Shipping where buyer requests no insurance

[mr.chef]

I have on a number of occasions been asked by EU members to ship watches >£1000 without insurance as the cost is too great. But where do you stand legally on the issue as a seller if something were to go wrong?

[andrewcregan]

Never done that myself, and would rather cover the extra few Pounds myself for peace of mind.
However, if the buyer insists on no insurance, then perhaps they need to PM you absolving you of any blame if the watch arrives damaged, or not at all?!

[MB2]

I would agree. As a seller I would take responsibility for getting the goods to the purchaser un damaged. At work we have the option of "ex works" but this isn't really practical for a private sale.

I would say you need to agree a standard of packaging and the method of shipping and providing you meet these requirements the risk is on them if it doesn't arrive or arrives damaged.


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[Scepticalist]

Get it in writing in unequivocal terms. As has been stated many times, the sender is generally responsbile until it's received.

[jamesnw]

I think I would refuse and not sell to them.. wait for another buyer.

If it does go astray (or gets damaged), regardless of any PMs they are going to want their money back and give you grief.

[Dave+63]

I think I would refuse and not sell to them.. wait for another buyer.

If it does go astray (or gets damaged), regardless of any PMs they are going to want their money back and give you grief.

I think this would be my stance too.

[snap399]

I did that, the package got lost for months had to refund the buyer. It turned up yesterday it had been to Jamaica on route to the uae I'm wearing the watch now but will always go for insurance now.

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[monty77]

I would never send un/under insured - asking to get burned IMO

[mr.chef]

Thanks for the replies. It's as I expected and I won't proceed.