Google translate:
The XXX or "The mark of death" ...
We come to one of the most questionable practices of ROLEX's After-Sales Service, a practice that consists of engraving, in the bottom of the boxes of the oldest ROLEX watches, the mark of a triple X in case of refusal of the watch.
An indelible mark that throws suspicion on the condition of the watch so that no wise collector will take the risk of acquiring it: "The mark of death", a deadly engraving, say the collectors.
Imagine a collectible ROLEX watch, 30 to 40 years old, a rare and exceptional piece, often of considerable heritage value, which will brutally be devalued and degraded, simply because ROLEX's After-Sales Service will have engraved on its case this stigma of three X.
And it does not matter if to remedy it one makes disappear this inscription by changing the box. Because on a collection piece, such a change inevitably has the effect of devaluing the watch.
Moreover, any wise collector will not fail to wonder about the presence of a new case on a very old watch.
In homes like Sotheby's or Christie's, ROLEX watches are presented with the case open.
What a desolation for the professionals of the collection that we are, to discover by opening the case of old watches ROLEX that presents us our customers XXX and to have to announce to them that the watch lost a great part of its value ...
Most often, these owners did not even suspect that their watch was engraved ...
And for good reason, it is in the ignorance of this risk that they entrusted for review their old watch to the After-Sales Service of the Company ROLEX.
It was true that he could, for a moment, imagine that if their watch were deemed unrevisable, it would be restored to them, not as it had been entrusted to it, but with the sneaky inscription of a devaluing sign.
This process is all the more shocking as the ROLEX Service does not always clearly specify the reasons why the watches that are entrusted to them can not be revised ...
Watches which, by the way, this same company ROLEX boasts resistance to any test ...
I therefore accuse the ROLEX Company's After-Sales Service, by treating the so-called unreviewable collection watches entrusted to them with a sign representing three X's, to expose their owners to heavy economic damage.
How many hundreds of thousands of euros have gone up in smoke and will continue to burn if we do not react.
As a professional in the collection, we are watching with dismay and concern at the gradual disappearance of these rare historical pieces, and we therefore seriously warn the owners of ROLEX watches against the ROLEX service after-sales practices.