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Thread: Pelagos bezel lume has fallen out

  1. #1
    Master searat's Avatar
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    Pelagos bezel lume has fallen out

    Just noticed that the luminous inlay at 45 minutes on my Tudor Pelagos is no longer there. No glow. Didn’t know they could fall out...
    Will pop into the service centre when I’m in London this week and see how much to get it repaired. Anyone else lost their lume?
    Cheers,
    Steve




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  2. #2
    Craftsman cf31bloobird's Avatar
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    Wouldn't expect that to happen! ... gutted, you would hope there'd be no charge for something like that

  3. #3
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    I thought it was painted onto the bezel. Had no idea they could pop out. Did you knock it or anything?

    Be interesting to see what Tudor say.

  4. #4
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    This is the fifth or sixth time I've seen this come up. It's a problem with the design.

  5. #5
    Master searat's Avatar
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    Quote Originally Posted by Markw View Post
    I thought it was painted onto the bezel. Had no idea they could pop out. Did you knock it or anything?

    Be interesting to see what Tudor say.
    I don’t recall knocking it against anything, but might have - the Pelagos is my most regularly worn watch so gets lightly bashed against things sometimes.
    I thought the lume was moulded-in to the bezel so was surprised it could come out.
    Steve


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  6. #6
    Master
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    Do you swim in a pool? One lost all its like after a summer of swimming.

  7. #7
    Master DimGR's Avatar
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    i have seen it in watches from the far east ( armidas for example ) and i have repaired quite a few in this category . I would not expect this to happen in a Tudor
    The problem is with the binder they have used in the luminova mix

  8. #8
    Master
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    Quote Originally Posted by DimGR View Post
    i have seen it in watches from the far east ( armidas for example ) and i have repaired quite a few in this category . I would not expect this to happen in a Tudor
    The problem is with the binder they have used in the luminova mix
    So what catalyst would cause the binder to fail? Chlorine, heat?


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  9. #9
    Master DimGR's Avatar
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    Quote Originally Posted by RustyBin5 View Post
    So what catalyst would cause the binder to fail? Chlorine, heat?


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    different binders dry faster than others and then the lume pops off but tritec's binder is excellent . No idea what they have used

  10. #10
    Journeyman Exiztence's Avatar
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    Not the first time I see this, funny that BBBronze has issues when used in water too.

  11. #11
    Master searat's Avatar
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    Quote Originally Posted by JP Chestnut View Post
    Do you swim in a pool? One lost all its like after a summer of swimming.
    Rarely swim in a pool but I do use my watches in saltwater regularly. I do the recommended rinse in fresh water afterwards (mainly to stop bezel getting all bound up with salt crystals). Popping into the Tudor/Rolex service centre today to see what they say.
    Steve


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  12. #12
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    Wink

    Looks like another fragile rarity to look forward to in 30 years then!

    “For sale Tudor Pelagos with original lume in bezel (insert double the price of others)”

    “Does anyone wear their vintage Pelagos?”

    “Is this an original Pelagos bezel?”

    “How to re-lume Pelagos bezel”


    Seems a shame that regular swimming in a dive watch results in that happening.

    I’d love an eta one but if I did own one I’d now be thinking ‘better not get it wet’ or constantly checking the lume is still there, you shouldn’t be worrying about this type of thing with a supposed rugged tool Watch.

  13. #13
    Craftsman cf31bloobird's Avatar
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    Quote Originally Posted by searat View Post
    Popping into the Tudor/Rolex service centre today to see what they say.
    Be interested to hear what they have to say Steve


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  14. #14
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    Quote Originally Posted by jameswrx View Post
    Looks like another fragile rarity to look forward to in 30 years then!

    “For sale Tudor Pelagos with original lume in bezel (insert double the price of others)”

    “Does anyone wear their vintage Pelagos?”

    “Is this an original Pelagos bezel?”

    “How to re-lume Pelagos bezel”


    Seems a shame that regular swimming in a dive watch results in that happening.

    I’d love an eta one but if I did own one I’d now be thinking ‘better not get it wet’ or constantly checking the lume is still there, you shouldn’t be worrying about this type of thing with a supposed rugged tool Watch.
    Mines the eta and been exposed to all sorts. Chlorine weekly - salt water - heat ice - no issues. Perhaps all the issues are from one batch maybe one delivery of binder wasn’t fit for purpose


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  15. #15
    Master Lammylee's Avatar
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    What is the age of your Pelagos? I’ve previously heard of problems with a few of the very early watches.


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  16. #16
    Master searat's Avatar
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    Quote Originally Posted by Lammylee View Post
    What is the age of your Pelagos? I’ve previously heard of problems with a few of the very early watches.


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    I’ve had it from new, can’t remember if it’s late 2013 or during 2014 (will dig out receipt to check) dropped it off at the service centre this morning - awaiting quote for repair.
    Steve


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  17. #17
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    Quote Originally Posted by RustyBin5 View Post
    Mines the eta and been exposed to all sorts. Chlorine weekly - salt water - heat ice - no issues. Perhaps all the issues are from one batch maybe one delivery of binder wasn’t fit for purpose


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    That’s good to hear.

