Visit to Rolex Service Centre - St James Place yesterday

[Diesel76]

Hi all,

I have just bought and paid for my Rolex Submariner 114060 from an excellent AD (Johnson’s in Nuneaton) and having waited for a couple of months I go to pick it up on the 14th Feb (this is my sons birthday and I want the warranty card to reflect this date).

Anyway I was in London yesterday on Pall Mall and thought I’d enquiry about servicing my 2013 bi-metal Daytona at the RSC. I walked in and asked about service price and turnaround time. I was happy (as I could be) with the price of £550 and turnaround time of 6-8 weeks - all very reasonable. The young helpful lady then presumed I was booking it in at which point I explained I won’t be dropping it in until I get my new one. ‘Oh’ she so positively stated, ‘well I must tell you that we have a service price increase of £50-£60 from 1st February’. At that point I said yeah that’s fine and left with my watch on my wrist.....a couple of questions then dawned on me , which are as follows:

If this service price increase is true (which I have no reason to believe isn’t) does that usually coincide with a RRP increase?
In addition, I have already paid for my watch in full and I want the 14th Feb on the warranty card as this is my sons birthday who will get the watch when I croak! If the price increase happens will I have to pay the difference even though I have already purchased at the current agreed RRP?

I know the two might not happen, never mind be related but I thought I’d put it to more experienced hands within the forum. It could represent a £400-£600 increase if that did happen which would prompt me to go pick it up early, which in turn misses out on my sons birthday!

Any thoughts, feedback and comments would be appreciated.

Thank you in anticipation of your reply - kind regards Chris

[dougair]

Hi all,

I have just bought and paid for my Rolex Submariner 114060 from an excellent AD (Johnson’s in Nuneaton) and having waited for a couple of months I go to pick it up on the 14th Feb (this is my sons birthday and I want the warranty card to reflect this date).

Anyway I was in London yesterday on Pall Mall and thought I’d enquiry about servicing my 2013 bi-metal Daytona at the RSC. I walked in and asked about service price and turnaround time. I was happy (as I could be) with the price of £550 and turnaround time of 6-8 weeks - all very reasonable. The young helpful lady then presumed I was booking it in at which point I explained I won’t be dropping it in until I get my new one. ‘Oh’ she so positively stated, ‘well I must tell you that we have a service price increase of £50-£60 from 1st February’. At that point I said yeah that’s fine and left with my watch on my wrist.....a couple of questions then dawned on me , which are as follows:

If this service price increase is true (which I have no reason to believe isn’t) does that usually coincide with a RRP increase?
In addition, I have already paid for my watch in full and I want the 14th Feb on the warranty card as this is my sons birthday who will get the watch when I croak! If the price increase happens will I have to pay the difference even though I have already purchased at the current agreed RRP?

I know the two might not happen, never mind be related but I thought I’d put it to more experienced hands within the forum. It could represent a £400-£600 increase if that did happen which would prompt me to go pick it up early, which in turn misses out on my sons birthday!

Any thoughts, feedback and comments would be appreciated.

Thank you in anticipation of your reply - kind regards Chris

If you've paid you've paid no? When you collect is irrelevant.

[-Ally-]

Absolutely not.

[Dave+63]

Firstly, service price increases don’t seem to coincide with general price rises in my (limited) experience.

Secondly, if you’ve already bought and paid for the watch then any future price rise is irrelevant, the watch is already yours; you’re just not collecting it until a date in the near future.

[Redwolf]

Yeah if you paid for it already then if they put the price up after that it’s irrelevant.
Don’t know about RSC prices, personally I would t use them anyway. There’s so many Indies around for just a good a job and for less £££s. IMHO


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[Middo]

Service prices went up a month or two before the watch price increase last time. Either way you have paid, so no more to pay.

[Diesel76]

Cheers for the feedback chaps - everyone’s consistent in saying I am safe. Cheers