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Thread: Casio Repair Service - any experience?

  1. #1
    Craftsman
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    Casio Repair Service - any experience?

    I should never have said (in another thread) what a great piece of kit my ProTrek PRW-2000T is. Shortly after saying that the Altitude function started behaving very erratically. Of course. Sod's Law strikes again!

    Nevertheless, does anyone have experience of using the Casio repair service?

    In particular do they give an estimate before the watch is sent off? Or do you send it and get an estimate at that point?

    And is a repair worthwhile or is it better to simply get a new one?

    Any advice welcome...

  2. #2
    Master Glen Goyne's Avatar
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    I sent a G shock back with detective auto-el sensor (switches backlight on when you tilt your wrist). Repair was quick and they listed what they did. No issues

  3. #3
    Craftsman Layin_Cable's Avatar
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    I sent an Edifice back a couple of years ago.
    The watch came back with misaligned hands and not working (worse than before I sent it in).

    Sent it back again and in fairness they sorted the issue quickly.

  4. #4
    Craftsman
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    The lack of responses indicates perhaps that Pro Treks must be very reliable...

    ...as indeed mine turns out to be!

    The very helpful folk on a specialist ABC watch forum have shown me that the variations I experience are within the expected range when changing barometric pressure is taken into account. I had no idea the effect could be so large.

  5. #5
    Master dice's Avatar
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    Apparently the ABC sensors on Casios don't register MSLP (have a Google, I barely understand it myself) which acts as a static reference to sea level. In short, the ABC sensors tend to estimate your altitude based on pressure, whereas something like a Suunto has a "proper" altimiter. This put me off when I got my Rangeman, but I've learned to live with it.

  6. #6
    Any pressure altimeter needs to be calibrated, for the simple reason that local atmospheric pressure changes not only with altitude, but with the weather. The Rangeman, and most other ABC watches, allow you to input a known altitude (from GPS or a topo map, for example).

    In any case absolute altitude is usually of less interest than relative altitude (how much higher am I than the car park I started from?)

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