapatalk

  10. #10
    So, I just phoned Rolex St James.

    "How much is a service on a Submariner?"

    "Service on a 'Modern' Submariner is £550"

    "What's a 'Modern' Submariner?"

    "Up to 10 years old"

    "Mine's 2004, so 14 years old"

    "That will be £800"

    "But you serviced my 1999 Daytona last month for £550"

    "Our prices have now gone up, that would now be £900"

  11. #11
    Grand Master Wallasey Runner's Avatar
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    The joys of Vintage Rolex. I think Goldsmiths always add a bit on for themselves.

  12. #12
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    Quote Originally Posted by Geneve View Post
    So, I just phoned Rolex St James.

    "How much is a service on a Submariner?"

    "Service on a 'Modern' Submariner is £550"

    "What's a 'Modern' Submariner?"

    "Up to 10 years old"

    "Mine's 2004, so 14 years old"

    "That will be £800"

    "But you serviced my 1999 Daytona last month for £550"

    "Our prices have now gone up, that would now be £900"
    Independent?

  13. #13
    Grand Master Dave+63's Avatar
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    Quote Originally Posted by Geneve View Post
    So, I just phoned Rolex St James.

    "How much is a service on a Submariner?"

    "Service on a 'Modern' Submariner is £550"

    "What's a 'Modern' Submariner?"

    "Up to 10 years old"

    "Mine's 2004, so 14 years old"

    "That will be £800"

    "But you serviced my 1999 Daytona last month for £550"

    "Our prices have now gone up, that would now be £900"
    So just the first service then, by the time the second service is due, a watch will fall into the vintage category.

    That’s a near 50% increase which, to me, is just ludicrous.

  14. #14
    Quote Originally Posted by Dave+63 View Post
    So just the first service then, by the time the second service is due, a watch will fall into the vintage category.

    That’s a near 50% increase which, to me, is just ludicrous.

    I thought (and this is only based on what I remember reading) that the 'modern submariner' includes all the sapphire crystal references, i.e. 16800, 168000, 16610, etc. Has this changed, or was it never the case? Would be slightly displeased to pay a 'vintage' surplus on a 2007 16610 or 14060, but...

  15. #15
    Master
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    Quote Originally Posted by Geneve View Post
    So, I just phoned Rolex St James.

    "How much is a service on a Submariner?"

    "Service on a 'Modern' Submariner is £550"

    "What's a 'Modern' Submariner?"

    "Up to 10 years old"

    "Mine's 2004, so 14 years old"

    "That will be £800"

    "But you serviced my 1999 Daytona last month for £550"

    "Our prices have now gone up, that would now be £900"
    Watch ownership just went up ...

  16. #16
    Master Templogin's Avatar
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    To be fair to Goldsmiths, your vintage Rolex will be packed in a box, cushioned by the rarest orchids, and hand delivered to the Rolex Service centre by a nubile, 21 year old, 6 feet tall, genuine blonde from Liverpool. The price seems very reasonable to me.

  17. #17
    Grand Master Onelasttime's Avatar
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    Quote Originally Posted by Dark Side of The Loon View Post
    I thought (and this is only based on what I remember reading) that the 'modern submariner' includes all the sapphire crystal references, i.e. 16800, 168000, 16610, etc. Has this changed, or was it never the case? Would be slightly displeased to pay a 'vintage' surplus on a 2007 16610 or 14060, but...
    This is what I thought too, and I'm in the same boat with a 2002 14060M, a 2001 Explorer II 16570, and a 2003 Explorer 114270. At £800 a pop that's going to sting.

  18. #18
    Master Scrubnut's Avatar
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    You’ve gotta love Rolex. You know you’re getting shafted at service time, but keep on buying them...

  19. #19
    Master Templogin's Avatar
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    It will have climbed in value far more than the service cost. Your pity should be saved for the Breitling owners!

  20. #20
    Master Gruntfuttock's Avatar
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    Yep, same with Audi, BMW, Mercedes etc but people keep on buying them.

  21. #21
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    Quote Originally Posted by verv View Post
    Independent?
    I should say so !
    I charge about half that with no complaints. I reckon in ten years you'll be lucky to get Rolex to service anything.

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  22. #22
    Master alfat33's Avatar
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    Quote Originally Posted by Templogin View Post
    To be fair to Goldsmiths, your vintage Rolex will be packed in a box, cushioned by the rarest orchids, and hand delivered to the Rolex Service centre by a nubile, 21 year old, 6 feet tall, genuine blonde from Liverpool. The price seems very reasonable to me.
    Quote Originally Posted by Webwatchmaker View Post
    I should say so !
    I charge about half that with no complaints. I reckon in ten years you'll be lucky to get Rolex to service anything.

