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Thread: This shouldn't happen to a new pen?

  1. #1
    Master
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    This shouldn't happen to a new pen?

    Bought a new Nakaya in January this year. Noticed that he part where the clip attaches is slightly askew! See pictures below. Surely this should not happen to a new pen. On my word of honour It has not been dropped or mishandled.







    Is it back to the Nakaya?
    Have posted this on FPN as well.

  2. #2
    Naka'd ??

  3. #3
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    Quote Originally Posted by notnowkato View Post
    Naka'd ??
    If I wasn't upset I'd have found that funny!

  4. #4
    Master number2's Avatar
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    Why are you telling us?

  5. #5
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    I presume it's an expensive pen then?

  6. #6
    Grand Master Chris_in_the_UK's Avatar
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    How much!!!

    Jeez.
    When you look long into an abyss, the abyss looks long into you.........

  7. #7
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    Quote Originally Posted by Chris_in_the_UK View Post
    How much!!!

    Jeez.
    Just an arm!

  8. #8
    Quote Originally Posted by 72bpm View Post
    If I wasn't upset I'd have found that funny!
    I am sorry , but you know, when you get a silly idea, it is depressingly easy to be flippant.

  9. #9
    Journeyman
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    No idea about pens.... but as it is a reasonably expensive item are they subject to fakery?

  10. #10
    Craftsman Man of Kent's Avatar
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    I can lend you my Bic......?

    Sent from my F5121 using Tapatalk

  11. #11
    Master johnbaz's Avatar
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    Smile

    Quote Originally Posted by number2 View Post
    Why are you telling us?
    Because it's a Forum and people discuss things on forums maybe??


    John

  12. #12
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    Quote Originally Posted by notnowkato View Post
    I am sorry , but you know, when you get a silly idea, it is depressingly easy to be flippant.
    No worries, it was punny!!

  13. #13
    It's not really clear what's happened.

    Those pens are usually about 500

    Did you buy it from iguana sell? Why not contact them they have always been very good when I bought from them.

  14. #14
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    Quote Originally Posted by johnbaz View Post
    Because it's a Forum and people discuss things on forums maybe??


    John
    Well wouldn't it be better to contact the supplier/manufacturer?

  15. #15

    Hello

    Contact the seller/manufacturer. Hope you get it sorted to your satisfaction. And I know this is a little ironic on a place like Tz with some of the watches on here. But.......

    How much, for a pen!

    Sure it's lovely and it's your money to do with as you wish.

    But personally I'd rather spend that on something else.

  16. #16
    Master soundood's Avatar
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    A Nakaya you say?


  17. #17
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    Your pen looks like a red penis.
    Hope you get it fixed.
    Not sure what else I can add if I'm honest.

  18. #18
    Master Thom4711's Avatar
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    Quote Originally Posted by Dave O'Sullivan View Post
    Your pen looks like a red penis.
    Hope you get it fixed.
    Not sure what else I can add if I'm honest.
    This made me laugh!

  19. #19
    Looking at the photos I could not see what the fault was??

  20. #20
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    Quote Originally Posted by Aramis9 View Post
    No idea about pens.... but as it is a reasonably expensive item are they subject to fakery?
    Would be very unusual to fake a Nakaya, Urushi Laquer is a very skilled technique and a pen can take months to make.

    I wonder how they fix the blind cap on? Maybe its the same as this one https://www.nibs.com/pens/nakaya/nak...shu-unpolished

    Personally I would drop Nakaya an email directly and see what they suggest. No it should't happen to a new and expensive pen.

    Feel your pain...

  21. #21
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    Quote Originally Posted by henk View Post
    Looking at the photos I could not see what the fault was??
    If a read the photo's correctly the blind cap isn't lining up with body of the cap, it appears to have shifted.

  22. #22
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    Quote Originally Posted by robert75 View Post
    It's not really clear what's happened.

    Those pens are usually about 500

    Did you buy it from iguana sell? Why not contact them they have always been very good when I bought from them.
    Yes, bought it from Iguanasell. I emailed them yesterday no reply so far. When I was buying the pen responses were quicker!

  23. #23
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    Quote Originally Posted by LuBee View Post
    Would be very unusual to fake a Nakaya, Urushi Laquer is a very skilled technique and a pen can take months to make.

    I wonder how they fix the blind cap on? Maybe its the same as this one https://www.nibs.com/pens/nakaya/nak...shu-unpolished

    Personally I would drop Nakaya an email directly and see what they suggest. No it should't happen to a new and expensive pen.

    Feel your pain...
    I thought I'll contact Iguanasell first, if no joy then Nakaya, anecdotally Nakaya are quite slow to respond.
    Thanks!
    Last edited by 72bpm; 19th April 2017 at 23:50.

  24. #24
    Quote Originally Posted by 72bpm View Post
    Yes, bought it from Iguanasell. I emailed them yesterday no reply so far. When I was buying the pen responses were quicker!
    I have bought several pens from Iguana Sell without issues, one arrived without the paperwork I contacted them and they sent it on a few days later no problem just give them a chance! If the pen is broken I would suggest sending it back to Iguana Sell rather than Japan and risk all the problems of sending it outside the EU and a return back to the EU.

