Originally Posted by
Onelasttime
A work colleague parked at her local gym the other week but forgot to put the permit on the dash (it was in the glovebox). Cue yellow plastic packet with notice of charge inside.
She has appealed to the firm, sending a copy of her permit from the gym and pointing out it was a genuine error. The firm has emailed back a novella explaining why they have rejected her appeal. They're basically sticking to the line that a valid permit must be displayed at all times. Fair enough I suppose, but £60 for a genuine mistake when she's proved she has a valid permit so wasn't trying to avoid paying for parking? Come on.
I've researched a bit and the firm is a member of the BPA (British Parking Association) so she can't ignore it as they can access her address from the DVLA database. I've also found out she can now appeal to POPLA, an independent body which assesses private parking cases.
Is there anything else she can do, or does anyone have experience of the POPLA appeals process and the likelihood of her being successful based on the circumstances, i.e. she's a total scatterbrain but has never committed a crime in her life.
If it was me I'd be of the mind to throw it in the bin and wait to see if they fancied the hassle of taking me to a small claims court, but she's not me.