    Sent from my SM-G900F using Tapatalk
    To be fair though Brendan, you aren’t 21 any more. Or from Liverpool.

  23. #23
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    Quote Originally Posted by alfat33 View Post
    To be fair though Brendan, you aren’t 21 any more. Or from Liverpool.
    Maybe, but I'm not that far off, can bleach my hair and talk scouser...!
    "No wat I meen like ?".

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  24. #24
    Grand Master Dave+63's Avatar
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    Quote Originally Posted by Webwatchmaker View Post
    I should say so !
    I charge about half that with no complaints. I reckon in ten years you'll be lucky to get Rolex to service anything.

    Sent from my SM-G900F using Tapatalk
    Quote Originally Posted by alfat33 View Post
    To be fair though Brendan, you aren’t 21 any more. Or from Liverpool.
    And you still haven’t said what you’d do if one of these watches got lost in the post!

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    Quote Originally Posted by Dave+63 View Post
    And you still haven’t said what you’d do if one of these watches got lost in the post!
    Further cover above maximum RMSD can be arranged on request or the watch can be delivered and collected by the owner or their agent.

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  26. #26
    Grand Master
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    So technically speaking a brand new Rolex gets one service before the price is hiked to almost double?

    Those scamps at the crown, honestly. 😂

  27. #27
    Master helidoc's Avatar
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    Quote Originally Posted by verv View Post
    So technically speaking a brand new Rolex gets one service before the price is hiked to almost double?

    Those scamps at the crown, honestly.
    It’s enough to make a man give this lunacy up for G-Shocks!

    Having a 2006 16570, and a 2010 16610, serviced in 2016, I find that hike unnecessary, and aggravating.

    D


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  28. #28
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    Quote Originally Posted by helidoc View Post
    It’s enough to make a man give this lunacy up for G-Shocks!

    Having a 2006 16570, and a 2010 16610, serviced in 2016, I find that hike unnecessary, and aggravating.

    D


    Sent from my iPhone using Tapatalk
    Let's be blunt. It's an outrage !


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  29. #29
    Grand Master Dave+63's Avatar
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    Once again, it’s potentially brilliant on the part of Rolex; one the one hand it may encourage more people to want to buy new because of the servicing costs of older watches, whilst on the other, it should add nearly a grand to the value of a freshly serviced older watch whilst probably not reducing the value of one needing a service by anything like that amount.
    Obviously higher value older watches leads to greater confidence in future values of new watches further driving demand!

    It’s a viscious circle, who knows where it will end!

  30. #30
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    Quote Originally Posted by Dave+63 View Post
    It’s a viscious circle, who knows where it will end!
    Waiting lists for Hublot

  31. #31
    Grand Master Dave+63's Avatar
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    Quote Originally Posted by verv View Post
    Waiting lists for Hublot
    Beyond even my wildest imagination!

  32. #32
    Is this 10 years set in stone (and based upon when newer models were introduced) or might increase in time?

  33. #33
    Master KavKav's Avatar
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    Goldsmiths are grotesquely overpriced greedy barstewards with delusions that they are not Ratneresque.

    Number of my past purchases from Goldsmiths...0

    Number of future planned purchases from Goldsmiths...0

    Goldsmiths? Bah!

  34. #34
    Master
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    Quote Originally Posted by KavKav View Post
    Goldsmiths are grotesquely overpriced greedy barstewards with delusions that they are not Ratneresque.

    Number of my past purchases from Goldsmiths...0

    Number of future planned purchases from Goldsmiths...0

    Goldsmiths? Bah!
    However, it seems that this increase is down to Rolex, not Goldsmiths (not defending Goldsmiths or intending to buy there btw)

  35. #35
    Grand Master Dave+63's Avatar
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    Cost of Rolex Submariner Service - £585 or £835 ?

    Quote Originally Posted by mtagrant View Post
    However, it seems that this increase is down to Rolex, not Goldsmiths (not defending Goldsmiths or intending to buy there btw)
    Well most of it anyway; it looks like Goldsmiths only added £35 for the privilege of letting them post it to RSC!

  36. #36
    Quote Originally Posted by Dave+63 View Post
    Well most of it anyway; it looks like Goldsmiths only added £35 for the privilege of letting them post it to RSC!
    Reasonable.