    I have a few Urushi pens and they are indeed very beautiful, it is a shame when you get one of these pens and there is a problem with them but my thoughts are Iguana Sell will sort this out.

  25. #25
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    Quote Originally Posted by robert75 View Post
    I have bought several pens from Iguana Sell without issues, one arrived without the paperwork I contacted them and they sent it on a few days later no problem just give them a chance! If the pen is broken I would suggest sending it back to Iguana Sell rather than Japan and risk all the problems of sending it outside the EU and a return back to the EU.

    I have a few Urushi pens and they are indeed very beautiful, it is a shame when you get one of these pens and there is a problem with them but my thoughts are Iguana Sell will sort this out.
    Email from Iguanasell, apologised for the delay in responding. They too were surprised that this has happened. They have send me a UPS return label have asked to me to return the pen to be shipped to Nakaya. They have also asked me to include box kimono etc etc Just incase this becomes a replacement issue! I suspect it may well boil down to tightening the screwhead in the cap!
    Last edited by 72bpm; 20th April 2017 at 21:02.

  26. #26
    Grand Master Chris_in_the_UK's Avatar
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    Quote Originally Posted by 72bpm View Post
    me to include box kimono etc etc
    Kimono?

    Lol.
    When you look long into an abyss, the abyss looks long into you.........

  27. #27
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    Quote Originally Posted by Chris_in_the_UK View Post
    Kimono?

    Lol.
    A cloth cover that comes with the pen, referred to as a 'kimono'. I know your dirty mind is working overtime

  28. #28
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    Quote Originally Posted by 72bpm View Post
    A cloth cover that comes with the pen, referred to as a 'kimono'. I know your dirty mind is working overtime
    Oh my days - I was thinking 'robe' seriously!.... Lol
    When you look long into an abyss, the abyss looks long into you.........

  29. #29
    Quote Originally Posted by 72bpm View Post
    Email from Iguanasell, apologised for the delay in responding. They too were surprised that this has happened. They have send me a UPS return label have asked to me to return the pen to be shipped to Nakaya. They have also asked me to include box kimono etc etc Just incase this becomes a replacement issue! I suspect it may well boil down to tightening the screwhead in the cap!
    They usually take 24 - 48 hours to respond weekdays I have found looks like its all sorted. By the way, did you get a chance to try out the pen whats it like to write with? I have been looking at these pens for a next purchase.

  30. #30
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    Quote Originally Posted by robert75 View Post
    They usually take 24 - 48 hours to respond weekdays I have found looks like its all sorted. By the way, did you get a chance to try out the pen whats it like to write with? I have been looking at these pens for a next purchase.
    Looks like it. God only knows how long it is going to be away!
    To answer your question, it has been my daily writer since beginning of March. I quite like the heft of it. It has a fine nib and I'm using platinum black cartridges, have not tried with other inks to be honest. A joy to write with, not buttery smooth but with the right amount of feedback. I would say my Pilot VP is more smooth. The unpolished style with the black colour ( ebonite?) peeking from under the red/orange urushi looks stunning. It gets a lot of comments at work. I have also ordered a Aka Tamenuri and a Koro Tamenuri as well both should hopefully should arrive by June!

  31. #31
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    When you have 5 mins, would like to see a full shot of the pen and its cover if that's ok?

    mike
    wtb - rxw pro-lex comex sub.

  32. #32
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    Quote Originally Posted by seadog1408 View Post
    When you have 5 mins, would like to see a full shot of the pen and its cover if that's ok?

    mike
    Sorry, you mean the pen and the 'kimono' or the box. Will do it later this PM before I mail it to Iguanasell!

  33. #33
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    Sorry, yes the pen and its kimono.
    wtb - rxw pro-lex comex sub.

  34. #34
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    Quote Originally Posted by seadog1408 View Post
    Sorry, yes the pen and its kimono.
    [IMG][/IMG]





    You can see the black peering through in the last image. It is not as shiny as it looks in the image

  35. #35
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    Very very nice, thanks for posting the pics.
    wtb - rxw pro-lex comex sub.

  36. #36
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    Quote Originally Posted by seadog1408 View Post
    Very very nice, thanks for posting the pics.
    Are you planning on getting one?

  37. #37
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    For anyone curious to know how the pen writes it is worth noting that the nibs are from Platinum and it is arguable how much "tuning" takes place before delivery. They are excellent nibs and yes there is a degree of feedback rather than the silky smoothness of some of the European nibs. You soon get used to it.

  38. #38
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    Quote Originally Posted by UKMike View Post
    For anyone curious to know how the pen writes it is worth noting that the nibs are from Platinum and it is arguable how much "tuning" takes place before delivery. They are excellent nibs and yes there is a degree of feedback rather than the silky smoothness of some of the European nibs. You soon get used to it.


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