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Thread: Ferocase Winders Germany

  1. #1
    Master JC180's Avatar
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    Ferocase Winders Germany

    Has anyone got a winder from this company? If so, what are they like?

    I have searched all the usual channels but there isn't very much information out there.

    Cheers

    JC
    A lot was spoken, very little was said.

  2. #2
    No, but would be interested in how you get on if you buy one as often see them on eBay with no bids which look a good deal vs rrp so if you are going to buy one could be worth trying your luck there for a while.

  3. #3
    Master JC180's Avatar
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    Quote Originally Posted by MB2 View Post
    No, but would be interested in how you get on if you buy one as often see them on eBay with no bids which look a good deal vs rrp so if you are going to buy one could be worth trying your luck there for a while.
    Yes, that's where I'm looking too. I think the RRP is fantasy, but notwithstanding, they look like they represent good value at the starting prices.
    A lot was spoken, very little was said.

  4. #4
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    Found this on another forum on a Google
    http://www.rwgforum.net/topic/162657...boxes-winders/
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  5. #5
    Master PhilipK's Avatar
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    My wife got me one of these as a Christmas present last year - the same as this one: http://www.ebay.co.uk/itm/FEROCASE-Uhrenbeweger-Bracuda-2043-ZBR-B-Ware-Ausstellungsstuck-Watch-Winder-/161131768854?pt=DE_Mode_Accessoires_Uhren_Schmuck_ Uhrenk%C3%A4sten&hash=item258433ac16

    Unfortunately over the last couple of days the buttons and the LCD display have got more erratic (sometimes they work, sometimes not), and today it stopped working completely.

    I'm about to contact the seller and see what their response is (the winder is under a year old) - I'll report back here. Up to now, I had been very happy with it.
    Philip

    "I'm very proud of my gold pocket watch. My grandfather, on his deathbed, sold me this watch." - Woody Allen

  6. #6
    Master JC180's Avatar
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    Quote Originally Posted by PhilipK View Post
    My wife got me one of these as a Christmas present last year - the same as this one: http://www.ebay.co.uk/itm/FEROCASE-Uhrenbeweger-Bracuda-2043-ZBR-B-Ware-Ausstellungsstuck-Watch-Winder-/161131768854?pt=DE_Mode_Accessoires_Uhren_Schmuck_ Uhrenk%C3%A4sten&hash=item258433ac16

    Unfortunately over the last couple of days the buttons and the LCD display have got more erratic (sometimes they work, sometimes not), and today it stopped working completely.

    I'm about to contact the seller and see what their response is (the winder is under a year old) - I'll report back here. Up to now, I had been very happy with it.
    Thanks for your response Philip and sorry to hear of your issues.

    Until the problems, was the winder pleasant to use? Are the watch holders a good size and easy to place the watch on etc? Are the motors smooth and quiet?

    Regards

    Jacob
    A lot was spoken, very little was said.

  7. #7
    Master PhilipK's Avatar
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    Quote Originally Posted by JC180 View Post
    Thanks for your response Philip and sorry to hear of your issues.

    Until the problems, was the winder pleasant to use? Are the watch holders a good size and easy to place the watch on etc? Are the motors smooth and quiet?

    Regards

    Jacob

    The winder was decent enough build quality (I have a couple of other brands of winder as well), though nothing special. The listed retail price of 1400 is a fantasy - I paid 200 for mine, which was probably reasonable.

    The lock on the door is not very positive (not that I need to "lock" the door - I just want to stop the cats from getting in to it!). The actual watch holders are OK, but they will not take a small watch - my wrists are 7.5 inch, and I struggle to place anything smaller on the holders. On the other hand, they are good and wide and would happily take a T W Steel-sized watch. The motors are indeed both quiet (I have mine in the bedroom) and smooth. On mine, you can set each pair of watches to rotate clockwise, anticlockwise or alternate. You can also set how many turns per minute.
    Philip

    "I'm very proud of my gold pocket watch. My grandfather, on his deathbed, sold me this watch." - Woody Allen

  8. #8
    Master PhilipK's Avatar
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    UPDATE: The seller has been extremely unhelpful. Said that I need to post the winder back to Germany and then it would cost at least 200 euro to repair (which is what I paid for the winder in the first place). He also claimed that the repair was not covered by any warranty (even though it is less than a year old).

    I've had a closer look at the winder - thinking of opening it up to see whether the problem is something easy to repair - and the build quality is much poorer than I had previously realised.

    I'm afraid that my advice is to avoid this brand.
    Philip

    "I'm very proud of my gold pocket watch. My grandfather, on his deathbed, sold me this watch." - Woody Allen

  9. #9
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    Unhappy Same Bad Service with Ferocase - China Made product Too

    Quote Originally Posted by PhilipK View Post
    UPDATE: The seller has been extremely unhelpful. Said that I need to post the winder back to Germany and then it would cost at least 200 euro to repair (which is what I paid for the winder in the first place). He also claimed that the repair was not covered by any warranty (even though it is less than a year old).

    I've had a closer look at the winder - thinking of opening it up to see whether the problem is something easy to repair - and the build quality is much poorer than I had previously realised.

    I'm afraid that my advice is to avoid this brand.
    I not only have had the worst imaginable service from this company, including their phone number being no good, when I went back and looked at my label, I realized this winder had been shipped from China. I am pretty sure it was made in China, even though they promote themselves as being German, note that it always says "German Design". Not made in Germany. At either rate, I have been round and round and insulted and it did not work 1 day properly. I too bought mine directly from Ferocase through Ebay and Ebay is working on getting a refund for me and they were also not able to reach the company by phone. It was a bad number, for a bad company with a bad product and bad service.

  10. #10
    Master Raffe's Avatar
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    Stay away from Ferocase. They have been operating under multiple eBay IDs, I once had a lot of trouble getting my money back for a returned faulty winder - they had gone bust in the meantime. A couple of weeks later they had resurfaced on eBay under a different ID. I had to complain to eBay to finally get my money back.

    Their winders are the cheapest Chinaware you can find and stink like chemical waste when they arrive. I once saw a picture of the inside of one of their winders on a German forum and it was all rusty and poor cabling.

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