Signing up to Parcel Pro

[andrewcregan]

I need to send my SubC ND to Rolex for some warranty work.
As my nearest Rolex dealer is a 5 hour round trip, I have agreed with Rolex UK to post my watch direct.
The watch is well over the max £2500 value for RMSD, so I am signing up with Parcel Pro, to cover the value of the watch.
My application is going through, but I have been asked......

"Thank you for signing up, can you please give me at least 2 business references (associated watch collectors that you have done business with)"

I need to provide a name and contact phone number.
Is anyone signed up with Parcel Pro, or who I have dealt with on here, willing to give me their details? Any volunteers please contact me by PM.

Thank you, Andrew

[andrewcregan]

One Parcel Pro TZer has passed on his details (thanks Tony), so just need one more please?

[andrewcregan]

Thanks fellow TZers (esp Gary) I have enough information now thanks.

So far I have discovered that Parcel Pro is:
US based
Business orientated
Requires references (which I am sure they don't check?)
Has a large list of details they require from you

They emailed me very quickly regarding what information I did not give them
(not being a business made some Qs irrelevant to me)


I can now provide them with all the details they require, so let's see how it goes from here.

[Mark020]

Don't worry: it works like a dream.

[andrewcregan]

Don't worry: it works like a dream.

Thanks for the reassurance

My communication with Parcel Pro (in California) has gone incredibly smoothly so far.
Hope to send a parcel tomorrow, covered by their insurance.

[GIB984]

Great to hear mate. If you could let us know the process on setting up, etc and rough guidelines on costs I'm sure I wouldn't be the only one to appreciate it given our 'postman Pat' activities.

[~dadam02~]

Requires references (which I am sure they don't check?)

Don't worry they do check as i also signed up last week and some kind TZ'ers also came to my rescue and i was advised that they certainly did reach out to those people for references.

[andrewcregan]

Account all set up.
The carriers offered are UPS, DHL and FedEx, but following advice from a fellow TZer, I contacted Parcel Pro, and Royal Mail has now been added to my list.
All communication has been fast and effective.

My first parcel will be posted tomorrow - I intend to:

Post a £4000 watch via Royal Mail Special Delivery
Use Parecel Pro for my insurance
Insurance cover will be taken out for £4000 (or $6500 as will be selected)

I will find out the cost tomorrow . . .

[Christian]

I'm interested in setting up an account but how did you go about setting it up? The web based form is full of not applicable but mandatory boxes.

[Gyang]

Thanks for the information! I've just emailed them too! I'm in the process of selling my PP Worldtime and I needed insurance to ship out my watch. I hope the set up is as painless as it has been for most of you.

[clemenry]

I also considered this approach as I will need to send my watch to Duncan @ Genesis in the new year however after a quick chat with my insurance broker confirmed that I was actually covered by my insurance for "in transit", I have to send my watch RMSD with maximum insurance value (£2500) and should there be a need for a claim then my insurance will cover the remainder upto my insurance valuation.

Just another possibility for people to check out prior to setting up a ParcelPro account

[Thewatchbloke]

I don't think Royal Mail will pay out at all if the item sent is valued at more than £2,500. It would be wise to check your insurer will take the whole risk.

[ralphy]

I don't think Royal Mail will pay out at all if the item sent is valued at more than £2,500.

They certainly won’t.

R

[clemenry]

I don't think Royal Mail will pay out at all if the item sent is valued at more than £2,500. It would be wise to check your insurer will take the whole risk.

Thanks, I will double check.

Surely as far as Royal Mail are aware though the item will only be insured for (worth) £2500 ??

[markrlondon]

Thanks, I will double check.

Surely as far as Royal Mail are aware though the item will only be insured for (worth) £2500 ??

No, that is not how it works. If and when you claim you will need to prove to RM what the insured item is actually worth. This proof will be to their satisfaction. If the item is worth more than their maximum limit of £2500 then they can deny the claim in its entirety.

There have been reports of RM paying out £2500 when the claim was for more but RM are (or were) under no obligation to do so. Do not rely on them doing this.

For full information see this thread (mainly the first two messages): http://forum.tz-uk.com/showthread.ph...-%A32-5K-in-SC.

I said "or were" in the sentence above because I re-read their compensation Ts&Cs recently (well, in March) and the situation is now ambiguous (whereas previously it was clear that they would entirely deny a claim for an item worth more than £2500).

For the possible change in RM's compensation terms, see this message in the thread: http://forum.tz-uk.com/showthread.ph...=1#post2645037. However, note that this is a POSSIBLE change in the terms. The wording in the Ts&Cs is ambiguous at best. I have not yet written to RM (as I said I would) to get an explicit determination from them as to whether or not they will pay out any compensation at all for lost or damaged items worth more than their maximum compensation level. Thus DO NOT rely on RM paying out anything at all if the lost or damaged item is worth more than their maximum compensation level. Also, do not rely on anything you are told by a Post Office or Royal Mail employee unless you have it in writing.

[Danishman]

I dont know if its legal around here to link to other forums, but i suggest you search for "My experience with Parcel Pro" on watchuseek. A guy whom did NOT get coverage on his claim when his parcel disappeared! I don't know the circumstances, just a warning to all of you using Parcel Pro !

[Der Amf]

A quick Google found this from 2012. The problem was that the person using Parcel Pro used a carrier that Parcel Pro said not to use.

[alfat33]

As Der Amf says you have to specify an approved carrier. If the carrier isnt showing you can ask them to add it to your options. RMSD wasn't shown by default when I registered.

[chrisparker]

Is Parcel Pro still the preferred method for insuring watch postage and is it available for private individuals?

[verv]

I don't think that they take new individual accounts anymore. Mailboxes inc seem to have filled some of the parcel pro void from what I can work out.

[TBKBABAB]

I don't think that they take new individual accounts anymore. Mailboxes inc seem to have filled some of the parcel pro void from what I can work out.

Do you mean Mailboxes Etc, I checked with them this week and they said if over £2,500 they need to use FedEx/UPS and in transit insurance was 3% of value.
DHL sems to be 1.5% within UK.

[NobitaD]

I am signing up with Parcel Pro.
I know my post number is low but I am genuine. Is it possible I can have two reference name please?

Regards,
Lin

[ralphy]

DHL sems to be 1.5% within UK.

From DHL's T&C's:

Prohibited items

• Jewellery, costume jewellery, watches and objects constructed of precious metal and/or stones with a value in excess of £4,000 per waybill

R

[bokbok]

I don't think that they take new individual accounts anymore. Mailboxes inc seem to have filled some of the parcel pro void from what I can work out.

Yes they do there was a post I saw from the chap that works for parcel pro stating nothing changed

http://forum.tz-uk.com/showthread.php?t=392973

Sent from my ONEPLUS A3003 using Tapatalk

[TBKBABAB]

Yes they do there was a post I saw from the chap that works for parcel pro stating nothing changed

http://forum.tz-uk.com/showthread.php?t=392973

Sent from my ONEPLUS A3003 using Tapatalk

That was a guy who used to work for Parcel Pro and now set up his own company IFS

[dougair]

Is Parcel Pro still the preferred method for insuring watch postage and is it available for private individuals?

No longer available to private individuals.