How does it look at 12?
Now we know why some dealers insist on removing the stickers.....
That's terrible quality control though and unacceptable at that pricing.
It's really a shame that re-centering these new inserts is such a hassle. I suspect that's the reason why we're seeing so many out of alignment. If it were an easy QC fix on the line they wouldn't be putting them out to the public like this.
Rolex should do better.
I'm just amazed that someone was brave enough to take the stickers off their SD43
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This is not the first time we have seen this sort of thing, early examples of the GMTC2 suffered the same thing, back to the dealer I'm afraid . Poor show IMO, think they would have put this sort of thing to bed before now .
I don't mean to hijack this (and agree with all comments above anyway, unacceptable qc but at least it will be readily fixed)... I was surprised how legible the rehaut markings are in your pics, and was wondering whether one should be concerned when revealing a serial number on a public forum?
Genuine question - tbh I can't think why one should be concerned, yet instinctively I feel that I would be.
Any reason why one should, or should not, care?
A disappointingly large amount of the early ceramic models suffered from this..It was one of the reasons l got rid of my ND Sub - other than missing the date.
I'm sure it's sortable, but doing so will not be helped by the cases of AD blindness when confronted with the flaw and the inevitable defensive brand worshippers who will frenziedly argue that it's a non-issue.
Of course, give it a few years and "botched bezel seadwellers" may rank alongside ones with faulty "tropical" dials and Steptoes teeth coloured lume!
Just read this thread and panicked I know it ain't the same watch but I just took the stickers of my newly acquired deepsea and having purchased it from non AD I held my breath on opening the box, pew everything is in line, how does this happen it must get checked more than once and by different people before it leaves Rolex. Bad form.
Photos edited to hide serial No....thanks for the heads up
My bezel is off too. Never worried about it!
The bezel on my SD43 is slightly off. I'll probably stick it into RSC when I next go on holiday without it.
The bezel's slightly out of alignment and I'd be unhappy with that on a watch costing what this costs.
This underlines the sheer stupidity of keeping the stickers on a watch; unless the stickers are removed you cannot be certain the watch doesn't have flaws. The case could be marked or scratched, I can see why dealers insist on removing the stickers in order to meet their responsibility to ensure the watch is in perfect condition at the point of sale.
Anyone who takes a watch from the dealership without fully inspecting it is very unwise in my opinion, the obsession with stickers is plain daft.
Paul
No one should need to inspect a watch purchased brand new watch from an authorised dealer. I think it's unfair and incorrect to refer to such customers as 'daft'.
Can't remember the last time I removed the packaging from any item and inspected it before popping to the till.
I'm going to have to check mine. I only have a couple of pics of it as its in the safe for now and after consulting a couple of pics it seems it could well be out!
Could just be the angle though.
I'll report back later.
Bit of a shame but all good under Rolex warranty
RIAC
I would, but I'm a watch nerd and I'd bet 'regular' buyers don't.
Bought a B&O system recently. Salesperson demonstrated the item in stock, but I didn't get it out of the box, nor did I with a recent Dyson purchase.
My point is valid - no one should need to check anything.
Well, I am happy to report that mine is near enough to not worry. Must have been odd angles on the previous photos. (Apologies for the dust)
Waitinglistgate
Stickergate
Warrantycardgate
Bezelgate
When will it end?
Guys I've been studying a few pics of these bezels now and quite a few seem to be out of line. I've just seen one on the Rolex forum which is even weirder. It looks like the triangle IS in line at 12 o clock but out of line at 9 and 7 o clock. It could be the angle of the photos, not sure. Can't believe Rolex could get the spacing on the actual bezel wrong could they? Surely not!!! Either way it looks like there could be a fundamental issue with these bezels. I'm on the list for one and this would definitely be an issue for me.
No, thats still worn on a regular basis.
I think all bezels will be made from the same form, the spacing won't change on the markers. A lot of it is purely angle and proximity of the camera lens. A few of the pics I tried to take to highlight the in line 12 marker some of the other markers looked very odd.
Folks,
Be be careful you are not creating problems that don’t exist.
I am sure that some bezels are out of line; Rolex is a mass produced watch mostly made on machines (like it or not) so it will have QC vagaries. But, at the same time I think the problem should be easy to see with the naked eye in ten seconds. If so return / don’t buy.
If you are having to take photographs to check what your eyes think is OK, I’m not sure you’ll ever be satisfied, because you can’t be sure the camera is right.
Firstly you have to have the camera perfectly centred. Not easy without studio gear.
Next, ALL camera lens combos that can be bought on the high street (so anything bar scientific equipment) have some geometric distortion. It’s guranteed (more so phones). If taking JPEGS most correct this distortion ‘in camera’, RAW processors do it automatically, but the point is no photographer would use his camera to perfectly check geometric alignment on different levels; geometric correct of camera lens combos is not designed to be so accurate.
I’d say yer best bet is your own eyes, and if you have OCD add a ruler. After all, you don’t wear your watch with a camera strapped to your face!
1. Keeping stickers on IS daft.
2. It’s not a customers responsibility to check something is perfect...I would...but new watches are not ‘sold as seen’, the are sold under retail law and if there is a fault, there is a right to return.
I honestly have no sympathy for Rolex, and Rolex in particular. The rest of the buying experience isn't good enough, their boxes aren't commensurate with the price and the retail experience over the last couple of years has been, on average, appalling. They can't afford to compromise on quality and mechanical precision, if they lose that, the lose all credibility in my eyes.
Nice it's fixed. Not nice it took two months.
It’s good you got it back,but that’s a long wait.
if they miss that at QC what else might they miss?
When I bought my IWC a few weeks ago I asked the in house watchmaker to look it over for me while the paperwork was done,he was more than happy to do that.
I just left the case back sticker on,the sales woman had asked me about markings from NATO straps and I told her just leave the rear sticker on.
It amazes me a watch this high end and supposedly hitting QC points and inspections can leave the factory with a bezel alignment Seiko would be proud to bodge.
I know some will say "who cares" but isn't it kind of like picking up your new Bentley and the first thing you see is the bonnet out of alignment.
Makes me think they must just do random QC checks rather than every one. If someone is passing that they need sacking from that job.
8 weeks!
Was it new? Couldn't they just have replaced it with one with the right alignment?