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Thread: iPhone won't backup on iTunes?

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  1. #1
    Master RJM25R's Avatar
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    iPhone won't backup on iTunes?

    Just got an iPhone 8 and tried to backup my 6s but "sync" and "backup" are greyed out in my options?

    Any ideas?

    Ta

  2. #2
    Grand Master VDG's Avatar
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    Ckeck/swap the cable, update iTunes?
    Fas est ab hoste doceri

  3. #3
    Master RJM25R's Avatar
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    Quote Originally Posted by VDG View Post
    Ckeck/swap the cable, update iTunes?
    Done and done!

    Been about 3 hours on it now with uninstalling/reinstalling etc

  4. #4
    Grand Master VDG's Avatar
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    And I'm sure you've rebooted the box as well.. My missus old phone failed to back up throwing some error message a few days back, I managed to sort it out by deleting old back up of her phone in the iTunes>preferences>devices list or something like that.
    Fas est ab hoste doceri

  5. #5
    Master RJM25R's Avatar
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    I've even backed up to iCloud and my new phone doesn't recognise that!

  6. #6
    Master
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    so you can back up the 6s?

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