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    Master Pitch3110's Avatar
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    Having just got my 5513 back from Duncan, give him a call, you won't be disappointed,

    ta

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  38. #38
    Craftsman
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    Quote Originally Posted by Dave+63 View Post
    Well most of it anyway; it looks like Goldsmiths only added £35 for the privilege of letting them post it to RSC!
    Quote Originally Posted by Kingstepper View Post
    Reasonable.
    I’d happily pay them £35 from point of drop off. Postage is all their risk then. I can’t send a watch of that value fully insured to my knowledge as I don’t have parcel pro.

  39. #39
    Master
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    This is one hell of a hike, but it's really no worse than a lot of the others having been doing for years. Plus the outcome of their work is super (most of the time). Compared to Omega and JLC (the only other servicing I have used) Rolex QC and result of their serving is another league.

    If you see the work a watchmaker does (which applies to a number of our fellow forum members), including the skill, attention to detail and equipment these costs aren't really excessive. Compared to how much a garage charges to reset the trip computer, change your oil and mess up something, watch servicing seems a bargain.

    I'm not excited by the higher costs (and recall when Rolex charged £280 - which wasn't long ago) but I get it.

  40. #40
    I would now never consider a regular movement service by Rolex, but when it comes to polishing/refinishing and new parts I would only trust them.

  41. #41
    Master
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    Quote Originally Posted by ASW1 View Post
    This is one hell of a hike, but it's really no worse than a lot of the others having been doing for years. Plus the outcome of their work is super (most of the time). Compared to Omega and JLC (the only other servicing I have used) Rolex QC and result of their serving is another league.

    If you see the work a watchmaker does (which applies to a number of our fellow forum members), including the skill, attention to detail and equipment these costs aren't really excessive. Compared to how much a garage charges to reset the trip computer, change your oil and mess up something, watch servicing seems a bargain.

    I'm not excited by the higher costs (and recall when Rolex charged £280 - which wasn't long ago) but I get it.
    I was thinking / about to say similar

  42. #42
    £800 for a service sounds ridiculous to me, for watches over 10 years old. There's no reason a 2007 Submariner should cost any more to service than a 2008 model.

    I'll sell mine and buy a newer version rather than pay the inflated price.

  43. #43
    Grand Master Dave+63's Avatar
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    Cost of Rolex Submariner Service - £585 or £835 ?

    Quote Originally Posted by chrisparker View Post
    £800 for a service sounds ridiculous to me, for watches over 10 years old. There's no reason a 2007 Submariner should cost any more to service than a 2008 model.

    I'll sell mine and buy a newer version rather than pay the inflated price.
    If you buy a new one, that’s a result for Rolex. If you buy a pre owned one then it’s only one service in which you’ll save any money.

    Are you seriously saying that you’ll sell any Rolex over ten years old and replace it with one under that age in order to save £250 (less any cost to change)?

  44. #44
    Quote Originally Posted by Dave+63 View Post
    If you buy a new one, that’s a result for Rolex. If you buy a pre owned one then it’s only one service in which you’ll save any money.

    Are you seriously saying that you’ll sell any Rolex over ten years old and replace it with one under that age in order to save £250 (less any cost to change)?

    Surely just find a decent independent?

  45. #45
    Master
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    Prices went up 1st February:

    http://forum.tz-uk.com/showthread.ph...8-service-only

    Coronet King reported "Sub 16610 goes from £475 to £550"

  46. #46
    Grand Master Dave+63's Avatar
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    Quote Originally Posted by David_D View Post
    Prices went up 1st February:

    http://forum.tz-uk.com/showthread.ph...8-service-only

    Coronet King reported "Sub 16610 goes from £475 to £550"
    That was known and understood, it was the e tea £250 for watches over ten years old that’s just come to light. Or rather that ten years is now considered the cut off age between new and vintage.

  47. #47
    Grand Master Dave+63's Avatar
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    Quote Originally Posted by Dark Side of The Loon View Post
    Surely just find a decent independent?
    Not me mate, I was just replying to the quote I posted.

  48. #48
    Grand Master JasonM's Avatar
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    Quote Originally Posted by Dave+63 View Post
    That was known and understood, it was the e tea £250 for watches over ten years old that’s just come to light. Or rather that ten years is now considered the cut off age between new and vintage.
    As I said in another thread, I was at St James on Wednesday discussing my 1994 16600 and I was quoted £550 for a service.
    Cheers..
    Jase

  49. #49
    Quote Originally Posted by Dave+63 View Post
    Not me mate, I was just replying to the quote I posted.
    I meant generally, agree that changing watches just to save on servicing would be a pain.

  50. #50
    Grand Master Dave+63's Avatar
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    Quote Originally Posted by Dark Side of The Loon View Post
    I meant generally, agree that changing watches just to save on servicing would be a pain.
    Sorry, I misinterpreted what you’d written. My mistake.

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