    Hopefully someone can pinpoint it to a specific batch like you say.

  18. #18
    Master Glen Goyne's Avatar
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    Mine is one of the first as well. Also swim with it every holiday. Curious how this is solved, probably just an incident.

  19. #19
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    It looks like an easy fix I would not worry about this

  20. #20
    Craftsman bedlam's Avatar
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    I can't help but chuckle at the 'but its a Tudor, this shouldn't happen' like comments.

    Spending a bit more money and buying a prestige brand doesn't protect you from the fact there is a failure rate in all manufacturing. And once you use a machine out in the wild a brand name won't save you from additional problems.

    Tudor will do its best, but sh!t will still happen.
    Last edited by bedlam; 18th April 2018 at 04:47.

  21. #21
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    Quote Originally Posted by bedlam View Post
    I can't help but chuckle at the 'but its a Tudor, this shouldn't happen' like comments.

    Spending a bit more money and buying a prestige brand doesn't protect you from the fact there is a failure rate in all manufacturing. And once you use a machine out in the wild a brand name won't save you from additional problems.

    Tudor will do its best, but sh!t will still happen.
    ^^^ This indeed. Sage words.

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  22. #22
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    Quote Originally Posted by bedlam View Post
    I can't help but chuckle at the 'but its a Tudor, this shouldn't happen' like comments.

    Spending a bit more money and buying a prestige brand doesn't protect you from the fact there is a failure rate in all manufacturing. And once you use a machine out in the wild a brand name won't save you from additional problems.

    Tudor will do its best, but sh!t will still happen.
    Exactly this. When mine went back due to a bezel issue the chap at the AD was very apologetic and I simply said if I bought a lambo things could still go wrong. It’s not important that it has broken its how the defect is dealt with that I care about. Just because it’s expensive and manufactured by a premium brand in the segment it does not guarantee nothing can go wrong.

  23. #23
    Master
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    Interesting to compare buying a watch from a dealer to buying a car from a dealer. When I bought my car there was a small issue with it and it took them a couple of weeks to fix it but they needed to keep my car while they did this as it involved the ECU in the engine. The comparison to buying a watch that has a fault is that they automatically offered me a pool car to drive about in while they fixed it.

    Only new watch I had to take back was a Breitling superocean heritage and it got sent back to Breitling for work. Bottom line is that I had paid a large amount of money and had no watch for 5 weeks. Of course this being WIS I had other watches, but if I had no other watch I’m not sure I’d be happy at all with nothing in my bank and nothing on my wrist.


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  24. #24
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    Seen a number of threads on various forums displaying this issue with the Pelagos bezel loom.

    Be interesting to see what RSC say.

  25. #25
    Master searat's Avatar
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    Quote Originally Posted by Van Diemen View Post
    Seen a number of threads on various forums displaying this issue with the Pelagos bezel loom.

    Be interesting to see what RSC say.
    Still waiting for their response - I dropped the watch off last Tuesday, had an email yesterday saying they had contacted Geneva but hadn’t heard back yet.
    Steve


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  26. #26
    Craftsman smalleyboy1's Avatar
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    I’m interested to see what their response is as I have an ETA powered Pelagos. If it’s a known inherent fault, then I hope they fix it free of charge even if the warranty has expired.

  27. #27
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    I have always loved the Pelagos, citing it before now as an achievable grail for myself, and I read most threads about it I come across.

    There always seem to be some niggles from everybody who owns one, only small things here and there, but just enough that I'm really unsure if I wouldn't fall out of love with it very quickly.

    But then again, where do you go for such a matte dial? It is a thing of total beauty.

  28. #28
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    Quote Originally Posted by bobbyboy View Post
    I have always loved the Pelagos, citing it before now as an achievable grail for myself, and I read most threads about it I come across.

    There always seem to be some niggles from everybody who owns one, only small things here and there, but just enough that I'm really unsure if I wouldn't fall out of love with it very quickly.

    But then again, where do you go for such a matte dial? It is a thing of total beauty.
    The ones going wrong are always going to be more mentioned than the ones that don’t. If it helps it didn’t put me off mine one bit.

  29. #29
    Master sweets's Avatar
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    Never had any niggle with mine, owned since 2011, and still very much apprciated. In fact, i think i will go and put it on now.
    Dave

  30. #30
    Master Sinnlover's Avatar
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    Never had an issue with mine and I have had it years. It's the perfect watch for me.

    I too am intrested in what RSC say. It's how you deal with a problem that keeps customers coming back.
    I hope the OP gets the resolution he wants.

  31. #31
    Master
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    Quote Originally Posted by Stuno1 View Post
    The ones going wrong are always going to be more mentioned than the ones that don’t. If it helps it didn’t put me off mine one bit.
    They sold by the thousand so it’s a minor issue I’m sure.


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